How to get rid of the Disk Clean Pro app?

Also Known As: Disk Clean Pro potentially unwanted application
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove Disk Clean Pro from Mac?

What is Disk Clean Pro?

Disk Clean Pro is advertised as a highly rated apps that removes junk files and data - cleans redundant files and keeps important files safe. However, this app is categorized as a potentially unwanted application (PUA). Apps are categorized PUAs when it is likely that users would download and/or install them unknowingly. Typically, users download and/or install apps unintentionally when they are distributed using questionable methods.

Disk Clean Pro unwanted application

Disk Clean Pro includes features such as junk cleaner, logs cleaner, duplicates finder, internet browsing history and cookies scanner and some other features. However, this app is not free - it does not remove any detected items/issues if a computer is scanned with a free version. Since it is categorized as PUA, it is advised not to pay money for its activation/registration. It is common that apps of this type are designed to trick users into paying money for their full versions by generating fake scan results. Another problem with PUAs is that quite often they are distributed alongside with other programs of this kind, for example browser hijackers, adware-type apps.

Browser hijackers modify browser's settings/promote fake search engines (their addresses). As a rule, they modify settings such as the address of a default search engine, homepage and new tab. Moreover, browser hijackers do not allow users to undo any of the changes that were made by them unless users uninstall them. Adware-type apps generate coupons, banners, surveys, pop-ups and/or advertisements of other types. Very often their ads are designed to open questionable web pages, or even download and/or install unwanted apps by executing certain script.

Threat Summary:
Name Disk Clean Pro potentially unwanted application
Threat Type PUP (potentially unwanted program), PUA (potentially unwanted application), Mac malware, Mac virus
Supposed Functionality Disk cleaner
Detection Names Avast (MacOS:TuneUpMyMac-D [PUP]), AVG (MacOS:TuneUpMyMac-D [PUP]), Elastic (Malicious (high Confidence)), Kaspersky (HEUR:Hoax.OSX.Optimizer.gen), Full List Of Detections (VirusTotal)
Symptoms A program that you do not recall installing suddenly appeared on your computer. A new application is performing computer scans and displays warning messages about 'found issues'. Asks for payment to eliminate the supposedly found errors.
Distribution Methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.
Damage Monetary loss (unnecessary purchase of fake software), unwanted warning pop-ups, slow computer performance.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

In conclusion, if an app like Disk Clean Pro is categorized as PUA, then it is possible that it is designed to trick users into paying money for its activation/registration by generating fake scan results, or in some other way. However, not all PUAs are the same. Some of them may be legitimate. Either way, it is advised to use only reputable, well known apps. Some examples of other PUAs that are more or less similar to Disk Clean Pro are Macfaster Pro, PowerMyMac and PowerSuite.

How did potentially unwanted applications install on my computer?

It is common that various potentially unwanted apps are distributed via download and/or installation setups of various programs. In such cases PUAs are included in the aforementioned setups as additional offers. When users download and/or install programs without changing "Advanced", "Custom" or other settings, or unticking certain checkboxes, they download and/or install offered PUAs as well. This distribution method for PUAs is known as "bundling". In some cases such apps are distributed via deceptive advertisement. Users download and/or install PUAs when they click ads that are designed to run certain scripts.

How to avoid installation of potentially unwanted applications?

It can be done by downloading files, programs only from official pages and via direct links, and not through other sources (like Peer-to-Peer networks, unofficial pages, third party downloaders). Third party installers should not be used as well. Also, unwanted download and/or installations can be avoided by declining offers to download and/or install additionally included apps before completing downloads and/or installations of various programs. Additionally, unwanted downloads and/or installations can be prevented by not trusting ads that appear on shady pages. If some unwanted, suspicious extension, plug-in or add-on is already installed on a browser and program of this kind is installed on the operating system, then it should be removed/uninstalled. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Appearance of Disk Clean Pro application (GIF):

Appearance of Disk Clean Pro PUA (GIF)

Website promoting Disk Clean Pro application:

disk clean pro unwanted application promoter

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove disk clean pro potentially unwanted application related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Disk Clean Pro potentially unwanted application removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove disk clean pro potentially unwanted application related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove disk clean pro potentially unwanted application related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove disk clean pro potentially unwanted application related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Disk Clean Pro potentially unwanted application QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Disk Clean Pro potentially unwanted application on your mobile device.
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