Converterz-Search browser hijacker removal instructions
What is Converterz-Search?
Converterz-Search is a browser hijacker, designed to modify browser settings in order to promote converterzsearch.com - a fake search engine. Additionally, software of this type usually has data tracking abilities that are used to spy on users' browsing activity. Converterz-Search is not an exception to this, it does so as well. Due to the questionable methods employed to distribute this browser hijacker, it is also classified as a PUA (Potentially Unwanted Application).
Browser hijackers operate by assigning the addresses of fake web searchers as browsers' homepage, default search engine and new tab/window URLs. Converterz-Search also makes these alterations to browser settings - to promote converterzsearch.com. Hence, with this browser hijacker installed: every single search query typed into the URL bar and new browser tab/window opened - redirect to converterzsearch.com. Illegitimate web searchers are usually unable to provide search results, so they redirect to (or cause redirection chains ending with) Google, Yahoo, Bing and other genuine ones. This is the case with converterzsearch.com as well, it redirects to the Yahoo (search.yahoo.com) search engine. Furthermore, browser hijackers can undo any changes users try to make to their browsers and/or restrict/deny access to the browsers' settings outright. Therefore, recovering an affected browser is impossible without removing the software hijacking it. Converterz-Search has data tracking abilities. It can record browsing activity (URLs visited, webpages viewed, search queries typed, etc.) and collect personal information extracted from it (IP addresses, geolocations and other details). This vulnerable data is then monetized by being shared with and/or sold to third parties (potentially, cyber criminals). In summary, presence of data-tracking software on devices can lead to serious privacy issues, financial losses and even identity theft. To ensure device integrity and user safety, all suspicious applications and browser extensions/plug-ins must be removed immediately upon detection.
|Threat Type||Browser Hijacker, Redirect, Search Hijacker, Toolbar, Unwanted New Tab|
|Serving IP Address (converterzsearch.com)||22.214.171.124|
|Affected Browser Settings||Homepage, new tab URL, default search engine|
|Symptoms||Manipulated Internet browser settings (homepage, default Internet search engine, new tab settings). Users are forced to visit the hijacker's website and search the Internet using their search engines.|
|Distribution methods||Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.|
|Damage||Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
SmartPDFConverterSearch, MySearchConverter and EQSearch are a few examples of other browser hijackers. They appear legitimate and offer a broad range of "handy" functionalities. However, the advertised features are seldom operational. This applies to practically all PUAs. Functionality and user safety are irrelevant, since the only purpose of unwanted apps is to generate revenue for the developers. Therefore, instead of delivering on any promises, PUAs can hijack browsers, force-open unreliable and malicious websites, run intrusive advertisement campaigns (adware), and collect private information.
How did Converterz-Search install on my computer?
Some PUAs (e.g. Converterz-Search) have "official" promotional pages, from which they can be downloaded. These applications are also proliferated via download/installation setups of other programs. This false marketing technique of packing regular products with unwanted or malicious additions - is called "bundling". By rushing through download/installation processes (e.g. by ignoring terms, skipping steps and sections, using pre-set options, etc.) - users risk inadvertently allowing bundled content into their devices. Intrusive adverts can infiltrate PUAs into systems as well. Upon being clicked, the ads can execute scripts to download/install this software without user permission.
How to avoid installation of potentially unwanted applications?
It is recommended to research software prior to download/installation and/or purchase. All downloads must be done from official and verified sources. Since untrustworthy download channels, e.g. unofficial and free file-hosting websites, Peer-to-Peer sharing networks and other third party downloaders - commonly offer deceptive and/or bundled content. When downloading/installing, it is important to read terms, explore all available options, use the "Custom/Advanced" settings and opt-out from additional apps, tools, features, etc. Intrusive advertisements appear legitimate, however they redirect to highly dubious sites (e.g. gambling, pornography, adult-dating, and so on). In case of encounters with ads and/or redirects to this kind, users must check their devices and immediately remove all suspect applications and browser extensions/plug-ins detected. If your computer is already infected with Converterz-Search, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate this browser hijacker.
