Ignore the Emails Rejected On Admin Server scam
Written by Tomas Meskauskas on (updated)
What is Emails Rejected On Admin Server scam?
It is common that scammers use email to trick recipients into giving them their personal information (for example, credit card details, passwords, emails and other login credentials, social security numbers), or transferring money. In order to give their emails legitimacy, they pretend to be legitimate companies, organizations.
Quite often, scammers attempt to trick recipients into opening provided website links and providing sensitive information on the opened websites.
Scammers behind this email scam claim that the webmail server cannot receive messages (emails) due to IMAP/POP3 configuration errors. They encourage recipients to resolve the configuration errors automatically or download pending emails manually using the website links.
Additionally, scammers claim that pending emails will be automatically removed from the server within few hours so that recipients would click the provided links without thinking twice about it. Both of the links in this email scam open a deceptive website asking to provide email account login credentials such as email address and password, which means that scammers behind this scam seek to steal information that can be used to access email accounts.
Usually, scammers use stolen accounts to send spam, malspam (emails with malicious links or attachments), email scams. They also check stolen accounts for sensitive emails that may contain personal information that could be monetized in other ways.
It is common that scammers try to access other accounts using the obtained login credentials as well. They do it knowing that there are many people who use the same login credentials for multiple accounts.
It is worthwhile to mention that obtained credentials can be sold on the darkweb, through hacker forums, etc.
|Name||Emails Rejected On Admin Server Scam|
|Threat Type||Phishing, Scam, Social Engineering, Fraud|
|Fake Claim||Emails cannot be received due to IMAP/POP3 configuration errors|
|Detection Names (societyrevolution[.]ro)||CRDF (Malicious), Fortinet (Phishing), Full List Of Detections (VirusTotal)|
|Disguise||Letter from email service provider|
|Symptoms||Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer.|
|Distribution methods||Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.|
|Damage||Loss of sensitive private information, monetary loss, identity theft.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
As mentioned in the introduction paragraph, it is common for the email to be used as a channel to extract personal information. A couple of examples of similar email scams are "New App(s) Have Access To Your Microsoft Account Email Scam", "Nextiva Email Scam", and "Account Missing Or Incomplete Email Scam".
What most of these email scams have in common is that they are used to trick recipients into providing sensitive information on a provided website. It is important to mention that emails can be used as a channel to deliver malicious software as well.
Some examples of emails used to trick recipients into infecting their computers with malware are "Air Sea Land" and "Contract Agreement Email Virus".
How do spam campaigns infect computers?
Typically, emails that cybercriminals send to trick recipients into infecting their computers contain malicious attachments or website links. In both cases, cybercriminals attempt to trick recipients into downloading and opening malicious files.
Although, older MS Office versions do not have the "Protected View" mode that prevents malicious documents from installing malware (they install malicious software without asking to enable macros commands to view their contents).
How to avoid installation of malware?
Installed programs have to be updated and activated using functions, tools that their official developers have created. They should never be updated or activated using third-party, unofficial tools.
It is common that those tools are malicious/used to distribute malware. Also, it is not legal to activate licensed software with unofficial ('cracking') tools. Files or links in irrelevant emails receive from unknown, suspicious senders should not be opened. Quite often, links and files in emails are used by cybercriminals to trick recipients into installing malware on their computers. In order to give their emails legitimacy, cybercriminals disguise their emails as official, important letters.
Programs (and files) should be downloaded from official, trustworthy pages. It is common that other sources, channels are used to distribute malicious files, programs. A couple examples of unreliable sources are unofficial pages, third-party downloaders, Peer-to-Peer networks, free file hosting sites. It is important to mention that third-party installers can be malicious too.
Additionally, it is recommended to run virus scans regularly and run them with a reputable antivirus or anti-spyware software. If you've already opened malicious attachments, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.
Appearance of the Emails Rejected On Admin Server email scam (GIF):
Text presented in the Emails Rejected On Admin Server email letter:
Subject: IMPORTANT NOTIFICATION: 6 Emails Rejected On Your E-mail Admin Server
6 Emails Rejected On Admin Server
Webmail server is unable to retrieve emails due to errors in your IMAP/POP3 configurations.
Click here to resolve the configuration errors automatically.
