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Avoid being scammed by websites displaying Error Code: x00082dfo09d

Also Known As: Error Code: x00082dfo09d tech support scam
Damage level: Medium

What is "Error Code: x00082dfo09d"?

"Error Code: x00082dfo09d" is a technical support scam promoted on various deceptive websites. This scam model operates by informing users of (nonexistent) threats/issues present on their devices, and pressures them into contacting fake tech support.

Furthermore, no web page can detect problems within visitors' systems, and any making such claims are scams. Typically, users access deceptive/scam websites via mistyped URLs or redirects caused by intrusive advertisements or installed Potentially Unwanted Applications (PUAs).

Error Code: x00082dfo09d tech support scam

When a site running the "Error Code: x00082dfo09d" scam is accessed, visitors are presented with multiple pop-up windows. They are disguised as alerts from "Microsoft", "Windows Defender", and "Windows Firewall". Naturally, this deceptive content is in no way associated with the Microsoft Corporation.

The text presented in the pop-ups warns of threats detected on visitors' devices (e.g., "Pornographic-Spyware", etc.) and alerts of the potential risks. Additionally, the fake alerts state that the supposedly infected devices were blocked for security reasons.

Throughout these messages, visitors are urged to call the provided "helpline". Technical support scams aim to alarm victims and impair their judgement, which then aids the scammers in gaining and abusing their trust. How these schemes operate varies.

The primary source of revenue are the exorbitant sums scammers ask as payment for the "services rendered" (e.g., fake malware removal, future protection and support, etc.). Digital currencies (e.g., gift cards, pre-paid vouchers, cryptocurrencies, etc.) are typically requested because they are difficult/impossible to trace.

This ensures that the scammers remain untraced and victims unable to return their money. These scams pose other threats as well. Tech support schemes usually begin with victims calling the listed telephone numbers and allowing the fake "technicians" remote access to their devices.

From that point on, scammers can perform bogus system scans and threat elimination, disable/uninstall genuine protection tools, install fake anti-viruses (that require purchase), infect the systems with malicious programs (e.g., trojans, ransomware, etc.), and cause other damage.

Scammers also attempt to obtain sensitive/personal information from the victims.

They can do so by tricking users into revealing information, extracting it from their devices (e.g., through the use of data-stealing malware), or by recording it via phishing websites (e.g., account creation and log-in pages, dubious payment gateways, etc.).

Information of interest includes: names, addresses, telephone numbers, emails, various account usernames and passwords, credit card details, etc. Furthermore, successfully scammed victims are often targeted repeatedly.

To summarize, by trusting the "Error Code: x00082dfo09d", users can experience serious system infections, device damage, data loss, severe privacy issues, significant financial losses, and identity theft.

Rogue redirects to untrustworthy/malicious web pages can occur due to the presence of PUAs. These applications can have different dangerous functionalities, and these functions can be in varied combinations.

For example, PUAs can force-open sites, run intrusive advertisement campaigns (adware), modify browsers (browser hijackers), and so on. Software within this classification usually has data tracking capabilities.

It can monitor browsing activity and collect sensitive information extracted from it (e.g., IP addresses, geolocations, and even personally identifiable details). The collected data is then sold to third-parties (potentially, cyber criminals).

Therefore, it is crucial to remove all suspect applications and browser extensions/plug-ins immediately upon detection to ensure device and user safety.

Threat Summary:
Name Error Code: x00082dfo09d tech support scam
Threat Type Phishing, Scam, Social Engineering, Fraud
Fake Claim Scam claims visitors' devices are infected and/or blocked.
Disguise Alerts from Microsoft, Windows Defender, and Windows Firewall
Tech Support Scammer Phone Number +1 (833) 402-0006
Related Domains ertygdhasiu6[.]tk
Detection Names (ertygdhasiu6[.]tk) Google Safebrowsing (Phishing), SCUMWARE.org (Malware), Sophos (Phishing), Forcepoint ThreatSeeker (Suspicious), Full List Of Detections (VirusTotal)
Serving IP Address (ertygdhasiu6[.]tk) 142.93.115.71
Symptoms Fake error messages, fake system warnings, pop-up errors, hoax computer scan.
Distribution methods Compromised websites, rogue online pop-up ads, potentially unwanted applications.
Damage Loss of sensitive private information, monetary loss, identity theft, possible malware infections.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
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"WIN-8x0007 Error", "Microsoft Security Essentials Alert", "Suspicious Movement Distinguished On You IP", and "WARNING CRITICAL MESSAGE" are some examples of other tech support scams. The internet is rife with misleading and deceptive content.

Online scams use various techniques to gain and abuse users' trust. Popular models include warnings that the device is infected, alerts that an essential piece of software is outdated/missing, "amazing" deals and offers, fake prize giveaways, and so on.

Regardless of what these schemes offer, promise, request, or demand, the purpose is the same: to generate revenue for the scammers/cyber criminals behind them. Due to the widespread nature of these scams on the web, exercise caution when browsing.

How did potentially unwanted applications install on my computer?

PUAs are distributed via download/installation set-ups of other products. This deceptive marketing tactic of packing regular software with unwanted or malicious additions is called "bundling".

