Do not trust the "You received a transfer in the amount" scam emails

Also Known As: possible malware infections
Distribution: Moderate
Damage level: Medium

"You received a transfer in the amount" email scam removal guide

What is the "You received a transfer in the amount" scam email?

"You received a transfer in the amount" is the name of an email spam campaign. The term "spam campaign" is used to define a large-scale operation, during which thousands of deceptive/scam emails are sent. The letters sent in this campaign - claim that an unspecified sum has been transferred to users. These emails are designed to promote various untrustworthy and possibly malicious websites.

You received a transfer in the amount email spam campaign

The "You received a transfer in the amount" emails with the subject/title "Information about your account" (may vary), claim that recipients have received a monetary transaction of an unspecified sum. The size of the transferred sum is supposedly not indicated for security purposes. Recipients are instructed to click the link listed in the letters to authenticate the transaction. It must be emphasized that all of the information provided by these scam emails - is false. If the link presented in the deceptive letters are clicked - recipients will be redirect to some unreliable or harmful webpages. They may be redirected to various sale-based/promotional (of both legitimate and dubious content), rogue, compromised, deceptive/scam, phishing and malicious sites. Visiting such pages can lead to a variety of serious issues. For example, users may be offered nonoperational, untrustworthy or malicious software; asked to provide sensitive information (e.g. names, addresses, telephone numbers, emails, banking account and/or credit card details); requested to make monetary transactions for bogus reasons, and so on. To summarize, trusting the "You received a transfer in the amount" scam emails can result in system infections, financial losses, severe privacy issues and even identity theft.

Threat Summary:
Name You received a transfer in the amount Email Scam
Threat Type Phishing, Scam, Social Engineering, Fraud
Fake Claim Emails claim an unspecified sum has been transferred to the recipients.
Symptoms Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer.
Distribution methods Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.
Damage Loss of sensitive private information, monetary loss, identity theft.
Malware Removal (Windows)

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"SharePoint Email Scam", "Mail Quota", "Propuesta Comercial" and "Your Device Was Not Properly Secured" are a few examples of other spam campaigns. Scam emails can make various claims, offers, requests or demands, however their end-goal is the same - to generate revenue. How this mail creates profit for the scammers / cyber criminals behind it - varies as well. Spam campaigns are also a very popular method of proliferating malware (e.g. trojans, ransomware, etc.).

How do spam campaigns infect computers?

Spam campaigns cause infections via malicious files distributed through them. These files can be attached to the scam emails or the letters can contain download links of infectious content. Virulent files can be in various formats, e.g. archives (RAR, ZIP, etc.), executables (.exe, .run, etc.), Microsoft Office and PDF documents, JavaScript, etc. When malicious files are executed, run or otherwise opened - the infection chain/process (i.e. malware download/installation) is triggered. For example, Microsoft Office documents infect systems by executing malicious macro commands. In Microsoft Office versions released prior to 2010 - macros are executed the moment a document is opened. However, the newer versions have "Protected View" mode, which prevents automatic execution of macro commands. In the later versions, users are asked to enable macros (i.e. to enable editing/content); hence, infection processes are only jumpstarted when macro commands are enabled manually.

How to avoid installation of malware?

To avoid malware infections from spam mail, it is strongly advised not to open dubious and/or irrelevant emails, especially ones received from unknown/suspect senders. Any attachments or links found in suspicious letters - must not be opened, as that is the source of potential infection. Additionally, it is recommended to use Microsoft Office versions released after 2010. However, malicious programs are also distributed through untrustworthy download channels (e.g. unofficial and free file-hosting websites, Peer-to-Peer sharing networks and other third party downloaders), illegal activation ("cracking") tools and fake updaters. Therefore, it is important to always download from official/verified sources, as well as activate and update products with tools/functions provided by legitimate developers. To ensure device safety and user privacy, it is paramount to have a reputable anti-virus/anti-spyware suite installed and kept up-to-date. Furthermore, this software has to be used to perform regular system scans and to remove detected threats and issues. If you've already opened malicious attachments, we recommend running a scan with Malwarebytes for Windows to automatically eliminate infiltrated malware.

Text presented in the "You received a transfer in the amount" email letter:

Subject: Information about your account

 

Hello! You received a transfer in the amount of $ XXXXX (the Amount is hidden for security). You need to follow the link below to authenticate.
Click here
PayersGroup Ltd.

Appearance of "You received a transfer in the amount" scam email redirecting to dubious websites (GIF):

 You received a transfer in the amount email scam appearance GIF

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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How to remove malware manually?

Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Malwarebytes for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:

malicious process running on user's computer sample

If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:

manual malware removal step 1Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:

screenshot of autoruns application

manual malware removal step 2Restart your computer into Safe Mode:

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

 

manual malware removal step 3Extract the downloaded archive and run the Autoruns.exe file.

extract autoruns.zip and run autoruns.exe

manual malware removal step 4In the Autoruns application, click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.

Click 'Options' at the top and uncheck 'Hide Empty Locations' and 'Hide Windows Entries' options

manual malware removal step 5Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.

You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".

locate the malware file you want to remove

After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.

searching for malware file on your computer

Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.

To be sure your computer is free of malware infections, we recommend scanning it with Malwarebytes for Windows.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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