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Do not trust the Secure your email scam

Also Known As: possible malware infections
Distribution: Moderate
Damage level: Medium

Secure your email scam removal guide

What is Secure your email scam?

Typically, cybercriminals behind phishing emails pretend to be legitimate companies, organizations, or other entities. Their main goal is to trick unsuspecting recipients into providing sensitive information, for example, credit card details, social security numbers, usernames, and passwords (or other login credentials). It is common that phishing emails contain a website link designed to open a page where visitors are asked to enter personal information. In one way or another, it is strongly recommended to ignore emails of this type and not to click on links in them.

Secure your email scam email spam campaign

This email is disguised as a letter regarding email security (email encryption). It claims that the email account is not secured (messages in it are not end-to-end encrypted), and anyone outside a network can read all messages stored in it. This phishing email encourages recipients to secure their email via the provided website ("SECURE EMAIL" button). That website is a fake sign-in page asking to provide email account login credentials (email address and password). It is important to know that cybercriminals may use stolen email accounts to send spam or malspam (emails with malicious attachments or links), trick other users into making money transactions, check messages for other sensitive information. Also, they may sell stolen email accounts to third parties (other cybercriminals) on the darkweb or try to use obtained login credentials to log into other accounts and steal them as well (this works when victims use the same login credentials for multiple accounts). By having access to other accounts and depending on the type of those accounts, cybercriminals may misuse them to make fraudulent purchases, transactions, steal identities, and for other malicious purposes. Users who believe that they may have fallen for a phishing scam like this one are strongly advised to change their passwords as soon as possible.

Threat Summary:
Name Secure Your Email Scam
Threat Type Phishing, Scam, Social Engineering, Fraud
Fake Claim Messages in email are not encrypted (can be accessed by third parties)
Disguise A letter from email service provided
Symptoms Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer.
Distribution methods Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.
Damage Loss of sensitive private information, monetary loss, identity theft.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
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More examples of phishing emails are "Posteitaliane Email Scam", "Account Service Email Scam", and "AlWasail Industrial Company Email Scam". It is common that emails of this type urge recipients to take immediate action, for example, to change their password within a specified period of time. Otherwise, their account will be blocked. It is important to mention that email can be used as a channel to deliver malware. A couple of examples of malspam campaigns used to trick users into infecting their computers with malicious software are "SALAMA Email Virus" and "Romanian Post Email Virus".

How do spam campaigns infect computers?

As a rule, emails that cybercriminals use to deliver malware are disguised as important, official letters from a legitimate entity and contain a link designed to open a download page for a malicious file or a malicious attachment. The main purpose of such emails is to trick recipients into downloading and opening a file designed to start the installation of malicious software. In most cases, emails of this type are used to trick recipients into opening a malicious JavaScript file, Microsoft Office document, PDF document, executable file (e.g., .exe file), or archive file (like ZIP, RAR). It is noteworthy that malicious documents opened with Microsoft Office 2010 or newer do not infect computers unless users enable content/editing (macros commands) - the aforementioned MS Office versions have the "Protected View" mode. Although, malicious documents opened with older MS Office versions infect computers without asking to enable macros commands.

How to avoid installation of malware?

It is strongly advisable not to click on links or open attachments in irrelevant emails received from unknown senders. As a rule, emails of this kind are disguised as urgent letters from legitimate companies and used to deliver malware via included links or attached files. Also, it is recommended not to open files downloaded from unofficial pages, third-party downloaders, Peer-to-Peer networks like torrent clients, eMule, and other channels. They (and programs) should be downloaded from official pages and via direct download links. Furthermore, it is important to update and activate installed software properly. More precisely, that has to be achieved using implemented functions or tools from the official developers. Third-party, unofficial activation and updating tools often are used by cybercriminals as tools to trick users into installing malicious software on their computers Moreover, it is illegal to use third-party tools to activate licensed software (or use pirated/'cracked') software. Additionally, it is advisable to regularly scan the operating system for threats with reputable antivirus or anti-spyware suite and keep that software up to date. If you've already opened malicious attachments, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.

Text presented in the Secure your email scam email letter:

Subject: Secure your email

Hello ********,

We noticed you haven't secured your email; ******** with our SSL encryption.
Your messages are not end-to-end encrypted, hence anyone outside this network can read your messages. We value your privacy and want to make sure you're secure online.
Please click the below button to secure your email.

Thank you, This is an auto generated message meant for ********

Update your  email preferences  to choose the types of emails you receive.

Unsubscribe from all future emails

Screenshot of the website used to steal email account login credentials:

secure your email scam phishing website

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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How to remove malware manually?

Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Combo Cleaner Antivirus for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:

malicious process running on user's computer sample

If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:

manual malware removal step 1Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:

screenshot of autoruns application

manual malware removal step 2Restart your computer into Safe Mode:

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

 

manual malware removal step 3Extract the downloaded archive and run the Autoruns.exe file.

extract autoruns.zip and run autoruns.exe

manual malware removal step 4In the Autoruns application, click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.

Click 'Options' at the top and uncheck 'Hide Empty Locations' and 'Hide Windows Entries' options

manual malware removal step 5Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.

You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".

locate the malware file you want to remove

After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.

searching for malware file on your computer

Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.

To be sure your computer is free of malware infections, we recommend scanning it with Combo Cleaner Antivirus for Windows.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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