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How to remove downloads from tionscalen[.]top?

Also Known As: tionscalen.top pop-up
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove apps promoting the tionscalen[.]top site?

What is tionscalen[.]top?

Tionscalen[.]top is one of the many deceptive websites that use a scare tactic to trick users into believing they need to download and install (sometimes even buy) some potentially unwanted application (PUA). One of the most popular tactics that pages like tionscalen[.]top use to trick unsuspecting into unnecessary downloads and installations is to display fake virus notifications claiming that a device is infected with viruses and urging them to take immediate action. As a rule, websites like tionscalen[.]top are promoted through dubious advertisements, shady websites, or PUAs. In other words, users do not visit them on purpose.

tionscalen[.]top scam

Tionscalen[.]top displays a fake system window saying that the iPhone is exposed to advertisements and malware and recommending to protect data and block ads with an ad blocker called ProtectAd. Although, it is possible that tionscalen[.]top could be used to advertise other potentially unwanted applications, too, for example, some adware, browser hijackers, or even malicious applications. Sometimes pages like tionscalen[.]top offer to download and install legitimate applications. However, the problem is that they falsely advertise them (they use scare tactics to trick users into installing software). Another problem with the tionscalen[.]top website is that it redirects visitors to a number of other deceptive websites, such as securitymobile[.]club, protectad[.]online, peachsecureeu[.]com, system-protection-required[.]com, and so on. All those pages are similar to tionscalen[.]top: they use scare tactics to trick visitors into installing one or another application that is supposed to protect their devices from malware, block ads, secure their Internet connection, etc. In one way or another, tionscalen[.]top and all the other similar pages are never legitimate. They can and should be ignored.

It is common that pages like tionscalen[.]top are promoted via deceptive ads. Usually, those ads appear on various questionable, potentially malicious pages. Users allow those ads to open deceptive pages by clicking on them. Also, it is common for pages like tionscalen[.]top to be promoted via PUAs that users have installed on their devices (or browsers). It is noteworthy that PUAs often are designed to generate ads and collect various data. They display coupons, banners, surveys, pop-up ads or other ads and collect data relating to user's browsing activities (e.g., Internet Protocol addresses, entered search queries, addresses of visited pages, geolocations). Although, some PUAs can be capable of accessing sensitive details (like credit card details, passwords, or other personal information) as well. Therefore, it is strongly advisable not to have apps of this type installed on browsers or operating systems.

Threat Summary:
Name tionscalen.top pop-up
Threat Type Phishing, Scam, Mac malware, Mac virus
Fake Claim iPhone is exposed to malware and advertisements
Serving IP Address 99.84.160.69
Promoted Unwanted Application ProtectAd
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

More examples of deceptive websites like tionscalen[.]top are phone-security[.]me, protect-connection[.]com, and support-notify[.]space. It is important to remember that legitimate system warnings (e.g., virus alerts) never prompt users to take immediate action (fix the error, remove virus, install software, etc.). Moreover, Apple devices are quite well protected from getting viruses at all. Therefore, when a pop-up or a website like tionscalen[.]top claims that a device is infected (or displays a similar message) it can be ignored.

How did potentially unwanted applications install on my computer?

Quite often, potentially unwanted applications are distributed via downloaders, installers of other (mainly free) programs. This distribution method for PUAs is called "bundling". In most cases, additional downloads, installations can be declined via "Custom", "Advanced" or other settings, or by unticking certain checkboxes that are available in those downloaders, installers. When users download or install programs without changing any of the settings, they agree allow for bundled applications to be downloaded or installed as well. Sometimes users download or install potentially unwanted apps by clicking deceptive advertisements that are capable of executing certain scripts. Usually, shady ads can be seen on shady websites.

How to avoid installation of potentially unwanted applications?

Applications (and files) should be downloaded from legitimate, official websites, platforms like App Store, and through direct download links. Examples of unreliable sources for downloading files and apps are third-party downloaders, unofficial pages, Peer-to-Peer networks (like torrent clients, eMule). Third-party installers are not trustworthy too. Furthermore, downloads or installations should not be finished without opting out (declining) unwanted offers. As a rule, it can be done using checkboxes or settings that downloaders or installers have. Advertisements that appear on questionable web pages should not be clicked as well. Those ads often are used to promote shady pages. In some cases, they are designed to distribute (download, install) unwanted apps. Additionally, there should not be any unwanted, unknown, or suspicious extensions, add-ons, or plug-ins installed on a browser or programs of this kind installed on the operating system. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Screenshot of the background page:

tionscalen.top pop-up scam background page

Text in this page:

Back Software update

iOS AdBlock recommendation profile
23 MB
Your iPhone is exposed to ads and malware.

If you do not install an appropriate Ad-Blocker, You are exposed to annoying ads and malwares.

Follow the simple steps below to protect all your data and block ads:

Detailed
Step 1: Click the button below to install the Ad-Blocker.

Step 2: Use an Ad-Blocker to get complete data protection 24/7

Step 3: Use an Ad-Blocker when you want to block all ads.

Download and install

Screenshot of the promoted app (ProtectAd):

tionscalen.top pop-up scam promotes ProtectAd

To enable pop-up blocking, fraudulent website warnings, and remove web browsing data in mobile Apple devices, follow these steps:

First, go to "Settings", and then scroll down to find and tap "Safari".

remove pop-ups and clear cache step 1

Check if the "Block Pop-ups" and "Fraudulent Website Warning" toggles are enabled. If not, enable them immediately. Then, scroll down and tap "Advanced".

disable pop-ups and clear cache step 2

Tap "Website Data" and then "Remove All Website Data".

disable pop-ups and clear cache step 3

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove tionscalen.top pop-up related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

tionscalen.top pop-up removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove tionscalen.top pop-up related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove tionscalen.top pop-up related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove tionscalen.top pop-up related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
tionscalen.top pop-up QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of tionscalen.top pop-up on your mobile device.
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