"Proof Of Payment email scam" removal guide
What is the "Proof Of Payment" scam email?
"Proof Of Payment email scam" refers to a spam campaign - a mass-scale operation during which deceptive emails are sent by the thousand. The letters distributed through this campaign - claim to contain a payment-related document attached to them. The fake attachment redirects to a phishing website, which is presented as an email account sign-in page. The site is designed to record log-in credentials (i.e., passwords) entered into it, thereby allowing the scammers access to the vulnerable information and the associated mail account.
The "Proof Of Payment" scam emails (subject/title "Fwd: 0970331_receipt-MT103"; may vary) contain a brief message. It claims that the "Sales team manager" is currently unavailable; hence, proof of payment has been sent to the recipient. The letters do not have a file attached to them - they contain an image of a PDF document. When this image is clicked on, recipients are redirected to a website. As mentioned in the introduction, the site promoted by these emails is a phishing website. It is disguised as an email account log-in page. Any passwords entered into this site will be unintentionally revealed to the scammers behind the spam campaign. Therefore, by attempting to sign-in through the webpage - recipients will have their mail account stolen.
Emails are of particular interest to scammers as they are typically connected to other accounts, platforms, services, etc. Hence, through a hijacked mail - access may be gained to associated accounts. To elaborate on how they can be abused, then communication platforms (e.g., emails, social networking/media, messengers, etc.) can be used to assume the genuine owner's identity and ask their friends/contacts for loans. Alternatively, through these accounts, scammers can proliferate malware - by sharing infectious files/links. Finance-related platforms and services (e.g., banking, online money transferring, digital wallet, e-commerce, and similar accounts) can be used to make fraudulent transactions and/or online purchases. To summarize, by trusting the "Proof Of Payment" scam letters, users can lose their email accounts and experience severe privacy issues, financial losses, and identity theft. If attempts to sign-in through the phishing website have already been made - it is strongly advised to change the passwords of the compromised email and the accounts connected to it. Additionally, it is recommended to contact the official support of all potentially exposed platforms.
|Name||Proof Of Payment Email Scam|
|Threat Type||Phishing, Scam, Social Engineering, Fraud|
|Fake Claim||Scam emails claim to contain proof of payment documents attached to them.|
|Detection Names (likeable-quintessential-mice.glitch[.]me)||CyRadar (Malicious), ESET (Phishing), Fortinet (Phishing), Full List Of Detections (VirusTotal)|
|Serving IP Address (likeable-quintessential-mice.glitch[.]me)||184.108.40.206|
|Symptoms||Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer.|
|Distribution methods||Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.|
|Damage||Loss of sensitive private information, monetary loss, identity theft.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
"Password is about to expire today", "Mail Quota", and "clustered e-mails pending" are a couple examples of spam campaigns similar to "Proof Of Payment email scam". These large-scale operations are used for phishing, various other scams, and even malware (e.g., trojan, ransomware, etc.) proliferation. The emails are usually presented as "important", "urgent", "priority", and so on. They may be disguised as mail from legitimate authorities, institutions, organizations, companies, service providers, and other entities. The sole purpose of deceptive/scam letters is to generate profit for the scammers/ cyber criminals behind them. Due to how widespread spam mail is, it is advised to exercise caution with incoming emails.
How do spam campaigns infect computers?
How to avoid installation of malware?
To avoid infecting the device via spam mail, it is advised against opening suspect and irrelevant emails - especially any attachments or links present in them. It is recommended to use Microsoft Office versions released after 2010. Aside from spam campaigns, malware is also proliferated through untrustworthy download sources (e.g., unofficial and free file-hosting sites, Peer-to-Peer sharing networks, etc.), illegal activation ("cracking") tools, and fake updates. Therefore, it is important to only use official and verified download channels. Additionally, all programs must be activated and updated with tools/functions provided by legitimate developers. To ensure device and user safety, it is paramount to have a dependable anti-virus/anti-spyware suite installed and kept up-to-date. This software has to be used to run regular system scans and remove detected threats and issues. If you've already opened malicious attachments, we recommend running a scan with Malwarebytes for Windows to automatically eliminate infiltrated malware.
Text presented in the "Proof Of Payment" scam email letter:
Subject: Fwd: 0970331_receipt-MT103
Our Sales team manager is out of office, please find below the proof of payment for your ref.
Office: 020 8894 4540
Mobile: 07834 772655
Screenshot of the phishing website promoted by the "Proof Of Payment" spam campaign:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is "Proof Of Payment email scam"?
- STEP 1. Manual removal of possible malware infections.
- STEP 2. Check if your computer is clean.
How to remove malware manually?
Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Malwarebytes for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:
If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:
Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:
Restart your computer into Safe Mode:
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Extract the downloaded archive and run the Autoruns.exe file.
In the Autoruns application, click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.
Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.
You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".
After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.
Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.
To be sure your computer is free of malware infections, we recommend scanning it with Malwarebytes for Windows.