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How to remove Underline browser hijacker and the redirects it causes?

Also Known As: bbbn.xyz redirect
Damage level: Medium

What is Underline?

Underline is a browser hijacker promoting the bbbn.xyz fake search engine. It causes redirects to this web searcher via modifications to browser settings. Additionally, bbbn.xyz spies on browsing activity. Since most users download/install browser hijackers inadvertently, they are also classified as PUAs (Potentially Unwanted Applications).

Underline browser hijacker asking for data-related permissions

Underline browser hijacker in detail

Browser hijackers assign fraudulent web searcher addresses as browsers' homepage, default search engine, and new tab/window URLs. Underline modifies browsers in this fashion as well. Hence, with it installed: every search query typed into the URL bar and new browser tab/window opened - redirect to bbbn.xyz.

Fake search engines typically cannot provide search results, so they redirect to (or cause redirection chains ending with) Yahoo, Bing, Google, and other genuine ones. This also applies to bbbn.xyz; it has redirected both to Yahoo (search.yahoo.com) and websearches.club (possibly others). Websearches.club is an illegitimate web searcher, although it can generate search results that are inaccurate and may endorse unreliable/malicious content.

Browser hijackers employ persistence-ensuring techniques, which prevent users from recovering their browsers. This software can restrict/deny access to the browser settings and/or undo any permitted changes made. Hence, restoring a browser is impossible without removing the browser hijackers.

Browser hijackers usually have data tracking abilities, and Underline is not an exception to this. Targeted information includes: URLs visited, pages viewed, search queries typed, IP addresses/ geolocations, personally identifiable details, and so forth. Browser hijacker developers monetize this data by sharing it with and/or selling it to third-parties.

To summarize, the presence of data-tracking software on devices can lead to serious privacy issues, financial losses, and even identity theft. Therefore, it is crucial to eliminate all suspicious applications and browser extensions/plug-ins without delay.

Threat Summary:
Name Underline
Threat Type Browser Hijacker, Redirect, Search Hijacker, Toolbar, Unwanted New Tab
Browser Extension(s) Underline
Promoted URL bbbn.xyz
Detection Names (bbbn.xyz) alphaMountain.ai (Suspicious), Full List Of Detections (VirusTotal)
Affected Browser Settings Homepage, new tab URL, default search engine
Symptoms Manipulated Internet browser settings (homepage, default Internet search engine, new tab settings). Users are forced to visit the hijacker's website and search the Internet using their search engines.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
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Browser hijackers in general

TogosearchingMyIncognitoSearchSportsSearchDirect, and Movie Stuff are some examples of browser hijackers. They appear harmless and offer "handy" functionalities. However, the features seldom work as promised, and in most cases - they do not work at all.

Nearly all PUAs entice users into download/installation with promises of nonoperational functions. The sole aim of unwanted apps is to generate profit for the developers. PUAs are designed to hijack browsers, cause redirects, run intrusive advertisement campaigns (adware), and collect sensitive information.

How did Underline install on my computer?

Select PUAs (e.g., Underline) have "official" promotional sites from which they can be downloaded. Intrusive advertisements are also used to distribute these applications. Upon being clicked, the adverts can execute scripts to make downloads/installations without user permission.

PUAs can be downloaded/installed together with other software as well. This false marketing technique of packing regular programs with unwanted or malicious additions. Rushed download/installation processes (e.g., ignored terms, skipped steps and sections, etc.) increase the risk of allowing bundled content into the device.

How to avoid installation of potentially unwanted applications?

It is advised to research software before download/installation. Additionally, all downloads must be performed from official and verified sources. Untrustworthy download channels, e.g., unofficial and free file-hosting websites, Peer-to-Peer sharing networks, and other third-party downloaders - often offer hazardous content.

When downloading/installing, it is recommended to read terms, explore available options, use the "Custom/Advanced" settings, and opt-out from additional apps, tools, features, etc. Intrusive advertisements appear legitimate; however, they redirect to various questionable sites (e.g., gambling, pornography, adult-dating, and so forth).

In case of encounters with such ads and/or redirects, the device must be checked and all suspect applications and browser extensions/plug-ins detected - immediately removed from it. If your computer is already infected with Underline, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate this browser hijacker.

Websites promoting the Underline browser hijacker:

Website used to promote Underline browser hijacker 1 Website used to promote Underline browser hijacker 2 Website used to promote Underline browser hijacker 3

Appearance of bbbn.xyz redirecting to the websearches.club fake search engine (GIF):

Underline browser hijacker redirecting to websearches.club (GIF)

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Quick menu:

Underline browser hijacker removal:

Windows 11 users:

Accessing Apps and Features in Windows 11

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

bbbn.xyz browser hijacker uninstall via Control Panel

In the uninstall programs window: look for any recently installed suspicious applications (for example, "Underline"), select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted applications (which cause browser redirects to the bbbn.xyz website), scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.

Underline browser hijacker removal from Internet browsers:

Video showing how to remove browser redirects:

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing bbbn.xyz related Google Chrome extensions

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate "Underline" and other recently-installed suspicious browser add-ons, and remove them.

Change your homepage:

Removing bbbn.xyz from Google Chrome homepage

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, disable "Underline", look for a browser hijacker URL (hxxp://www.bbbn.xyz) below the “Open a specific or set of pages” option. If present click on the three vertical dots icon and select “Remove”.

Change your default search engine:

Removing bbbn.xyz from Google Chrome default search engine

To change your default search engine in Google Chrome: Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list look for "bbbn.xyz", when located click the three vertical dots near this URL and select "Remove from list".

Optional method:

If you continue to have problems with removal of the bbbn.xyz redirect, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plugins from Mozilla Firefox:

Removing bbbn.xyz related Mozilla Firefox extensions

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions" and remove "Underline", as well as all other recently installed browser plug-ins.

Change your homepage:

Removing bbbn.xyz from Mozilla Firefox homepage

To reset your homepage, click the Firefox menu firefox menu icon (at the top right corner of the main window), then select "Options", in the opened window disable "Underline", remove hxxp://bbbn.xyz and enter your preferred domain, which will open each time you start Mozilla Firefox.

Change your default search engine:

Removing bbbn.xyz from Mozilla Firefox default search engine

In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "extensionControlled"
Set both results to "false" by either double-clicking each entry or clicking the Mozilla Firefox switch about:config entry button button.

Optional method:

Computer users who have problems with bbbn.xyz redirect removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

Removing browser hijackers from safari step 1 - accessing preferences

Make sure your Safari browser is active and click Safari menu, then select Preferences...

removing browser hijacker from safari step 2 - removing extensions

In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.

Removing browser hijackers from safari step 3 - changing homepage

In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.

removing browser hijackers from safari step 4 - changing the default Internet search engine

In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing browser hijackers from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.

Change your homepage and new tab settings:

Removing browser hijackers from Microsoft Edge step 2

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".

Change your default Internet search engine:

Removing browser hijackers from Microsoft Edge step 3

To change your default search engine in Microsoft Edge: Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon Microsoft Edge (Chromium) puzzle icon near it and select "Disable".

Optional method:

If you continue to have problems with removal of the bbbn.xyz redirect, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of browser hijackers while downloading free software sampleA browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

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Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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