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Do not trust the "Seojoong Logistics DMCC" scam emails

Also Known As: Formbook virus
Type: Trojan
Distribution: Low
Damage level: Severe

"Seojoong Logistics DMCC email virus" removal guide

What is the "Seojoong Logistics DMCC" scam email?

"Seojoong Logistics DMCC email virus" refers to a malware-proliferating spam campaign. This term defines a large-scale operation during which deceptive emails are sent by the thousand. The letters distributed through this campaign - request recipients to confirm their delivery order and review the bill of lading (B/L). However, instead of containing the stated document, the file attached to the scam emails contains FormBook malware. This malicious program is designed to extract vulnerable information from infected systems and perform specific commands on them.

Seojoong Logistics DMCC malware-spreading email spam campaign

The "Seojoong Logistics DMCC" scam emails (subject/title "slot Charges"; may vary) request recipients to confirm their arrangements for an empty terminal depot. Additionally, they are asked to provide their delivery order confirmation and review the attached B/L (bill of lading) copy. When the attachment is opened, the virulent file triggers download/installation of FormBook malicious program.

FormBook has many heinous functionalities. Its primary feature is data extraction from the infected system and installed applications. Information of interest includes (but is not limited to): browsing activity, clipboard data (i.e., copy and paste buffer), stored log-in credentials (e.g., IDs, email addresses, usernames, passwords), and financial data (e.g., banking account details and credit card numbers). Furthermore, this malware has keylogging abilities (i.e., key-stroke recording) and it can take screenshots. FormBook can also cause chain infections. In other words, it can download/install additional malware (e.g., trojans, ransomware, cryptocurrency miners, etc.). To summarize, by trusting the "Seojoong Logistics DMCC" scam letters, users can experience multiple system infections, severe privacy issues, financial losses, and even identity theft. Therefore, it is suspected or known that FormBook (or other malware) has already infected the system - it is strongly advised to use an anti-virus to remove it immediately.

Threat Summary:
Name Formbook virus
Threat Type Trojan, password-stealing virus, banking malware, spyware.
Hoax Scan emails request users to review delivery-related documents and provide confirmation.
Attachment(s) slot Charges.pdf.z containing slot Charges.exe (filenames may vary)
Detection Names Avast (Win32:RATX-gen [Trj]), BitDefender ( Trojan.GenericKD.46280274), ESET-NOD32 (Win32/Formbook.AA), Kaspersky (UDS:DangerousObject.Multi.Generic), Microsoft (Trojan:Win32/Spynoon.VAM!MTB), Full List Of Detections (VirusTotal)
Symptoms Trojans are designed to stealthily infiltrate the victim's computer and remain silent, and thus no particular symptoms are clearly visible on an infected machine.
Payload FormBook
Distribution methods Infected email attachments, malicious online advertisements, social engineering, software 'cracks'.
Damage Stolen passwords and banking information, identity theft, the victim's computer added to a botnet.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
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"Alibaba Email Virus", "Vecchia Brianza Chocolab", "Palladium Email Virus", "Spring Marine Management S.A.", and "I Have Obtained Document You Mailed Me" are some examples of malware-spreading spam campaigns. The emails distributed through these operations - are usually presented as "official", "urgent", "important", and similar. However, spam campaigns are not used to proliferate malicious programs exclusively. They are also employed to facilitate phishing and other scams. Due to how widespread spam mail is, it is highly recommended to exercise caution with incoming emails.

How did "Seojoong Logistics DMCC email virus" infect my computer?

Spam campaigns distribute malware through malicious files attached to or linked inside the scam emails. These files can be in various formats, e.g., archives (ZIP, RAR, etc.), executables (.exe, .run, etc.), Microsoft Office and PDF documents, JavaScript, and so on. When virulent files are executed, run, or otherwise opened - the infection process (i.e., malware download/installation) is initiated. For example, Microsoft Office documents infect systems by executing malicious macro commands. This process begins the moment a document is opened - in Microsoft Office versions released before 2010. Later versions have "Protected View" mode that prevents automatic execution of macros. Instead, users are asked to enable editing/content (i.e., macro commands) and warned about the potential risks.

How to avoid installation of malware?

Suspicious and irrelevant emails must not be opened - especially any attachments or links present in them. It is recommended to use Microsoft Office versions released after 2010. Aside from spam campaigns, malware is also proliferated via dubious download channels (e.g., unofficial and free file-hosting websites, Peer-to-Peer sharing networks, and other third-party downloaders), illegal activation ("cracking") tools, and fake updaters. Therefore, it is advised to download only from official and verified sources. Additionally, all programs must be activated and updated with tools/functions provided by legitimate developers. To ensure device and user safety, it is crucial to have a reputable anti-virus/anti-spyware suite installed and updated. Furthermore, this software has to be used to run regular system scans and remove detected threats and issues. If you've already opened "Seojoong Logistics DMCC email virus" attachment, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.

Text presented in the "Seojoong Logistics DMCC" scam email letter:

Subject: slot Charges


Dear All

 

Please confirm if you have any arrangement of an empty terminal depot where the empty can be returned or you want us to use our facility.

 

Please confirm urgently yesterday we have issued the Delivery order and attached you will find a scan copy of the bl duly stamped.

 

Your quick response to the above will be highly appreciated.

 

Warm Regards
Jake Kim

 

Seojoong Logistics DMCC
 / Jake Kim (BRANCH MANAGER) PO Box. 487300, Fortune Tower, Unit No; 608, Cluster C, Jumeirah Lake Towers Dubai UAE
 Tel: + 971-4-427-5093 | Fax: + 971-4-451-7462 | Mob: + 971-56-938-0707
 Email: jake@sjl.co.kr Skype:  harangee@hotmail.com web: www.sjl.co.kr
 Youtube:  hxxps://www.youtube.com/watch? v = ********

Screenshot of VirusTotal detections of the malicious attachment distributed via "Seojoong Logistics DMCC" spam campaign ("slot Charges.exe" filename):

Seojoong Logistics DMCC email virus attachment detections (slot Charges.exe)

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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How to remove malware manually?

Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Combo Cleaner Antivirus for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:

malicious process running on user's computer sample

If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:

manual malware removal step 1Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:

screenshot of autoruns application

manual malware removal step 2Restart your computer into Safe Mode:

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

manual malware removal step 3Extract the downloaded archive and run the Autoruns.exe file.

extract autoruns.zip and run autoruns.exe

manual malware removal step 4In the Autoruns application, click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.

Click 'Options' at the top and uncheck 'Hide Empty Locations' and 'Hide Windows Entries' options

manual malware removal step 5Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.

You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".

locate the malware file you want to remove

After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.

searching for malware file on your computer

Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.

To be sure your computer is free of malware infections, we recommend scanning it with Combo Cleaner Antivirus for Windows.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Formbook virus QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Formbook virus on your mobile device.
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