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How to uninstall MessengerHub adware

Also Known As: Ads by MessengerHub
Type: Adware
Damage level: Medium

MessengerHub Adware removal instructions

What is MessengerHub?

MessengerHub is advertised as an instant messaging application, which includes a video chat feature. After installation, however, it starts to serve various advertisements. Therefore, MessengerHub is classified as adware. Note that users often download and install adware accidentally and, therefore, programs of this type are also known as potentially unwanted applications (PUAs). Be aware that adware-type programs often collect user-system information.

MessengerHub adware download page

In most cases, applications such as MessengerHub feed people with coupons, banners, surveys, pop-ups, and other advertisements. If clicked, they can open various untrusted web pages. Adware-type apps often serve ads designed to run certain scripts - these cause download/installation of unwanted, potentially malicious software. Furthermore, it is likely that MessengerHub will collect data relating to users' browsing habits. Generally, these apps target IP addresses, geolocations, entered search queries, addresses of visited websites and other browsing data, however, there is a possibility that installed adware might also collect personal, sensitive details. The data is sold to third parties (potentially, cyber criminals) who misuse it to generate revenue in other ways. Users who have MessengerHub or other adware installed on browsers and/or operating systems risk becoming victims of identity theft, experiencing problems relating to browsing safety, online privacy, and other issues. Therefore, you are advised to uninstall all adware immediately.

Threat Summary:
Name Ads by MessengerHub
Threat Type Adware, Unwanted ads, Pop-up Virus.
Supposed Functionality Access to Facebook messenger directly from the computer desktop.
Detection Names Comodo (Malware@#2olkn5i78qy6o), DrWeb (Trojan.Siggen8.54487), ESET-NOD32 (Win32/Softninjas.A Potentially Unwanted), Microsoft (PUA:Win32/CoinMiner), Full List Of Detections (VirusTotal).
Symptoms Seeing advertisements not originating from the sites you are browsing. Intrusive pop-up ads. Decreased Internet browsing speed.
Distribution Methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
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MessengerDeck, MessengerTime and MessengerNow are some examples of other adware-type applications that are very similar or even identical to MessengerHub. Most of these programs are designed to generate revenue for the developers by serving advertisements. Many track information. This software can cause serious problems and, therefore, you are advised to remove all adware (and other PUAs) from the browser and computer.

How did adware install on my computer?

Commonly, adware is distributed by including it into the download/installation set-ups of other programs. This PUA distribution method is called "bundling". Typically, offers to download and/or install apps such as MessengerHub can be found in settings such as "Custom", "Advanced", and "Manual". Many users fail to check and change the settings, thereby allowing PUAs to infiltrate together with the required software. Sometimes unwanted downloads and installations are caused by clicking deceptive ads that execute certain scripts.

How to avoid installation of potentially unwanted applications

Third party downloaders, installers, Peer-to-Peer networks (such as torrent clients, eMule, etc.), unofficial pages and other sources, channels should not be used to download or install software or files. Use official pages and direct links. Check all settings ("Custom", "Advanced", and "Manual") and decline any offers to download or install PUAs before completing the process. Do not click intrusive advertisements that appear on dubious web pages, since they can open dubious websites or cause download/installation of PUAs. Remove any unknown, suspicious, plug-ins, add-ons, and extensions already installed on the browser, and programs of this kind installed on the operating system immediately. If your computer is already infected with rogue applications, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate them.

Screenshot of MessengerHub download website:

MessengerHub adware download page

Another screenshot of MessengerHub download website:

MessengerHub adware download page

MessengerHub installer:

messengerhub adware installer

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Quick menu:

Adware removal:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

MessengerHub adware uninstall via Control Panel

In the uninstall programs window, look for "MessengerHub" (or "MessengerHub - Facebook Messenger for Desktop") select it and click "Uninstall" or "Remove".

After uninstallation of MessengerHub scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove adware from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing MessengerHub ads from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing MessengerHub ads from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the ads by messengerhub, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing MessengerHub ads from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing MessengerHub ads from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the ads by messengerhub, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing MessengerHub ads from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.

Removing MessengerHub ads from Mozilla Firefox step 2

Optional method:

Computer users who have problems with ads by messengerhub removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the ads by messengerhub, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove ads by messengerhub from your computer, please ask for assistance in our malware support forum.

Post a comment:
If you have additional information on ads by messengerhub or it's removal please share your knowledge in the comments section below.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by MessengerHub QR code
Scan this QR code to have an easy access removal guide of Ads by MessengerHub on your mobile device.
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