Rushing download/installation processes (e.g. ignoring terms, skipping steps and settings, etc.) increases the risk of inadvertently allowing bundled content into the system.

Some PUAs have "official" download sites. Intrusive advertisements proliferate these applications as well. Once clicked, they can execute scripts to download/install PUAs without users' consent.

How to avoid installation of potentially unwanted applications

You are advised to research all software before download/installation. Use only official and verified download channels. Unofficial and free file-hosting websites, Peer-to-Peer sharing networks (BitTorrent, Gnutella, eMule), and other third party downloaders commonly offer harmful and bundled content, and are therefore untrusted and should be avoided.

When downloading/installing, read the terms, study all possible options, use the "Custom/Advanced" settings and opt-out of additional apps, tools, features, and so on.

Intrusive advertisements typically seem legitimate, however, they can redirect to dubious and malicious sites (e.g. gambling, pornography, adult-dating, and many others). If you encounter ads or redirects of this kind, inspect the system and remove all dubious applications and browser extensions/plug-ins immediately.

Installed programs must be activated and updated with tools or implemented functions that are provided by the official developers. No other third party, unofficial tools should be used.

Note that it is illegal to activate licensed software with ‘cracking’ tools. Files and programs should be downloaded from official websites and via direct download links. Avoid third party installers and the tools/sources mentioned above.

Do not open website links or files in irrelevant emails that are received from unknown, suspicious addresses. These bogus emails are often disguised as official and important. Regularly, scan your computer with reputable, up-to-date antivirus or anti-spyware software.

If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate them.

Text presented in "Error Code: x00082dfo09d" scam pop-up:

Windows-Firewall-Protection-Alert !!

 

Pornographic-Spyware-Alert - Error Code x00082dfo09d
Access to this PC has been blocked for security reasons.
Contact-Windows-Support: +1 (833) 402-0006

 

Threat_Detected - Pornographic_Spyware
Apps: Ads.financetrack(1).exe
[Quick Support] [Go Back Safety]

The appearance of "Error Code: x00082dfo09d" pop-up scam (GIF):

Appearance of Error Code: x00082dfo09d scam

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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How to identify a pop-up scam?

Pop-up windows with various fake messages are a common type of lures cybercriminals use. They collect sensitive personal data, trick Internet users into calling fake tech support numbers, subscribe to useless online services, invest in shady cryptocurrency schemes, etc.

While in the majority of cases these pop-ups don't infect users' devices with malware, they can cause direct monetary loss or could result in identity theft.

Cybercriminals strive to create their rogue pop-up windows to look trustworthy, however, scams typically have the following characteristics:

  • Spelling mistakes and non-professional images - Closely inspect the information displayed in a pop-up. Spelling mistakes and unprofessional images could be a sign of a scam.
  • Sense of urgency - Countdown timer with a couple of minutes on it, asking you to enter your personal information or subscribe to some online service.
  • Statements that you won something - If you haven't participated in a lottery, online competition, etc., and you see a pop-up window stating that you won.
  • Computer or mobile device scan - A pop-up window that scans your device and informs of detected issues - is undoubtedly a scam; webpages cannot perform such actions.
  • Exclusivity - Pop-up windows stating that only you are given secret access to a financial scheme that can quickly make you rich.

Example of a pop-up scam:

Example of a pop-up scam

How do pop-up scams work?

Cybercriminals and deceptive marketers usually use various advertising networks, search engine poisoning techniques, and shady websites to generate traffic to their pop-ups. Users land on their online lures after clicking on fake download buttons, using a torrent website, or simply clicking on an Internet search engine result.

Based on users' location and device information, they are presented with a scam pop-up. Lures presented in such pop-ups range from get-rich-quick schemes to fake virus scans.

How to remove fake pop-ups?

In most cases, pop-up scams do not infect users' devices with malware. If you encountered a scam pop-up, simply closing it should be enough. In some cases scam, pop-ups may be hard to close; in such cases - close your Internet browser and restart it.

In extremely rare cases, you might need to reset your Internet browser. For this, use our instructions explaining how to reset Internet browser settings.

How to prevent fake pop-ups?

To prevent seeing pop-up scams, you should visit only reputable websites. Torrent, Crack, free online movie streaming, YouTube video download, and other websites of similar reputation commonly redirect Internet users to pop-up scams.

To minimize the risk of encountering pop-up scams, you should keep your Internet browsers up-to-date and use reputable anti-malware application. For this purpose, we recommend Combo Cleaner Antivirus for Windows.

What to do if you fell for a pop-up scam?

This depends on the type of scam that you fell for. Most commonly, pop-up scams try to trick users into sending money, giving away personal information, or giving access to one's device.

  • If you sent money to scammers: You should contact your financial institution and explain that you were scammed. If informed promptly, there's a chance to get your money back.
  • If you gave away your personal information: You should change your passwords and enable two-factor authentication in all online services that you use. Visit Federal Trade Commission to report identity theft and get personalized recovery steps.
  • If you let scammers connect to your device: You should scan your computer with reputable anti-malware (we recommend Combo Cleaner Antivirus for Windows) - cyber criminals could have planted trojans, keyloggers, and other malware, don't use your computer until removing possible threats.
  • Help other Internet users: report Internet scams to Federal Trade Commission.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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