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How to remove apps downloaded via pages like dency.site?

Also Known As: dency.site pop-up scam
Type: Mac Virus
Damage level: Medium

What is dency[.]site?

Dency[.]site is a deceptive website designed to trick visitors into downloading and installing some potentially unwanted application (PUA). As a rule, websites like dency[.]site use scare tactics to deceive visitors into installing software - they display fake virus or error alerts, system notifications, or other deceptive messages.

It is strongly recommended to avoid visiting pages like dency[.]site. It is worth mentioning that such pages get opened through untrustworthy advertisements, websites, or by installed potentially unwanted applications (users do not visit them intentionally).

dency[.]site scam

Dency[.]site shows a fake Apple security notification claiming that that iPhone's connection has been hacked and someone is monitoring visitors. This page also encourages visitors not to close it and solve the problem within two minutes otherwise hackers will reveal their identities and send their browsing history (and photos taken with front camera) to all people in their contact list.

The main purpose of this deceptive website is to trick visitors into tapping the "Protect your connection" button and installing the downloaded application. It is important to mention that websites like dency[.]site can be used to advertise adware, browser hijackers and other unwanted, or even malicious applications.

Therefore, it is strongly recommended not to download anything from websites like dency[.]site and avoid visiting them. As mentioned in the previous paragraph, it is common for pages like dency[.]site to be opened by PUAs that users have installed on their browsers or operating systems.

It is highly advisable not to have apps of this kind installed as well. It is worth mentioning that PUAs generate revenue for their developers by displaying banners, pop-up ads, surveys, coupons, or other advertisements.

It is common that those ads are used to promote questionable websites, applications. Although, they open those pages (or cause unwanted downloads, installations) only if users click them.

Ads of this kind can cause downloads or installations when they are designed to execute certain scripts. Furthermore, PUAs can be designed to gather browsing-related data.

It is common that they target IP addresses, entered search queries, visited websites, geolocations, etc. Although, sometimes apps of this kind can read personal information.

For example, passwords, credit card details, and other information that could be used to steal online accounts, identities, make unauthorized purchases, transactions. For these reasons, it is strongly recommended not to have any PUAs installed on computers or browsers.

Threat Summary:
Name dency.site pop-up scam
Threat Type Phishing, Scam, Mac malware, Mac virus
Fake Claim iPhone's connection has been hacked
Serving IP Address 104.21.40.65
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

In conclusion, websites like dency[.]site are designed to look like official and warn visitors about detected errors, viruses or other problems. Most of them encourage visitors to solve those "issues" using the offered application as soon as possible.

There are many pages like dency[.]site, for example, ustrack[.]online, jagmocutiong[.]com, and security-protect[.]org. It is important to remember that websites of this type can be used to trick visitors into downloading and installing malicious files/applications.

How did potentially unwanted applications install on my computer?

In some cases, potentially unwanted apps are distributed using deceptive advertisements - via ads designed to cause unwanted downloads or installations by executing certain scripts. Users download or install PUAs by clicking those ads.

In other cases, PUAs are distributed by using a "bundling" method - by including potentially unwanted apps in downloaders and installers for other programs as extra/additional offers. Typically, unwanted offers can be declined before finishing downloads, installations.

It can be done via "Custom", "Advanced," and other settings, or by unticking checkboxes that certain downloaders, installers. However, not all users do that, and by not doing so, they allow for included potentially unwanted apps to be downloaded or installed alongside desired programs.

How to avoid installation of potentially unwanted applications?

It is not safe to download programs, files from unofficial websites through Peer-to-Peer networks (like torrent clients, eMule), third-party downloaders, etc., or install them using third-party installers. Files, programs downloaded via the aforementioned sources, channels can be malicious.

Therefore, they should be downloaded from official pages and via direct links. Also, it is advisable to check downloaders and installers for "Custom", "Advanced", or other settings, or checkboxes.

It is common for those downloaders, installers to contain offers to download or install potentially unwanted apps. As mentioned in the previous paragraph, certain advertisements can cause unwanted downloads, installations too.

Usually, ads of this type appear on untrustworthy pages. Therefore, they should not be clicked. All unwanted extensions, plug-ins, or add-ons installed on a browser and apps of this kind installed on the operating system should be removed.

If your device is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Text in the fake system notification:

(17) System notifications
Read important notices about your iOS device.
OK

Screenshot of the background page:

dency.site pop-up scam background page

Text in this page:

Apple security
Hackers are watching you!

Your Apple iPhone connection has been hacked and someone is watching on you! Please do not close this page. If you don't fix this in two minutes, the hacker will reveal your identity and send your browsing history and front-facing camera photos to everyone in your contacts!
minute seconds
Recovery method:
Step 1: Click the "Connection Protection" button below.
Step 2: You will be redirected to the App Store.
Step 3: Install and run the recommended protection app to recover your Apple iPhone.
Protect your connection

To enable pop-up blocking, fraudulent website warnings, and remove web browsing data in mobile Apple devices, follow these steps:

First, go to "Settings", and then scroll down to find and tap "Safari".

remove pop-ups and clear cache step 1

Check if the "Block Pop-ups" and "Fraudulent Website Warning" toggles are enabled. If not, enable them immediately. Then, scroll down and tap "Advanced".

disable pop-ups and clear cache step 2

Tap "Website Data" and then "Remove All Website Data".

disable pop-ups and clear cache step 3

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove dency.site pop-up scam related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

dency.site pop-up scam removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove dency.site pop-up scam related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove dency.site pop-up scam related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove dency.site pop-up scam related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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