Deactivating All Inactive Accounts email scam removal guide
What is Deactivating All Inactive Accounts email scam?
A phishing attack is a type of cyber crime when cyber criminals/scammers attempt to deceive users into sharing personal information online, it is very common that they perform such attacks via email. In this particular case scammers use a disguised email to trick recipients into believing that they need to verify a certain account as soon as possible, otherwise it will be deactivated. Their main goal is to trick recipients into providing their email credentials.
Scammers behind this phishing scam send emails claiming that recipients need to confirm that their email account is still active because all inactive accounts will be deactivated in 48 hours after receiving this email. These emails contain a website link for a page where visitors are asked to enter their email address and password. Simply said, scammers use that page to steal email credentials. Stolen email accounts could be misused for various malicious purposes, for example, to access sensitive emails, spread this or other phishing scam further, deliver malware, steal identities, trick other people into making money transactions, providing sensitive information, etc. It is worthwhile to mention that scammers may try to steal other accounts as well (the ones that share the same login credentials). Either way, such emails should never be trusted, they should be reported to relevant authorities.
|Name||Deactivating All Inactive Accounts Email Scam|
|Threat Type||Phishing, Scam, Social Engineering, Fraud|
|Fake Claim||Inactive email accounts will be deactivated in 48 hours|
|Symptoms||Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer.|
|Distribution methods||Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.|
|Damage||Loss of sensitive private information, monetary loss, identity theft.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
More examples of more or less similar email scams are "Google Forms Email Scam", "SharePoint Email Scam" and "Account Access Disabled Email Scam". As mentioned in the first paragraph, in most cases scammers behind such emails attempt to trick recipients into providing sensitive, personal information. It is worthwhile to mention that emails can be used not only to extract sensitive details but also to deliver malware/trick users into infecting their computers with malware like ransomware, Trojan-type malware, etc.
How do spam campaigns infect computers?
How to avoid installation of malware?
Software should not be downloaded via third party downloaders, Peer-to-Peer networks (like torrent clients, eMule), etc., or installed via third party installers. It should be downloaded only from official websites and via direct links. Irrelevant emails that are received from unknown, suspicious addresses and contain attachments (or website links) should not be trusted. It is common that emails of this kind are send by cyber criminals who seek to deceive recipients into downloading and opening a file that is designed to install malware. Furthermore, installed programs have to be updated and activated with tools that are provided by their official developers. Other (unofficial, third party) tools tend to be used as tools to distribute malware. Also, it is not legal to activate licensed software with unofficial tools (use 'cracking' tools), or use installers for pirated software. And finally, a computer should be scanned for viruses and other threats regularly, it is advised to do that by using an up-to-date and reputable antivirus or anti-spyware software. If you've already opened malicious attachments, we recommend running a scan with Malwarebytes for Windows to automatically eliminate infiltrated malware.
Text presented in the Deactivating All Inactive Accounts email letter:
Subject: URGENT ******** VERIFICATION
We are deactivating all Inactive ******** accounts
Please confirm if your email is still active by verifying your account now
Click here to verify ********
Note: In 48 hours, all Inactive Administrator accounts will be deactivated.
******** support team
Screenshot of the website that scammers user to steal email credentials:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is Deactivating All Inactive Accounts email scam?
- STEP 1. Manual removal of possible malware infections.
- STEP 2. Check if your computer is clean.
How to remove malware manually?
Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Malwarebytes for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:
If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:
Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:
Restart your computer into Safe Mode:
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Extract the downloaded archive and run the Autoruns.exe file.
In the Autoruns application, click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.
Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.
You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".
After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.
Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.
To be sure your computer is free of malware infections, we recommend scanning it with Malwarebytes for Windows.