Avoid getting scammed by emails claiming that your account was reported for spam

Also Known As: Your Email Account Has Been Reported For Spam Abuse spam
Damage level: Medium

What is "Your email account has been reported for spam abuse" email scam?

"Your email account has been reported for spam abuse" is the name of a phishing spam campaign. These scam emails claim that unless recipients verify their email accounts - they will be terminated.

It must be emphasized that these letters are fake, and none of their claims are true. This spam mail aims to steal recipients' email accounts' log-in credentials.

Your email account has been reported for spam abuse email spam campaign

"Your email account has been reported for spam abuse" email scam overview

The fake emails attempt to trick recipients into providing their mail account passwords - by claiming that their emails have been detected being used for spam. Supposedly, the accounts have been suspended, and they will be blocked/deleted unless they are verified. As mentioned in the introduction, these letters are fraudulent and must not be trusted.

Scammers are particularly interested in emails as they are connected to (e.g., used to register) other accounts, platforms, and services. Therefore, through stolen email accounts - control may be gained over content associated with them.

To elaborate, cyber criminals can use communication platforms (e.g., emails, social networking, messengers, etc.) to proliferate malware by sharing malicious files or links. Alternatively, scammers can assume the owner's identity and ask their contacts for loans/donations.

Finance-rated accounts (e.g., online banking, e-commerce, digital wallets, etc.) can be used to make fraudulent transactions and/or online purchases.

In summary, by trusting scam letters like "Your email account has been reported for spam abuse", users can experience severe privacy issues, financial losses, and even identity theft. If any log-in credentials have been disclosed - they must be immediately changed, and the official support of the potentially compromised accounts - contacted.

Threat Summary:
Name Your email account has been reported for spam abuse Email Scam
Threat Type Phishing, Scam, Social Engineering, Fraud
Fake Claim Scam emails claim that unless recipients verify their email accounts - they will be blocked due to spam abuse.
Symptoms Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer.
Distribution methods Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.
Damage Loss of sensitive private information, monetary loss, identity theft.
Malware Removal (Windows)

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Spam campaigns in general

"CTT Email Scam", "Covid-19 stimulus payment", and "Email Removal Notice" are a few examples of phishing spam campaigns.

These emails can have a wide variety of disguises and target various data. In addition to phishing and other scams, spam mail is also used to spread malware (e.g., trojans, ransomware, etc.). Due to the prevalence of scam emails, it is advised to exercise caution with incoming letters and messages.

How do spam campaigns infect computers?

Spam emails infect systems through virulent files that can be attached to or linked inside them. These files can be executables (.exe, .run, etc.), archives (ZIP, RAR, etc.), Microsoft Office and PDF documents, JavaScript, and so on. When they are opened - the infection chain is jumpstarted.

For example, Microsoft Office documents cause infections by executing malicious macro commands. This process occurs when a document is opened in Microsoft Office versions released before 2010. Newer versions have "Protected View" mode that prevents automatic execution of macros; instead, users can manually enable them (i.e., editing/content).

It is noteworthy that malicious documents can contain deceptive messages to trick users into allowing macro commands.

How to avoid installation of malware?

It is advised against opening suspicious and irrelevant emails. Furthermore, the attachments or links found in such letters - can cause system infections when opened. It is also recommended to use Microsoft Office versions released after 2010.

Malware is proliferated via dubious download channels (e.g., unofficial and freeware sites, Peer-to-Peer sharing networks, etc.), illegal activation tools ("cracks"), and fake updates as well. Hence, it is crucial to download from official/verified sources and activate/update software with tools provided by genuine developers.

It is paramount to have a dependable anti-virus/anti-spyware installed and kept updated. These programs have to be used to run regular system scans and to remove threats. If you've already opened malicious attachments, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.

Text presented in the "Your email account has been reported for spam abuse" scam email letter:

Subject: Warning Notice: ******** Verification Required !


Attention: Verification Required!

Your email account ******** has been reported for spam abuse.

To avoid your email account being closed or terminated kindly login to verify ownership now.

Rectify below to receive suspended email



Redirection To Domain  Homepage May Occur If Successful.
******** © 2021 All rights reserved


Now: 11/2/2021 1:16:44 a.m.
Years: 21,2021,Twenty One,Twenty Twenty One
Months: 11,11,Nov,November
Days: 2,02,2nd,Second
WeekDays: 3,03,Tue,Tuesday
Hours: 1,01,1,01
Minutes: 16,16
Seconds: 44,44
AM/PM: a,a.m.

Appearance of the "Your email account has been reported for spam abuse" scam email (GIF):

Your email account has been reported for spam abuse scam email appearance (GIF)

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Quick menu:

Types of malicious emails:

Phishing email icon Phishing Emails

Most commonly, cybercriminals use deceptive emails to trick Internet users into giving away their sensitive private information, for example, login information for various online services, email accounts, or online banking information.

