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Removing NetMacro adware from the operating system

Also Known As: Ads by NetMacro
Type: Mac Virus
Damage level: Medium

What is NetMacro?

NetMacro is a rogue app that our researchers discovered while looking through new submissions to VirusTotal. After analyzing NetMacro, we determined that it is a piece of advertising-supported software (adware) that belongs to the AdLoad malware family.

NetMacro adware

NetMacro adware overview

Adware may require certain factors to be met (e.g., compatible system/browser, visits to particular websites, etc.) - to run intrusive advertisement campaigns (i.e., display adverts). Hence, while NetMacro delivered ads on our test machine, it might not on other systems. Advertising-supported software endangers device/user safety, regardless of whether it displays advertisements.

Adware-delivered adverts typically endorse unreliable/harmful sites and software, online scams, and even malware. Some intrusive ads can be triggered (by being clicked) to download/install software stealthily.

It is noteworthy that while legitimate products may be encountered via these ads, they are unlikely to be promoted in this manner by their actual developers. Scammers who abuse affiliate programs often use this advertising method to acquire illegitimate commissions.

While NetMacro did not exhibit any browser hijacker abilities during analysis, it may have them since they are common for AdLoad adware.

What is more, advertising-supported software usually has data tracking functionalities, and NetMacro may also have them. Adware developers collect sensitive information (e.g., browsing and search engine histories, personally identifiable details, financial/banking data, etc.) and sell it to third-parties.

To summarize, the presence of software like NetMacro on devices can result in system infections, severe privacy issues, financial losses, and even identity theft.

Threat Summary:
Name Ads by NetMacro
Threat Type Adware, Mac malware, Mac virus
Detection Names Avast (MacOS:AdAgent-AW [Adw]), Combo Cleaner (Adware.MAC.Generic.25515), ESET-NOD32 (A Variant Of OSX/Adware.Synataeb.G), Fortinet (Adware/Synataeb!OSX), Full List (VirusTotal)
Additional Information This application belongs to Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Adware examples

AdvancedDisplayMicroLocator, and NavigateIndex are just a few examples of the adware we have analyzed. This software appears legitimate and offers "useful" and "advantageous" functionalities. However, these functions seldom work as promised, and in most cases - they do not work at all.

How did NetMacro install on my computer?

Adware developers proliferate their products using various deceptive methods. "Bundling" - packing regular programs with unwanted/malicious additions - is commonly used in distribution. Download from untrustworthy sources (e.g., unofficial and freeware websites, Peer-to-Peer sharing networks, etc.) and rushed installations increase the risk of allowing bundled content into the system.

Fake Adobe Flash Player updaters/installers are often employed in adware proliferation. Intrusive adverts are used to spread this software as well. Some of these advertisements can execute scripts to make downloads/installations without user consent - upon being clicked.

Advertising-supported software may also have "official" download webpages, which are rarely accessed intentionally. Most users enter them via mistyped URLs or redirects caused by sites using rogue advertising networks, intrusive ads, spam browser notifications, or installed adware (with webpage force-opening capabilities).

How to avoid installation of adware?

We strongly advise researching software and only downloading from official/verified sources. Another recommendation is treating installation processes with care, which includes - reading terms, exploring available options, using the "Custom/Advanced" settings, and opting-out of all additions.

It is just as important to exercise caution when browsing, as illegitimate and malicious content tends to look innocuous. For example, intrusive advertisements appear legitimate yet redirect to highly questionable websites (e.g., gambling, pornography, adult-dating, etc.).

If you encounter such adverts/redirects, inspect the device and immediately remove all dubious applications and browser extensions/plug-ins. If your computer is already infected with NetMacro, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Pop-up window displayed once NetMacro adware's installation is over:

Pop-up displayed once NetMacro installation is complete

NetMacro adware's installation folder:

NetMacro adware install folder

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

Video showing how to remove NetMacro adware using Combo Cleaner:

NetMacro adware removal:

Remove NetMacro-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash.

After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove adware-related files and folders

Mac Go To Folder step

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

Mac removing related files and folders - step 1Check for adware generated files in the /Library/LaunchAgents/ folder:

Mac go to /Library/LaunchAgents - step 1

In the Go to Folder... bar, type: /Library/LaunchAgents/

Mac go to /Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 2Check for adware generated files in the ~/Library/Application Support/ folder:

Mac go to /Library/Application Support - step 1

In the Go to Folder... bar, type: ~/Library/Application Support/

Mac go to /Library/Application Support - step 2

In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.

Mac removing related files and folders - step 3Check for adware generated files in the ~/Library/LaunchAgents/ folder:

Mac go to ~/Library/LaunchAgents - step 1

In the Go to Folder... bar, type: ~/Library/LaunchAgents/

Mac go to ~/Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 4Check for adware generated files in the /Library/LaunchDaemons/ folder:

Mac go to /Library/LaunchDaemons - step 1

In the "Go to Folder..." bar, type: /Library/LaunchDaemons/

Mac go to /Library/LaunchDaemons - step 2

In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.

Mac removing malware related files and folders - step 5Scan your Mac with Combo Cleaner:

If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.

Mac remove malware with Combo Cleaner - step 1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.

Mac remove malware with Combo Cleaner - step 2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Remove malicious extensions from Internet browsers

Safari iconRemove malicious Safari extensions:

Removal of malicious extensions in Safari - step 1

Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".

Removal of malicious extensions in Safari - step 2

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

Google Chrome logoRemove malicious extensions from Google Chrome:

Removal of malicious extensions in Google Chrome - step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".

Removal of malicious extensions in Google Chrome - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

Mozilla Firefox logoRemove malicious extensions from Mozilla Firefox:

Removal of malicious extensions in Mozilla Firefox - step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".

Removal of malicious extensions in Mozilla Firefox - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

Frequently Asked Questions (FAQ)

What harm can adware cause?

Adware may decrease browsing quality and system performance. It is also considered a privacy threat since this software usually has data tracking abilities. Furthermore, adware-displayed ads can be deceptive/malicious and cause severe issues (e.g., system infections, financial losses, etc.).

What does adware do?

Adware stands for advertising-supported software. It operates by displaying adverts on visited websites and/or other interfaces. Additionally, some adware-types can force-open questionable/harmful sites and collect private information.

How do adware developers generate revenue?

Adware developers generate most of their profit via affiliate programs by promoting various websites, software, products, services, and so forth.

Will Combo Cleaner remove NetMacro adware?

Yes, Combo Cleaner will scan your device and eliminate all detected adware-type applications. However, manual removal (unaided by security programs) might not be the perfect solution as it can be ineffective. In some cases, even after the software itself is (manually) removed - various remnants (files) stay in the system. What is more, such components may continue running and causing problems. Therefore, it is essential to eliminate adware thoroughly.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.