Converterz-Search browser hijacker asking for various permissions:
Appearance of Converterz-Search browser hijacker promoting converterzsearch.com fake search engine (GIF):
Websites promoting Converterz-Search browser hijacker;
IMPORTANT NOTE! These deceptive sites ask to enable web browser notifications:
Therefore, before commencing, perform these steps:
Google Chrome (PC):
- Click the Menu button (three dots) on the right upper corner of the screen
- Select "Settings", scroll down to the bottom and click "Advanced"
- Scroll down to the "Privacy and security" section, select "Content settings" and then "Notifications"
- Click three dots on the right hand side of each suspicious URL and click "Block" or "Remove" (if you click "Remove" and visit the malicious site once more, it will ask to enable notifications again)
Google Chrome (Android):
- Click on the Menu button (three dots) on the right upper corner of the screen and click "Settings"
- Scroll down, click on "Site settings" and then "Notifications"
- In the opened window, locate all suspicious URLs and click on them one-by-one
- Select "Notifications" in the "Permissions" section and set the toggle button to "OFF"
- Click the Menu button (three bars) on the right upper corner of the screen
- Select "Options" and click on "Privacy & Security" in the toolbar on the left hand side of the screen
- Scroll down to the "Permissions" section and click the "Settings" button next to "Notifications"
- In the opened window, locate all suspicious URLs, click the drop-down menu and select "Block"
- Click the Gear button on the right upper corner of the IE window
- Select "Internet options"
- Select the "Privacy" tab and click "Settings" under "Pop-up Blocker" section
- Select suspicious URLs under and remove them one by one by clicking the "Remove" button
- Click the menu button (three dots) on the right upper corner of the Edge window
- Scroll down, find and click "Settings"
- Scroll down again and click "View advanced settings"
- Click "Manage" under "Website permissions"
- Click the switch under each suspicious website
- Click "Safari" button on the left upper corner of the screen and select "Preferences..."
- Select the "Websites" tab and then select "Notifications" section on the left pane
- Check for suspicious URLs and apply the "Deny" option for each
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is Converterz-Search?
- STEP 1. Uninstall Converterz-Search application using Control Panel.
- STEP 2. Remove Converterz-Search browser hijacker from Google Chrome.
- STEP 3. Remove converterzsearch.com homepage and default search engine from Mozilla Firefox.
- STEP 4. Remove converterzsearch.com redirect from Safari.
- STEP 5. Remove rogue plug-ins from Microsoft Edge.
- STEP 6. Remove converterzsearch.com redirect from Internet Explorer.
Converterz-Search browser hijacker removal:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window: look for any recently installed suspicious applications (for example, "Converterz-Search"), select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted applications (which cause browser redirects to the converterzsearch.com website), scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.
Converterz-Search browser hijacker removal from Internet browsers:
Video showing how to remove browser redirects:
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate "Converterz-Search" and other recently-installed suspicious browser add-ons, and remove them.
Change your homepage:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, disable "Converterz-Search", look for a browser hijacker URL (hxxp://www.converterzsearch.com) below the “Open a specific or set of pages” option. If present click on the three vertical dots icon and select “Remove”.
Change your default search engine:
To change your default search engine in Google Chrome: Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list look for "converterzsearch.com", when located click the three vertical dots near this URL and select "Remove from list".
If you continue to have problems with removal of the converterzsearch.com redirect, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions" and remove "Converterz-Search", as well as all other recently installed browser plug-ins.
Change your homepage:
To reset your homepage, click the Firefox menu (at the top right corner of the main window), then select "Options", in the opened window disable "Converterz-Search", remove hxxp://converterzsearch.com and enter your preferred domain, which will open each time you start Mozilla Firefox.
Change your default search engine:
In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "extensionControlled"
Set both results to "false" by either double-clicking each entry or clicking the button.
Computer users who have problems with converterzsearch.com redirect removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active and click Safari menu, then select Preferences...
In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.
In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.
In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.
Change your homepage and new tab settings:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".
Change your default Internet search engine:
To change your default search engine in Microsoft Edge: Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon near it and select "Disable".
If you continue to have problems with removal of the converterzsearch.com redirect, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently installed suspicious extensions, select these entries and click "Remove".
Change your homepage:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window remove hxxp://converterzsearch.com and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.
Change your default search engine:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "Converterz-Search".
If you continue to have problems with removal of the converterzsearch.com redirect, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
A browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.
If you are experiencing problems while trying to remove converterzsearch.com redirect from your Internet browsers, please ask for assistance in our malware support forum.
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