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Avoid getting scammed by websites displaying Error Code: x00082dfo09d

Also Known As: Error Code: x00082dfo09d tech support scam
Distribution: Low
Damage level: Medium

"Error Code: x00082dfo09d" scam removal instructions

What is "Error Code: x00082dfo09d"?

"Error Code: x00082dfo09d" is a technical support scam promoted on various deceptive websites. This scam model operates by informing users of nonexistent threats/issues present on their devices, and pressures them into contacting fake tech support. Furthermore, no webpage can detect problems within visitors' systems; hence, any making such claims are scams. Typically, users access deceptive/scam websites via mistyped URLs, or redirects caused by intrusive advertisements or installed PUAs (Potentially Unwanted Applications).

Error Code: x00082dfo09d tech support scam

When a site running the "Error Code: x00082dfo09d" scam is accessed, visitors are presented with multiple pop-up windows. They are disguised as alerts from "Microsoft", "Windows Defender", and "Windows Firewall". Naturally, this deceptive content is in no way associated with the Microsoft Corporation. The text presented in the pop-ups warns of imaginary threats detected on visitors' devices (e.g., "Pornographic-Spyware", etc.) and alerts of the potential risks. Additionally, the fake alerts state that the supposedly infected devices were blocked for security reasons. Throughout these messages, visitors are urged to call the provided "helpline".

Technical support scams aim to alarm victims and impair their judgment, which then aids the scammers in gaining and abusing their trust. How these schemes operate varies. The primary source of revenue are the exorbitant sums scammers ask as payment for the "services rendered" (e.g., fake malware removal, future protection and support, etc.). Digital currencies (e.g., gift cards, pre-paid vouchers, cryptocurrencies, etc.) are typically requested because they are difficult/impossible to trace. This ensures that the scammers would remain untraced and victims - unable to return their money. However, these scams pose other threats as well. Tech support schemes usually begin with victims calling the listed telephone numbers and allowing the fake "technicians" remote access to their device. From that point on, scammers can perform bogus system scans and threat elimination, disable/uninstall genuine protection tools, install fake anti-viruses (that require purchase), infect the systems with malicious programs (e.g., trojans, ransomware, etc.), and cause other damage. Scammers also attempt to obtain sensitive/personal information from the victims. They can do so by tricking users into revealing it, extracting it from their devices (e.g., through the use of data-stealing malware), or by recording it via phishing websites (e.g., account creation and log-in pages, dubious payment gateways, etc.). Information of interest includes: names, addresses, telephone numbers, emails, various account usernames and passwords, credit card details, etc. What is more, successfully scammed victims are often targeted repeatedly. To summarize, by trusting the "Error Code: x00082dfo09d", users can experience - serious system infections, device damage, data loss, severe privacy issues, significant financial losses, and identity theft.

As mentioned in the introduction, rogue redirects to untrustworthy/malicious webpages can occur due to the presence of PUAs. These applications can have different heinous functionalities, and these functions can be in varied combinations. For example, PUAs can force-open sites, run intrusive advertisement campaigns (adware), modify browsers (browser hijackers), and so on. Software within this classification usually has data tracking abilities. It can monitor browsing activity and collect sensitive information extracted from it (e.g., IP addresses, geolocations, and even personally identifiable details). The collected data is then sold to third-parties (potentially, cyber criminals). Therefore, it is crucial to remove all suspect applications and browser extensions/plug-ins immediately upon detection - to ensure device and user safety.

