FacebookTwitterLinkedIn

Avoid getting scammed by fake "Sharpsmart Inc." emails

Also Known As: possible malware infections
Damage level: Medium

What is the "Sharpsmart Inc." email?

"Sharpsmart Inc. email scam" refers to a spam campaign. These emails supposedly relate to a payment invoice. It must be emphasized that the letters in question are not associated with any legitimate entities that they mention. Furthermore, all the information provided by the emails is false.

Sharpsmart Inc. email spam campaign

"Sharpsmart Inc. email scam" overview

The deceptive emails state that the recipients' invoice has been approved to pay by the customer. Hence, no additional actions are required, yet they are still urged to review the status/details by clicking the "View Invoice" button. The letters also contain other payment related information.

Typically, scams like the fake "Sharpsmart Inc." emails operate as phishing schemes. They attempt to trick users into exposing sensitive information, e.g., personally identifiable details, log-in credentials (usernames/passwords), and finance-related data (e.g., banking account details, credit card numbers, etc.).

The information can be obtained through deception or promotion of phishing files/websites that record the data typed into them. It is noteworthy that phishing content can be disguised as legitimate material (e.g., account sign-in webpages, payment gateways, etc.).

To elaborate on how the stolen data be used - it can be sold to third-parties (potentially, cyber criminals) or used to further other scams.

Stolen communication accounts (e.g., emails, messengers, etc.) can be used to ask the contacts for loans or to proliferate malware - under the guise of the real owner. While finance-related accounts (e.g., online banking, digital wallets, etc.) can be used to make fraudulent transactions and online purchases.

Furthermore, "Sharpsmart Inc." scam emails might also ask recipients to make bogus payments for transactions, shipping, registration, subscription, etc.

To summarize, by trusting emails of this type - users can experience severe privacy issues, financial losses, and even identity theft.

Threat Summary:
Name Sharpsmart Inc. email scam
Threat Type Phishing, Scam, Social Engineering, Fraud
Fake Claim Scam emails supposedly relate to a payment invoice
Symptoms Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer.
Distribution methods Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.
Damage Loss of sensitive private information, monetary loss, identity theft.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner
To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Spam campaigns in general

"HP ePrint Email Scam", "Your Outlook Account Was Logged In Email Scam", "WalletConnect Email Scam", "Craiglist Email Virus", "Cosco Shipping Bank Email Virus", and "Google Pay Email Virus" are some examples of spam campaigns.

Deceptive emails can have various disguises and use different scam models. Additionally, these letters are used to spread malware (e.g., trojans, ransomware, etc.). Due to how widespread spam mail is, it is highly recommended to exercise caution with incoming emails and messages.

How do spam campaigns infect computers?

Spam emails can have virulent files as attachments or download links. These files can be Microsoft Office and PDF documents, archives, executables, JavaScript, etc. When they are opened - malware download/installation is jumpstarted.

For example, Microsoft Office documents infect systems by executing malicious macro commands. This process is initiated when opened in Microsoft Office versions released before 2010. Newer versions have "Protected View" mode that prevents this automatic process; instead, users can manually enable macros (i.e., editing/content). What is more, infectious documents can contain messages intended to trick users into allowing macro commands.

How to avoid installation of malware?

It is advised against opening suspicious and irrelevant emails. The attachments and links found in these letters must not be opened, as they can cause system infections. It is recommended to use Microsoft Office versions released after 2010.

Aside from spam mail, malware is also proliferated via dubious download channels (e.g., unofficial and freeware sites, Peer-to-Peer sharing networks, etc.), illegal activation tools ("cracks"), and fake updates. Therefore, it is crucial to download from official/verified sources and activate/update programs with tools provided by genuine developers.

It is paramount to have a dependable anti-virus installed and updated. This software has to be used to perform regular system scans and to remove threats. If you've already opened malicious attachments, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.

Text presented in the "Sharpsmart Inc." scam email letter:

Invoice #12077 is Approved to Pay by [******] Sharpsmart Inc.

 

Powered by  

 

Hello [******],

 

Your Invoice #12077 has been approved to pay by your customer., No further action is required but you can click below for real time status or additional details.

 

If your customer's process is to mark the Invoice as 'Paid' in Coupa, you will get a notification at that time with instructions for payment details.

 

If you have any questions you can simply contact your customer through normal channels or enter a comment on the Invoice.

 

View Invoice

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

How to remove malware manually?

Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Combo Cleaner Antivirus for Windows.

If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:

Malware process running in the Task Manager

If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:

manual malware removal step 1Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:

Autoruns application appearance

manual malware removal step 2Restart your computer into Safe Mode:

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Run Windows 7 or Windows XP in Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup.

Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings".

Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Run Windows 8 in Safe Mode with Networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options".

In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

Run Windows 10 in Safe Mode with Networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

manual malware removal step 3Extract the downloaded archive and run the Autoruns.exe file.

Extract Autoruns.zip archive and run Autoruns.exe application

manual malware removal step 4In the Autoruns application, click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.

Refresh Autoruns application results

manual malware removal step 5Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.

You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".

Delete malware in Autoruns

After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.

Search for malware and delete it

Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs.

These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software. To be sure your computer is free of malware infections, we recommend scanning it with Combo Cleaner Antivirus for Windows.

Frequently Asked Questions (FAQ)

Why did I receive this email?

Spam emails are not personal. The same letter is sent to thousands of users; the cyber criminals hope that at least some of the recipients will fall for their scam.

I have provided my personal information when tricked by a spam email, what should I do?

If you have disclosed account credentials - change the passwords of all possibly exposed accounts and contact their official support. And if you have provided other private data (e.g., ID card details, credit card numbers, etc.) - immediately contact relevant authorities.

I have read a spam email but didn't open the attachment, is my computer infected?

No, opening a spam email will not trigger infection processes. The attachments and links present in such mail - initiate malware download/installation upon being opened/clicked.

I have downloaded and opened a file attached to a spam email, is my computer infected?

Whether an infection process was triggered - depends on the file's format. If it was an executable - then, most likely, yes. However, if it was a document (e.g., .doc, .pdf, etc.) - you might have avoided jumpstarting such processes, as these formats often require additional actions (e.g., macro command enablement).

Will Combo Cleaner remove malware infections present in email attachments?

Yes, Combo Cleaner can detect and eliminate practically all known malware infections. It is noteworthy that high-end malicious programs tend to be hidden deep within the system. Therefore, running a full system scan is crucial.

Click to post a comment

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

Our malware removal guides are free. However, if you want to support us you can send us a donation.

About PCrisk

PCrisk logo

PCrisk is a cyber security portal, informing Internet users about the latest digital threats. Our content is provided by security experts and professional malware researchers. Read more about us.

Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
possible malware infections QR code
Scan this QR code to have an easy access removal guide of possible malware infections on your mobile device.
We Recommend:

Get rid of Windows malware infections today:

▼ REMOVE IT NOW
Download Combo Cleaner

Platform: Windows

Editors' Rating for Combo Cleaner:
Editors ratingOutstanding!

[Back to Top]

To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.