Such attacks are called phishing. In a phishing attack, cybercriminals usually send an email message with some popular service logo (for example, Microsoft, DHL, Amazon, Netflix), create urgency (wrong shipping address, expired password, etc.), and place a link which they hope their potential victims will click on.

After clicking the link presented in such email message, victims are redirected to a fake website that looks identical or extremely similar to the original one. Victims are then asked to enter their password, credit card details, or some other information that gets stolen by cybercriminals.

Email-virus icon Emails with Malicious Attachments

Another popular attack vector is email spam with malicious attachments that infect users' computers with malware. Malicious attachments usually carry trojans that are capable of stealing passwords, banking information, and other sensitive information.

In such attacks, cybercriminals' main goal is to trick their potential victims into opening an infected email attachment. To achieve this goal, email messages usually talk about recently received invoices, faxes, or voice messages.

If a potential victim falls for the lure and opens the attachment, their computers get infected, and cybercriminals can collect a lot of sensitive information.

While it's a more complicated method to steal personal information (spam filters and antivirus programs usually detect such attempts), if successful, cybercriminals can get a much wider array of data and can collect information for a long period of time.

Sextortion email icon Sextortion Emails

This is a type of phishing. In this case, users receive an email claiming that a cybercriminal could access the webcam of the potential victim and has a video recording of one's masturbation.

To get rid of the video, victims are asked to pay a ransom (usually using Bitcoin or another cryptocurrency). Nevertheless, all of these claims are false - users who receive such emails should ignore and delete them.

How to spot a malicious email?

While cyber criminals try to make their lure emails look trustworthy, here are some things that you should look for when trying to spot a phishing email:

  • Check the sender's ("from") email address: Hover your mouse over the "from" address and check if it's legitimate. For example, if you received an email from Microsoft, be sure to check if the email address is @microsoft.com and not something suspicious like @m1crosoft.com, @microsfot.com, @account-security-noreply.com, etc.
  • Check for generic greetings: If the greeting in the email is "Dear user", "Dear @youremail.com", "Dear valued customer", this should raise suspiciousness. Most commonly, companies call you by your name. Lack of this information could signal a phishing attempt.
  • Check the links in the email: Hover your mouse over the link presented in the email, if the link that appears seems suspicious, don't click it. For example, if you received an email from Microsoft and the link in the email shows that it will go to firebasestorage.googleapis.com/v0... you shouldn't trust it. It's best not to click any links in the emails but to visit the company website that sent you the email in the first place.
  • Don't blindly trust email attachments: Most commonly, legitimate companies will ask you to log in to their website and to view any documents there; if you received an email with an attachment, it's a good idea to scan it with an antivirus application. Infected email attachments are a common attack vector used by cybercriminals.

To minimise the risk of opening phishing and malicious emails we recommend using Combo Cleaner Antivirus for Windows

Example of a spam email:

Example of an email spam

What to do if you fell for an email scam?

  • If you clicked on a link in a phishing email and entered your password - be sure to change your password as soon as possible. Usually, cybercriminals collect stolen credentials and then sell them to other groups that use them for malicious purposes. If you change your password in a timely manner, there's a chance that criminals won't have enough time to do any damage.
  • If you entered your credit card information - contact your bank as soon as possible and explain the situation. There's a good chance that you will need to cancel your compromised credit card and get a new one.
  • If you see any signs of identity theft - you should immediately contact the Federal Trade Commission. This institution will collect information about your situation and create a personal recovery plan.
  • If you opened a malicious attachment - your computer is probably infected, you should scan it with a reputable antivirus application. For this purpose, we recommend using Combo Cleaner Antivirus for Windows.
  • Help other Internet users - report phishing emails to Anti-Phishing Working Group, FBI’s Internet Crime Complaint Center, National Fraud Information Center and U.S. Department of Justice.

Frequently Asked Questions (FAQ)

Why did I receive this email?

Spam emails are not personal; they are sent by the thousand in mass-scale operations.

I have provided my personal information when tricked by this spam email, what should I do?

If you've provided log-in credentials - change the passwords of all potentially compromised accounts and contact their official support without delay. If you have disclosed other personal information (e.g., ID card details, credit card numbers, etc.) - immediately contact relevant authorities.

I have read a spam email but didn't open the attachment, is my computer infected?

No, opening and reading a spam email will not result in a system infection. Malware download/installation is initiated by opening the attachments or links present in such letters.

I have downloaded and opened a file attached to a spam email, is my computer infected?

Whether the system was infected depends on the file's format. If the opened attachment was an executable - then, most likely - yes. However, you might have avoided triggering such processes if the file was a document (e.g., .doc, .pdf, etc.). These types of infectious files can require additional actions (e.g., macro command enablement) to cause system infections.

Will Combo Cleaner remove malware infections present in email attachments?

Yes, Combo Cleaner can detect and eliminate most of the known malware infections. It is noteworthy that performing a full system scan is paramount, as high-end malware usually hides deep within the system.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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