"SharePoint Email Scam" removal guide
What is "SharePoint Email Scam"?
As a rule, scammers behind phishing emails fraudulently attempt to obtain sensitive information or data, such as usernames, passwords or other credentials, and credit card details, by disguising their emails as letters from legitimate companies, organizations, etc. This particular email is disguised as a letter from SharePoint, scammers behind it attempt to steal Microsoft 365 accounts.
Research shows that scammers behind this phishing email target companies and often use recipient's company name to make this email to look like it is received from a certain company by which a recipient is employed. The main goal of scammers is to trick recipients into clicking the hyperlink and following further instructions on the opened website. On the opened website recipients are asked to click a button which supposed to download some documents. Although, that button either downloads some PDF file which contains a link to another website or simply opens some submission form where recipients are asked to enter their Microsoft (Office) 365 login credentials. Simply said, the main goal of scammers behind this email is steal the aforementioned credentials that would give them a full control of the Microsoft 365 accounts. It means that scammers may misuse hijacked accounts to steal identities, spread this and other phishing emails, steal more information from the compromised organization, etc. To avoid any of the possible serious issues it is strongly recommended not to click links in emails of this kind, download any files that are attached to them and/or enter any login credentials in unofficial websites.
|Name||SharePoint Email Scam|
|Threat Type||Phishing, Scam, Social Engineering, Fraud|
|Fake Claim||This email is disguised as a letter regarding some important documents|
|Disguise||This phishing email is often disguised as an email from recipient's company|
|Symptoms||Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer.|
|Distribution methods||Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.|
|Damage||Loss of sensitive private information, monetary loss, identity theft.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
To sum up, phishing emails are usually disguised as official, urgent, important, etc. It is common that they are disguised as letters from legitimate entities as well. It is worthwhile to mention that emails can be used not only for phishing purposed, but also to distribute malicious software, for example, Trojans, ransomware, cryptocurrency miners, and other malware. A couple examples of other phishing emails are "Server Notification Email Scam", "GitHub Email Scam" and "ShareFile Attachment Email Scam".
How do spam campaigns infect computers?
How to avoid installation of malware?
Programs, files should be downloaded only from official websites and through direct links. Other channels like third party downloaders (and installers), unofficial websites, Peer-to-Peer networks (e.g., torrent clients, eMule) should not be used. Cyber criminals often use them to distribute malicious files/programs. Operating system and installed programs must be updated and/or activated with implemented functions and/or tools that are provided (designed) by the official developers. It is not legal to use any unofficial activation ('cracking') tools. Attachments and/or links in irrelevant emails that were received from suspicious, unknown addresses should not be opened. It is common that such emails are sent by cyber criminals who attempt to trick recipients into infecting their computers with malware. It is worthwhile to mention that they often disguise their emails as important, official, and so on. Any operating system is safer if it is regularly scanned with a reputable antivirus or anti-spyware software. Therefore, we recommend to have one installed and always keep it up to date. If you've already opened malicious attachments, we recommend running a scan with Malwarebytes for Windows to automatically eliminate infiltrated malware.
Text presented in the "SharePoint Email Scam" email letter:
Subject: Sharepoint file for -
Scan0507/July 2020.pdf 108 KB
Download Attachments Kari Pemberton uses Sharefile to share documents securely. Learn More.
Hi - ,
Attached is the info on the transfers Through our clients in this month of July. Let me know if you need anymore Details.
3550 Lakeline Blvd.
Ste 170, #1715
Leander, TX 78641
(512) 337-5521 OFFICE
(888) 302-3545 FAX
Focused, value investing for long term results.
This email does not constitute any investment advice or any solicitation or offer to buy or sell any securities. The sender makes no representation about the accuracy or completeness of the information in this email, and does not accept liability for any errors or omissions in its contents that arise as a result of its transmission. Pacifica Capital Investments may monitor and review all emails sent to or from this address and such emails may be stored in accordance with regulatory requirements. Pacifica Capital Investments only transacts business in states where it is properly registered, or excluded or exempted from registration requirements
Screenshot of the second variant of this phishing email:
Text in this email:
Subject: New - Management Message
Message from - server.
- SharePoint Team
- has sent an Important documents to you.
View - Documents
All signers completed Sharing documents: - Termination.pdf
An example of SharePoint-themed spam email used to promote a phishing website:
Text presented within:
Subject: email@example.com shared OrderQ0017.docx ...... with you on 10/13/2020 7:52:24 p.m.
firstname.lastname@example.org shared files with you
Here's the Secured documents that email@example.com shared with you.
This link will only work for (-).
Screenshot of the promoted phishing site (fake SharePoint login site):
Yet another SharePoint-themed spam email used to promote a phishing website (fake WebMail login site):
Subject: Files shared with you via shareonline
PDF file shared on ******** Server.
Re: REQUISITION AND ISSUANCE-SLIP 11/06/20
Documents will be deleted in 7 days
Screenshot of the promoted website (kitestcon.web[.]app):
Yet another SharePoint-themed spam email used to promote a phishing website:
Text presented within:
Subject: SharePoint Access
Please see the link below and let me know if you can access the SharePoint folder,
this will hold key marketing information, apps data and presentations and sales updates.
Thanks and very best regards.
Dr. Tabisam Khan
Director of Channel Development & Partnering
+44 (0) 7555608122 | firstname.lastname@example.org
9535 Waples Street, Ste 100 San Diego, CA 92121
SGI-DNA is now Codex
Appearance of the promoted phishing website (GIF):
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is "SharePoint Email Scam"?
- STEP 1. Manual removal of possible malware infections.
- STEP 2. Check if your computer is clean.
How to remove malware manually?
Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Malwarebytes for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:
If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:
Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:
Restart your computer into Safe Mode:
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Extract the downloaded archive and run the Autoruns.exe file.
In the Autoruns application, click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.
Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.
You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".
After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.
Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.
To be sure your computer is free of malware infections, we recommend scanning it with Malwarebytes for Windows.