find-soulmates[.]com redirect removal instructions
What is find-soulmates[.]com?
find-soulmates[.]com is a rogue website that, if visited, leads to other untrustworthy websites or loads dubious content. Generally, people do not visit these sites intentionally - they are opened by potentially unwanted apps (PUAs) installed on computers and/or browsers. These apps are usually installed without users' knowledge (often, installed inadvertently). Most PUAs force users to visit rogue web pages, display advertisements and gather data relating to browsing habits. Some examples of web pages similar to find-soulmates[.]com are best-girls-ever[.]com, hellopushworld[.]com and ultimate-captcha[.]com.
When installed, unwanted apps of this type open sites such as find-soulmates[.]com in new windows or tabs. Once visited, they open two or three other untrustworthy websites, or load dubious web content. This depends on the visitor's geolocation. Sites such as find-soulmates[.]com often lead to untrustworthy sites that contain deceptive ads, advertise dubious software, and so on. Neither find-soulmates[.]com nor any web pages that it opens can be trusted. Note find-soulmates[.]com is one of many sites that trick visitors into giving permission to show notifications. Typically, they use a 'clickbait' technique. In this case, find-soulmates[.]com encourages visitors to click the "Allow" button so that a video can start playing. Visitors who click it allow for find-soulmates[.]com to show notifications, which might contain deceptive ads, links to untrustworthy web pages, and so on. Installed PUAs often record browsing data such as entered search queries, addresses of visited websites, geolocations, IP addresses and other data of this type, however, some PUAs also target personal details. Developers sell the data to third parties (potentially, cyber criminals) who misuse it to generate revenue. Furthermore, apps of this type can be designed to serve various coupons, banners, surveys, pop-ups and other advertisements. People who click them arrive at dubious websites or inadvertently allow the ads to execute scripts that download and/or install other unwanted apps.
|Threat Type||Push notifications ads, Unwanted ads, Pop-up ads.|
|Detection Names||Quttera (Suspicious), Full List Of Detections (VirusTotal).|
|Serving IP Address||22.214.171.124|
|Symptoms||Seeing advertisements not originating from the sites you are browsing. Intrusive pop-up ads. Decreased internet browsing speed.|
|Distribution Methods||Deceptive pop-up ads, potentially unwanted applications (adware).|
|Damage||Decreased computer performance, browser tracking - privacy issues, possible additional malware infections.|
To eliminate malware infections our security researchers recommend scanning your computer with Spyhunter.
There are many potentially unwanted applications of type online. They are supposedly useful, deliver various features, and so on, however, most display ads, cause unwanted redirects and collect data. They do not operate as promoted. People who have PUAs installed on browsers and/or computers risk becoming victims of identity theft, experiencing problems with browsing safety, privacy, and so on. Therefore, never trust these apps.
How did adware install on my computer?
Potentially unwanted apps can be downloaded from their websites, however, most people download and/or install them inadvertently. PUAs are also distributed through deceptive ads (that run certain scripts) and a marketing method called "bundling". Using bundling, developers include PUAs into the download and/or installation set-ups of other programs. Typically, additional downloads/installations are mentioned in settings of set-ups such as "Custom", "Advanced", and so on (where they can be dismissed). Many people download and install programs without checking or changing these settings, thus allowing various PUAs to be downloaded and/or installed through software set-ups.
How to avoid installation of potentially unwanted applications
Download all software (especially when it is free) from official, trustworthy websites. Tools, sources such as third party downloaders, installers, Peer-to-Peer networks (e.g., torrent clients, eMule) unofficial websites, etc., should not be used - they are used to distribute unwanted software. Check settings such as "Custom" and "Advanced" of the download and installation setup. Dismiss any offers to download or install PUAs. Do not click intrusive ads, especially if they are displayed on dubious web pages (gambling, adult dating, pornography and other sites). People who click them are redirected to other rogue web pages and risk download/installation of unwanted apps. If the browser contains unwanted, suspicious or unknown extensions, add-ons or plug-ins, uninstall them immediately. Also apply this to programs of this type installed on the operating system. If your computer is already infected with rogue applications, we recommend running a scan with Spyhunter for Windows to automatically eliminate them.
Appearance of find-soulmates[.]com website (GIF):
IMPORTANT NOTE! This deceptive site asks to enable web browser notifications.
Therefore, before commencing, perform these steps:
Google Chrome (PC):
- Click the Menu button (three dots) on the right upper corner of the screen
- Select "Settings", scroll down to the bottom and click "Advanced"
- Scroll down to the "Privacy and security" section, select "Content settings" and then "Notifications"
- Click three dots on the right hand side of each suspicious URL and click "Block" or "Remove" (if you click "Remove" and visit the malicious site once more, it will ask to enable notifications again)
Google Chrome (Android):
- Click on the Menu button (three dots) on the right upper corner of the screen and click "Settings"
- Scroll down, click on "Site settings" and then "Notifications"
- In the opened window, locate all suspicious URLs and click on them one-by-one
- Select "Notifications" in the "Permissions" section and set the toggle button to "OFF"
- Click the Menu button (three bars) on the right upper corner of the screen
- Select "Options" and click on "Privacy & Security" in the toolbar on the left hand side of the screen
- Scroll down to the "Permissions" section and click the "Settings" button next to "Notifications"
- In the opened window, locate all suspicious URLs, click the drop-down menu and select "Block"
- Click the Gear button on the right upper corner of the IE window
- Select "Internet options"
- Select the "Privacy" tab and click "Settings" under "Pop-up Blocker" section
- Select suspicious URLs under and remove them one by one by clicking the "Remove" button
- Click the menu button (three dots) on the right upper corner of the Edge window
- Scroll down, find and click "Settings"
- Scroll down again and click "View advanced settings"
- Click "Manage" under "Website permissions"
- Click the switch under each suspicious website
- Click "Safari" button on the left upper corner of the screen and select "Preferences..."
- Select the "Websites" tab and then select "Notifications" section on the left pane
- Check for suspicious URLs and apply the "Deny" option for each
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is find-soulmates[.]com?
- STEP 1. Uninstall adware applications using Control Panel.
- STEP 2. Remove adware from Internet Explorer.
- STEP 3. Remove rogue plug-ins from Google Chrome.
- STEP 4. Remove adware-type extensions from Mozilla Firefox.
- STEP 5. Remove malicious extensions from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for any potentially unwanted applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted application that causes find-soulmates[.]com redirects, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove adware from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
If you continue to have problems with removal of the find-soulmates.com pop-up, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.
If you continue to have problems with removal of the find-soulmates.com pop-up, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.
Computer users who have problems with find-soulmates.com pop-up removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
If you continue to have problems with removal of the find-soulmates.com pop-up, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
If you are experiencing problems while trying to remove find-soulmates.com pop-up from your computer, please ask for assistance in our malware support forum.
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