Avoid getting scammed by fake "Posteitaliane" emails

Also Known As: possible malware infections
Distribution: Low
Damage level: Medium

"Posteitaliane email scam" removal guide

What is the fake "Posteitaliane" email?

"Posteitaliane email scam" refers to a spam campaign - a large-scale operation during which thousands of deceptive emails are sent. Much as the name suggests, these fake "Posteitaliane" letters are disguised as notifications from the Italian Post ("Poste italiane"). The emails claim that recipients have a package waiting for them, and request that they pay the shipping fee. The aim of "Posteitaliane" scam letters is to promote a phishing website that targets financial information.

Posteitaliane email spam campaign

According to a rough translation, the fraudulent "Posteitaliane" emails (subject/title "Il tuo pacco è arrivato! | Poste.it"; may vary) state that recipients' package has arrived. It will be delivered as soon as the shipping payment is made. This bogus fee must be paid within 48 hours. The scam letters contain a link, which supposedly leads to the payment webpage. It must be emphasized that the fake emails are in no way associated with the genuine Italian Post, and none of the information provided by these letters is true. The promoted phishing site appears legitimate and requests users to pay a relatively small fee of 1,79 EUR. By continuing to the page and following its instructions - this sum may be transferred from the bank account to the scammers, but it might be significantly larger as well. Most importantly, phishing websites operate by recording the information entered into them. This webpage requests users to provide their credit card details. Scammers can then use this sensitive data to make fraudulent transactions and/or online purchases. Therefore, by trusting the "Posteitaliane" scam emails, users can experience financial losses, severe privacy issues, and even identity theft. Should attempts to make a payment through the phishing website have already been made, to prevent unauthorized use of the credit card - it is strongly advised to immediately contact the bank's official support.

Threat Summary:
Name Posteitaliane Email Scam
Threat Type Phishing, Scam, Social Engineering, Fraud
Fake Claim Emails claim recipients need to pay a shipping fee to receive their package.
Disguise Scam emails are disguised as notifications from Poste italiane (Italian Post).
Related Domains posteitaliane2secure[.]com
Detection Names (posteitaliane2secure[.]com) BitDefender (Malware), ESTsecurity-Threat Inside (Phishing), Fortinet (Phishing), Kaspersky (Phishing), Sophos (Malicious), Full List Of Detections (VirusTotal)
Serving IP Address (posteitaliane2secure[.]com)
Symptoms Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer.
Distribution methods Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.
Damage Loss of sensitive private information, monetary loss, identity theft.
Malware Removal (Windows)

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"Nexi email scam", "LinkedIn email scam", "Account Service email scam", and "EMS email scam" are a few examples of phishing spam campaigns. Deceptive emails of this kind can target a wide variety of information, e.g., credit card numbers, bank account details, names, surnames, addresses, emails, telephone numbers, log-in credentials (i.e., usernames and passwords) of various accounts and platforms, etc. These campaigns are also used to facilitate different types of scam, and to proliferate malware (e.g., trojans, ransomware, cryptocurrency miners, etc.). Due to how widespread spam mail is, it is highly recommended to exercise caution with incoming emails.

How do spam campaigns infect computers?

Systems are infected via virulent files distributed through spam campaigns. The files can be attached to the emails, and/or the letters can contain download links of malicious content. Infectious files can be in various formats, e.g., Microsoft Office and PDF documents, archives (RAR, ZIP, etc.), executables (.exe, .run, etc.), JavaScript, and so forth. When the files are executed, run, or otherwise opened - the infection chain (i.e., malware download/installation) is initiated. For example, Microsoft Office documents cause infections by executing malicious macro commands. This process begins the moment a document is opened - in Microsoft Office versions released before 2010. Versions released after - have "Protected View" mode, which prevents automatic execution of macros. Instead, users are asked to enable editing/content (i.e., macro commands) and alerted of the potential risks.

How to avoid installation of malware?

To avoid infecting the system via spam mail, it is advised against opening dubious and irrelevant emails - especially any attachments or links found in them. It is recommended to use Microsoft Office versions released after 2010. Aside from spam campaigns, malware is also spread through untrustworthy download channels (e.g., unofficial and free file-hosting websites, Peer-to-Peer sharing networks, and other third-party downloaders), illegal activation ("cracking") tools, and fake updates. Therefore, it is important to use only official and verified download channels. Furthermore, all programs must be activated and updated with tools/functions provided by legitimate developers. To ensure device integrity and user safety, it is crucial to have a dependable anti-virus/anti-spyware suite installed and updated. This software has to be used to perform regular system scans and remove detected threats and issues. If you've already opened malicious attachments, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.

Text presented in the "Posteitaliane" scam email letter:

Subject: Il tuo pacco è arrivato! | Poste.it




Gentile cliente,


Il tuo pacco è arrivato e ti verrà consegnato una volta pagato il pagamento della spedizione richiesto! conferma il pagamento entro le prossime 48 ore per convalidare il tuo pacco!


Fare clic sul collegamento per visitare la pagina di pagamento.




Cordiali saluti,


Poste italiane


© Poste Italiane 2021 - Partita iva: 01114601006

Screenshot of the phishing website promoted by "Posteitaliane" spam campaign;

Initial page:

Posteitaliane email scam promoted phishing website (page 1)

Second page:

Posteitaliane email scam promoted phishing website (page 2)

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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How to remove malware manually?

Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Combo Cleaner Antivirus for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:

malicious process running on user's computer sample

If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:

manual malware removal step 1Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:

screenshot of autoruns application

manual malware removal step 2Restart your computer into Safe Mode:

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

manual malware removal step 3Extract the downloaded archive and run the Autoruns.exe file.

extract autoruns.zip and run autoruns.exe

manual malware removal step 4In the Autoruns application, click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.

Click 'Options' at the top and uncheck 'Hide Empty Locations' and 'Hide Windows Entries' options

manual malware removal step 5Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.

You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".

locate the malware file you want to remove

After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.

searching for malware file on your computer

Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.

To be sure your computer is free of malware infections, we recommend scanning it with Combo Cleaner Antivirus for Windows.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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