"Budapest Bank email virus" removal guide
What is the fake "Budapest Bank" email?
"Budapest Bank email virus" refers to a spam campaign proliferating the LokiBot trojan. The term "spam campaign" defines a large-scale operation during which scam emails are sent by the thousand. The letters sent through this campaign are presented as payment confirmations from the Budapest Bank. It must be emphasized that these emails are fake, and they are in no way associated with the real Budapest Bank. The file attached to the scam letters contains LokiBot malware.
According to a rough translation, the fake "Budapest Bank" emails (subject/title "Fizetési visszaigazolás 260908 HUF - a Budapest Banktól"; may vary) are presented as notifications concerning a successful payment. The letters appear legitimate as they contain the actual logo and other graphical design elements used by the genuine Budapest Bank. These scam emails are supposedly sent due to a customer's request to notify the recipient of their payment. The attachment is stated to be the proof of the payment. Then the letters ask to inform the customer of the payment's successful transfer into the recipient's account. It is also recommended to print the fake bank statement. Instead, upon opening - the malicious attachment triggers the infection chain of the LokiBot trojan.
The primary functionality of LokiBot is extracting and exfiltrating sensitive information. This malware can extract sensitive information (e.g., log-in credentials) from browsers and other applications. The trojan also has keylogging abilities. This means that it can record key-strokes (i.e., typed information). Cyber criminals typically target the following data: browsing and search engine histories, IP addresses, geolocations, log-in credentials (e.g., IDs, usernames, and passwords), names, surnames, addresses, emails, telephone numbers, banking account and credit card details, etc.
For example, hijacked communication accounts (e.g., emails, social media/networking, etc.) can be used to ask contact for loans and/or spread malware - under the guise of the genuine owner. Stolen online bank accounts and others that deal with finances/ financial information - can be used to make fraudulent transactions and/or online purchases. LokiBot's capabilities are even more extensive on Android operating systems. Aside from collecting private data, the trojan can imitate various apps' interface, lock the screen and encrypt stored data (to make ransom demands), self-proliferate via text messages and emails, etc. To summarize, LokiBot infections can result in severe privacy issues, financial losses, and even identity theft. If it is suspected/known that the LokiBot trojan (or other malware) has already infected the system - an anti-virus must be used to remove it immediately.
|Threat Type||Trojan, password-stealing virus, banking malware, spyware.|
|Hoax||Scam emails are presented as successful payment notifications.|
|Disguise||Scam emails are disguised as mail from Budapest Bank.|
|Attachment(s)||Fizetesi visszaigazolas 260908 HUF 02-10-2021-pdf.exe (filename may vary)|
|Detection Names||Avast (Win32:PWSX-gen [Trj]), Emsisoft (Dropped:Trojan.GenericKD.36325967 (B)), Fortinet (W32/Androm.ZUM!tr), Malwarebytes (Spyware.LokiBot), McAfee (RDN/Generic.dx), Full List Of Detections (VirusTotal)|
|Symptoms||Trojans are designed to stealthily infiltrate the victim's computer and remain silent, and thus no particular symptoms are clearly visible on an infected machine.|
|Distribution methods||Infected email attachments, malicious online advertisements, social engineering, software 'cracks'.|
|Damage||Stolen passwords and banking information, identity theft, the victim's computer added to a botnet.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
"Ministero Dello Sviluppo Economico", "C.H. Robinson", "Zoho Email Virus", "Cobra Industrial Machines" - are some examples of other malware-spreading spam campaigns. The deceptive letters are usually disguised as "official", "priority", "important", and similar. Aside from distribution of malicious programs, spam campaigns are also used for phishing and other scams. Due to the relative prevalence of spam mail, it is strongly recommended to exercise caution with incoming emails.
How did "Budapest Bank email virus" infect my computer?
How to avoid installation of malware?
Suspicious and/or irrelevant emails must not be opened, especially any attachments or links present in them. Additionally, it is recommended to use Microsoft Office versions released after 2010. Aside from via spam campaigns, malware is also spread through untrustworthy download sources (e.g., unofficial and free file-hosting websites, Peer-to-Peer sharing networks, and other third party downloaders), illegal activation tools ("cracks"), and fake updaters. Therefore, it is important to only use official and verified download channels. Furthermore, all programs must be activated and updated with tools/functions provided by legitimate developers. To ensure device integrity and user safety, it is paramount to have a reputable anti-virus/anti-spyware installed. This software must be kept updated, used to perform regular system scans and remove detected/potential threats. If you've already opened "Budapest Bank email virus" attachment, we recommend running a scan with Malwarebytes for Windows to automatically eliminate infiltrated malware.
Text presented in the "Budapest Bank" scam email letter:
Subject: Fizetési visszaigazolás 260908 HUF - a Budapest Banktól
A fizető utasítása szerint, hogy értesítse Önt erről a fizetésről. Mellékelten igazolja, hogy az ügyfelünk befizette Önt. Kérjük, értesítse a fizetőt, ha pénz érkezik.
Azt tanácsoljuk, hogy nyomtassa ki ezt a fizési bizonylatot (mellékelve)
260908 HUF Sikeres fizetés
Budapest Bank Kisvállalkozások
HIDD EL, LEHETSÉGES
Screenshot of VirusTotal detections of the malicious attachment distributed via "Budapest Bank" spam campaign ("Fizetesi visszaigazolas 260908 HUF 02-10-2021-pdf.exe"):
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is "Budapest Bank email virus"?
- STEP 1. Manual removal of LokiBot malware.
- STEP 2. Check if your computer is clean.
How to remove malware manually?
Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Malwarebytes for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:
If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:
Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:
Restart your computer into Safe Mode:
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Extract the downloaded archive and run the Autoruns.exe file.
In the Autoruns application, click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.
Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.
You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".
After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.
Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.
To be sure your computer is free of malware infections, we recommend scanning it with Malwarebytes for Windows.