Avoid installation of Agent Tesla via Inditron Enterprises malspam email

Also Known As: Agent Tesla RAT
Type: Trojan
Distribution: Low
Damage level: Severe

Inditron Enterprises email virus removal guide

What is Inditron Enterprises email virus?

As a rule, malspam emails like this one are disguised as important letters from legitimate companies and contain some website link or attachment. The main purpose of such emails is to trick recipients into to downloading and opening a malicious file that is designed to install malicious software. This email is disguised as a letter from Inditron Enterprises (a company that has nothing do to with this malspam campaign) and it is used to deceive users into installing a remote administration Trojan (RAT) called Agent Tesla.

Inditron Enterprises email virus malware-spreading email spam campaign

This malspam email is a short letter saying that a recipient should check the attached document (swift copy) and confirm a payment. If clicked, the image in this email opens a download link for the "swift copy.lha", a compressed archive file that contains a file designed to install Agent Tesla. This remote administration Trojan is designed record keyboard input (log keystrokes), steal login credentials saved on various web browsers, email and messaging clients, some FTP, VPN clients, and download managers. Additionally, it is capable of block access to the Task Manager, Registry, preventing victims from executing commands via the Command Prompt and using some of the other Windows features. Usually cyber criminals use malware like Agent Tesla to obtain login credentials (for example, usernames, email addresses, passwords), credit card details and other sensitive information that could be misused for malicious purposes. For instance, to steal identities, make fraudulent purchases, transactions, deliver malicious software via email and, use stolen accounts to trick other users into making money transactions.

Threat Summary:
Name Agent Tesla RAT
Threat Type Trojan, password-stealing virus, banking malware, spyware.
Hoax Letter regarding a payment confirmation
Attachment(s) Image file that is designed to open downlaod link for a malicious swift copy.lha file
Detection Names (swift copy.lha)
Avast (Win32:TrojanX-gen [Trj]), BitDefender (Trojan.GenericKDZ.71532), ESET-NOD32 (A Variant Of MSIL/Kryptik.YTT), Kaspersky (HEUR:Backdoor.MSIL.Androm.gen), Full List Of Detections (VirusTotal)
Symptoms Trojans are designed to stealthily infiltrate the victim's computer and remain silent, and thus no particular symptoms are clearly visible on an infected machine.
Payload Agent Tesla
Distribution methods Infected email attachments, malicious online advertisements, social engineering, software 'cracks'.
Damage Stolen passwords and banking information, identity theft, the victim's computer added to a botnet.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
▼ Download Malwarebytes
To use full-featured product, you have to purchase a license for Malwarebytes. 14 days free trial available.

To summarize, once a computer is infected with Agent Tesla RAT, users then may become victims of identity theft, suffer monetary loss, experience problems related to online privacy, web browsing safety, lose access to various accounts, and/or encounter other serious problems. A couple of examples of other malware that was and/or still is distributed via malspam are "$100 Amazon Gift Card Email Virus", "CDP Email Virus" and "Ministro Dell'Economia E Delle Finanze Email Virus".

How did "Inditron Enterprises email virus" infect my computer?

As mentioned in the second paragraph, Agent Tesla gets installed via this malspam email only when recipients click the included image and execute a malicious file that is included in the malicious "swift copy.lha" archive file. A couple of examples of files that cyber criminals attach to such emails are malicious Microsoft Office documents (e.g., Word, Excel), PDF documents, other archive files like RAR, ZIP, executable files (like .exe), JavaScript files. It is worthwhile to mention that if a malicious document os opened with MS Office version that was released before year 2010, then that document infects a computer with the aforementioned malware automatically. It is because older MS Office versions do not include the Protected View mode (they do not need to get a permission to enable macros commands to install malware).

How to avoid installation of malware?

It is advised to ignore irrelevant emails that are sent from unknown addresses and contain attachments and/or website links Emails of this kind tend to be sent by cyber criminals who seek to deceive recipients into infecting their computers with malware. Software (and files) should be downloaded only from reliable, official pages and via direct download links. Third party downloaders (and installers), unofficial pages, Pee-to-Peer networks, etc., should not be used neither to download or install any files or programs. Installed software has to be activated and/or updated with tools that are provided by its official developers. Other (unofficial, third party) tools often are designed to install malware. Also, it is not legal to use any software 'cracking' tools (unofficial activation tools) to activate licensed programs, or use installers for pirated software. A computer should be scanned for viruses and other threats regularly, it is recommended to do that by using an up-to-date and reputable anti-spyware or antivirus software. If you've already opened "Inditron Enterprises email virus" attachment, we recommend running a scan with Malwarebytes for Windows to automatically eliminate infiltrated malware.

Text presented in the Inditron Enterprises malspam email:

Subject: please confirm the payment

Hello Dear,

The payment was made on Friday, 20th.
Please see attached the swift copy & arrange delivery.

Best regards.

Mob no.8459662255
Inditron Enterprises
82/1, Bajirao Dhavde Industrial Estate, NDA Road, Shivne, Pune - 23
Tel. : 020 25290088; 25290310; 25290311
Email ID - shubhms@inditron.in

The information contained in this electronic transmission message and any of its attachments is intended for addressee(s) only and may contain confidential information. If you are not the addressee(s), please notify the sender and delete this message completely. Any views expressed herein are those of the individual sender except where the sender specifically states it to be the views of Unilever.
Unilever is neither liable for incomplete transmission of this electronic message nor for any delay in its receipt. If you are not the intended recipient you are hereby notified that any disclosure, reproduction, distribution or taking any action in reliance on the contents of this electronic message is strictly prohibited.

Malicious attachment distributed via Inditron Enterprises malspam campaign:

inditron enterprises email virus swift copy.tha file detected as malicious

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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How to remove malware manually?

Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Malwarebytes for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:

malicious process running on user's computer sample

If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:

manual malware removal step 1Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:

screenshot of autoruns application

manual malware removal step 2Restart your computer into Safe Mode:

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":


manual malware removal step 3Extract the downloaded archive and run the Autoruns.exe file.

extract autoruns.zip and run autoruns.exe

manual malware removal step 4In the Autoruns application, click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.

Click 'Options' at the top and uncheck 'Hide Empty Locations' and 'Hide Windows Entries' options

manual malware removal step 5Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.

You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".

locate the malware file you want to remove

After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.

searching for malware file on your computer

Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.

To be sure your computer is free of malware infections, we recommend scanning it with Malwarebytes for Windows.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Agent Tesla RAT QR code
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