Threat Summary:
Name Error Code: x00082dfo09d tech support scam
Threat Type Phishing, Scam, Social Engineering, Fraud
Fake Claim Scam claims visitors' devices are infected and/or blocked.
Disguise Alerts from Microsoft, Windows Defender, and Windows Firewall
Tech Support Scammer Phone Number +1 (833) 402-0006
Related Domains ertygdhasiu6[.]tk
Detection Names (ertygdhasiu6[.]tk) Google Safebrowsing (Phishing), SCUMWARE.org (Malware), Sophos (Phishing), Forcepoint ThreatSeeker (Suspicious), Full List Of Detections (VirusTotal)
Serving IP Address (ertygdhasiu6[.]tk) 142.93.115.71
Symptoms Fake error messages, fake system warnings, pop-up errors, hoax computer scan.
Distribution methods Compromised websites, rogue online pop-up ads, potentially unwanted applications.
Damage Loss of sensitive private information, monetary loss, identity theft, possible malware infections.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
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"WIN-8x0007 Error", "Microsoft Security Essentials Alert", "Suspicious Movement Distinguished On You IP", and "WARNING CRITICAL MESSAGE" are some examples of other tech support scams. The Internet is rife with misleading and deceptive content. Online scams use various techniques to gain and abuse users' trust; popular models include - warnings that the device is infected, alerts that an essential piece of software is outdated/missing, ludicrous deals and offers, fake prize giveaways, and so on. Regardless of what these schemes offer, promise, request, or demand, the end-goal is always the same - to generate revenue for the scammers/ cyber criminals behind them. Due to how widespread scams are on the Web, it is strongly recommended to exercise caution when browsing.

How did potentially unwanted applications install on my computer?

Select PUAs have "official" promotional/download webpages that are often pushed by deceptive ones. These applications are spread via downloaders/installers of other programs. This false marketing technique of packing regular software with unwanted or malicious additions - is termed "bundling". Rushed download/installation processes (e.g., ignored terms, skipped steps and sections, etc.) increase the risk of inadvertently allowing bundled content into the system. Intrusive advertisements are used to proliferate PUAs as well. Once clicked on, the ads can execute scripts to stealthily download/install this software.

How to avoid installation of potentially unwanted applications?

It is important to research software before download/installation and/or purchase. All downloads must be done from official and verified sources. Untrustworthy download channels, e.g., unofficial and free file-hosting websites, Peer-to-Peer sharing networks, and other third-party downloaders - commonly offer harmful and/or bundled content. When downloading/installing, it is recommended to read terms, explore available options, use the "Custom/Advanced" options and opt-out from additional apps, tools, features, etc. Intrusive advertisements appear legitimate; however, they redirect to various unreliable and questionable sites (e.g., adult-dating, pornography, gambling, and many others). In case of encounters with ads and/or redirects of this kind, the system must be checked and all suspicious applications and browser extensions/plug-ins detected - removed from it without delay. If your computer is already infected with PUAs, we recommend running a scan with Malwarebytes for Windows to automatically eliminate them.

Text presented in "Error Code: x00082dfo09d" scam pop-up:

Windows-Firewall-Protection-Alert !!

 

Pornographic-Spyware-Alert - Error Code x00082dfo09d
Access to this PC has been blocked for security reasons.
Contact-Windows-Support: +1 (833) 402-0006

 

Threat_Detected - Pornographic_Spyware
Apps: Ads.financetrack(1).exe
[Quick Support] [Go Back Safety]

The appearance of "Error Code: x00082dfo09d" pop-up scam (GIF):

Appearance of Error Code: x00082dfo09d scam

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
▼ DOWNLOAD Malwarebytes By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Malwarebytes. 14 days free trial available.

Quick menu:

Removal of potentially unwanted applications:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

PUAs uninstall via Control Panel

In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove rogue extensions from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing rogue extensions from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing rogue extensions from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the error code: x00082dfo09d tech support scam, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plugins from Mozilla Firefox:

Removing rogue extensions from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.

Removing rogue extensions from Mozilla Firefox step 2

Optional method:

Computer users who have problems with error code: x00082dfo09d tech support scam removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the error code: x00082dfo09d tech support scam, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing rogue extensions from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing rogue extensions from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the error code: x00082dfo09d tech support scam, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove error code: x00082dfo09d tech support scam from your computer, please ask for assistance in our malware support forum.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Error Code: x00082dfo09d tech support scam QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Error Code: x00082dfo09d tech support scam on your mobile device.
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