Click here to download pending emails manually.
Pending emails are automatically removed from the server after few hours.
Please do not reply to this message. Mail sent to this address cannot be answered.
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is Emails Rejected On Admin Server spam?
- Types of malicious emails.
- How to spot a malicious email?
- What to do if you fell for an email scam?
Types of malicious emails:
Most commonly, cybercriminals use deceptive emails to trick Internet users into giving away their sensitive private information, for example, login information for various online services, email accounts, or online banking information.
Such attacks are called phishing. In a phishing attack, cybercriminals usually send an email message with some popular service logo (for example, Microsoft, DHL, Amazon, Netflix), create urgency (wrong shipping address, expired password, etc.), and place a link which they hope their potential victims will click on.
After clicking the link presented in such email message, victims are redirected to a fake website that looks identical or extremely similar to the original one. Victims are then asked to enter their password, credit card details, or some other information that gets stolen by cybercriminals.
Emails with Malicious Attachments
Another popular attack vector is email spam with malicious attachments that infect users' computers with malware. Malicious attachments usually carry trojans that are capable of stealing passwords, banking information, and other sensitive information.
In such attacks, cybercriminals' main goal is to trick their potential victims into opening an infected email attachment. To achieve this goal, email messages usually talk about recently received invoices, faxes, or voice messages.
If a potential victim falls for the lure and opens the attachment, their computers get infected, and cybercriminals can collect a lot of sensitive information.
While it's a more complicated method to steal personal information (spam filters and antivirus programs usually detect such attempts), if successful, cybercriminals can get a much wider array of data and can collect information for a long period of time.
This is a type of phishing. In this case, users receive an email claiming that a cybercriminal could access the webcam of the potential victim and has a video recording of one's masturbation.
To get rid of the video, victims are asked to pay a ransom (usually using Bitcoin or another cryptocurrency). Nevertheless, all of these claims are false - users who receive such emails should ignore and delete them.
How to spot a malicious email?
While cyber criminals try to make their lure emails look trustworthy, here are some things that you should look for when trying to spot a phishing email:
- Check the sender's ("from") email address: Hover your mouse over the "from" address and check if it's legitimate. For example, if you received an email from Microsoft, be sure to check if the email address is @microsoft.com and not something suspicious like @m1crosoft.com, @microsfot.com, @account-security-noreply.com, etc.
- Check for generic greetings: If the greeting in the email is "Dear user", "Dear @youremail.com", "Dear valued customer", this should raise suspiciousness. Most commonly, companies call you by your name. Lack of this information could signal a phishing attempt.
- Check the links in the email: Hover your mouse over the link presented in the email, if the link that appears seems suspicious, don't click it. For example, if you received an email from Microsoft and the link in the email shows that it will go to firebasestorage.googleapis.com/v0... you shouldn't trust it. It's best not to click any links in the emails but to visit the company website that sent you the email in the first place.
- Don't blindly trust email attachments: Most commonly, legitimate companies will ask you to log in to their website and to view any documents there; if you received an email with an attachment, it's a good idea to scan it with an antivirus application. Infected email attachments are a common attack vector used by cybercriminals.
To minimise the risk of opening phishing and malicious emails we recommend using Combo Cleaner Antivirus for Windows.
Example of a spam email:
What to do if you fell for an email scam?
- If you clicked on a link in a phishing email and entered your password - be sure to change your password as soon as possible. Usually, cybercriminals collect stolen credentials and then sell them to other groups that use them for malicious purposes. If you change your password in a timely manner, there's a chance that criminals won't have enough time to do any damage.
- If you entered your credit card information - contact your bank as soon as possible and explain the situation. There's a good chance that you will need to cancel your compromised credit card and get a new one.
- If you see any signs of identity theft - you should immediately contact the Federal Trade Commission. This institution will collect information about your situation and create a personal recovery plan.
- If you opened a malicious attachment - your computer is probably infected, you should scan it with a reputable antivirus application. For this purpose, we recommend using Combo Cleaner Antivirus for Windows.
- Help other Internet users - report phishing emails to Anti-Phishing Working Group, FBI’s Internet Crime Complaint Center, National Fraud Information Center and U.S. Department of Justice.
▼ Show Discussion