Remove apps that promote the service24.report website

What is service24[.]report?

Websites such as service24[.]report often trick visitors into downloading and installing potentially unwanted applications (PUAs). In many cases, these web pages claim that the device is infected with viruses and offer to remove them with a specific app.

Note that users do not often visit sites service24[.]report or similar sites intentionally - they are opened by PUAs installed on operating systems and/or browsers.

service24[.]report has at least two versions: one claiming that iPhones are infected with three viruses and encouraging users to remove them with an application, which can be downloaded and installed via the provided link; another claiming that a video cannot be played without a VPN app.

The second variant invites users to download an app called VPN Wolf. Websites such as service24[.]report should never be trusted - virus alerts or other notifications that are displayed on them are fake, deceptive. Therefore, apps should never be downloaded from or through them.

Commonly, these web pages promote various browser hijackers, adware-type apps or other types of PUAs. As mentioned, in most cases, browsers open service24[.]report and similar sites when PUAs are installed on them.

PUAs are designed to promote pages such as service24[.]report and also to collect IP addresses, geolocations, addresses of visited pages, entered search queries, and other browsing data. In some cases, they can access private, sensitive details as well.

This information could be sold to third parties (potentially, cyber criminals) or misused to generate revenue in other ways. Additionally, PUAs can serve banners, coupons, surveys, pop-ups and other types of ads. These might open dubious web pages and, in some cases, cause unwanted download/installation of PUAs by executing certain scrips.

Threat Summary:

Name	service24.report pop-up
Threat Type	Phishing, Scam, Mac malware, Mac virus.
Fake Claim	The iPhone is infected with viruses and a video cannot be played without a specific app.
Detection Names	Fortinet (Spam), Spamhaus (Spam), Full List (VirusTotal).
Serving IP Address	116.202.171.47
Promoted Unwanted Application	VPN Wolf
Symptoms	Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods	Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage	Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)	To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. ▼ Download Combo Cleaner for Mac To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

There are many untrustworthy websites similar to service24[.]report online. Some examples are topdefence-formob[.]com, umobile-security[.]com, and vpnbestapp[.]com.

Most attempt to deceive visitors into downloading and installing a potentially unwanted application - usually, by displaying notifications stating that the device is infected with viruses. In some cases, they use different tactics to promote PUAs. Regardless, these bogus web pages should never be trusted.

How did potentially unwanted applications install on my computer?

PUAs are often downloaded/installed together with other products. This deceptive marketing technique of pre-packing regular software with unwanted or malicious additions is called "bundling".

By rushing through download/installation of software (e.g. ignoring terms, skipping steps and sections, using "Quick/Express" settings, etc.) many users risk unintentionally allowing bundled content into their devices. Intrusive advertisements proliferate PUAs as well.

When clicked, the ads can execute scripts to download/install these applications without users' permission. Some PUAs have "official" download web pages from which they can be downloaded.

How to avoid installation of potentially unwanted applications

Download software and files from official websites and via direct links. It is not safe to use torrent clients, eMule (or other Peer-to-Peer networks), third party downloaders, unofficial websites or other sources of this kind. Avoid third party installers. Check "Advanced", "Custom" and other settings, and decline offers to download or install unwanted software.

Do not click ads that are displayed on dubious websites, since they can open other untrusted websites or even cause unwanted downloads and installations. Remove any unwanted, suspicious applications (extensions, add-ons, and plug-ins) that are installed on the browser.

The same should be applied to programs of this kind that are installed on the operating system. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Text in the pop-up window of the main service24[.]report variant:

Attention! This video is unavailable due to your country restrictions.
Update your VPN to continue watching in safe mode.

Screenshot of the service24[.]report background page:

Text in this page (and its mobile version):

VPN Update
Please Download The Free VPN App To Continue Watching in safe mode

Screenshot the mobile version of the main service24[.]report variant:

Screenshot of the download website for the app (VPN Wolf), which is promoted via the main service24[.]report website variant:

Screenshot of another service24[.]report variant:

Text in this variant:

Apple Security
martes
13 octubre 2020

Se han detectado (3) virus en tu iPhone y la batería se ha infectado y está dañada

Si no eliminas este malware ahora, puede causar más daño a tu dispositivo. Cómo solucionarlo:

Paso 1: pulsa el botón que aparece abajo e instala de forma gratuita la herramienta de protección antivirus recomendada desde la AppleStore

Paso 2: ejecuta la aplicación para eliminar todo el malware y así reparar tu teléfono al 100 %

1 minutes and 22 seconds

Descargar e instalar

To enable pop-up blocking, fraudulent website warnings, and remove web browsing data in mobile Apple devices, follow these steps:

First, go to "Settings", and then scroll down to find and tap "Safari".

Check if the "Block Pop-ups" and "Fraudulent Website Warning" toggles are enabled. If not, enable them immediately. Then, scroll down and tap "Advanced".

Tap "Website Data" and then "Remove All Website Data".

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

• What is service24[.]report?
• STEP 1. Remove PUA related files and folders from OSX.
• STEP 2. Remove rogue extensions from Safari.
• STEP 3. Remove rogue add-ons from Google Chrome.
• STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.

Video showing how to remove adware and browser hijackers from a Mac computer:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove adware-related files and folders

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

Check for adware generated files in the /Library/LaunchAgents/ folder:

In the Go to Folder... bar, type: /Library/LaunchAgents/

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Check for adware generated files in the ~/Library/Application Support/ folder:

In the Go to Folder... bar, type: ~/Library/Application Support/

In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.

Check for adware generated files in the ~/Library/LaunchAgents/ folder:

In the Go to Folder... bar, type: ~/Library/LaunchAgents/

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Check for adware generated files in the /Library/LaunchDaemons/ folder:

In the "Go to Folder..." bar, type: /Library/LaunchDaemons/

In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.

Scan your Mac with Combo Cleaner:

If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Remove malicious extensions from Internet browsers

Remove malicious Safari extensions:

Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.

• If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

Remove malicious extensions from Google Chrome:

Click the Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".

• If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

Remove malicious extensions from Mozilla Firefox:

Click the Firefox menu (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".

• If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

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