Whisper Stealer Malware

What is Whisper Stealer?

Whisper Stealer is an information stealer targeting Chromium and Gecko browsers, cryptocurrency wallets, Discord tokens, and Telegram sessions (and other data). It is promoted (and sold) on hacker forums.

There are five available subscription plans: 250 rubles for one month, 600 rubles for three months, 1000 rubles for six months, 1650 rubles for a year, and 3000 rubles for the lifetime subscription.

Whisper Stealer malware

More about Whisper Stealer

Whisper Stealer steals passwords, cookies, autofill data, and credit card details from Chromium browsers. It also steals the same information (excluding credit card details) from Gecko browsers. Moreover, it can extract data from more than thirty crypto wallets and collect Discord tokens and Telegram sessions.

Whisper Stealer operates as an in-memory stealer - it resides only in memory, which means that it can remain undetected. Also, it can avoid being tested on virtual machines. Cybercriminals can use Whisper Stealer to steal identities, personal accounts (including crypto wallets, banking accounts, Discord, and Telegram accounts), and more.

Stolen accounts could be used to make fraudulent purchases and transactions, deliver malware, send spam, and other purposes. Computers infected with the Whisper Stealer malware should be scanned with antivirus software as soon as possible.

Threat Summary:
Name	Whisper information stealer
Threat Type	Trojan, password-stealing virus, banking malware
Detection Names	Avast (Win32:SpywareX-gen [Trj]), Combo Cleaner (IL:Trojan.MSILZilla.11636), ESET-NOD32 (A Variant Of MSIL/Spy.Agent.AES), Kaspersky (HEUR:Trojan-PSW.MSIL.Stealer.gen), Microsoft (Trojan:Win32/Mamson.A!ac), Full List (VirusTotal)
Symptoms	Whisper Stealer stealthily infiltrates the victim's computer and remains silent. Thus, no particular symptoms are clearly visible on an infected machine.
Distribution methods	Infected email attachments, malicious online advertisements, social engineering, software 'cracks'.
Damage	Stolen passwords, banking information (and other sensitive data), hijacked Telegram and Discord accounts, identity theft.
Malware Removal (Windows)	To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. Download Combo Cleaner To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by RCS LT, the parent company of PCRisk.com.

Information stealers in general

Typically, cybercriminals use information stealers to obtain passwords, credit card details, and other information that could be used to hijack various accounts, steal identities, make monetary transactions, etc. More examples of information stealers are ColdStealer, FFDroider, MetaStealer.

How did Whisper Stealer infiltrate my computer?

Most threat actors distribute malware via emails, Trojans (another type of malware), fake software updating tools, cracked software download pages, or other unreliable sources for downloading files/programs. Their goal is to trick users into executing malware by themselves.

Emails used to trick recipients into infecting computers contain malicious attachments or links. In most cases, cybercriminals behind such emails pretend to be legitimate organizations, companies, etc. Files that most threat actors use to distribute malware are executables, archives (like ZIP, RAR), JavaScript files, Microsoft Office, and PDF documents.

Examples of untrustworthy sources for downloading software (or files) that can be used to distribute malicious software are Peer-to-Peer networks, freeware download websites, free file hosting websites, and third-party downloaders.

How to avoid installation of malware?

Do not trust irrelevant emails sent from suspicious addresses, especially when they contain links or attachments. Emails of this kind usually are used to deliver malware. Download files and software from trustworthy sources (official pages, platforms). Avoid opening downloads from other sources.

Keep the operating system and installed programs up to date. Update (and activate) them using tools provided by their official developers. Keep your computer protected with reputable antivirus software. If you believe that your computer is already infected, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.

Appearance of the hacker forum used to promote Whisper Stealer (GIF):

whisper stealer malware promoted on hacker forum

How to remove malware manually?

Most trojan infections can be removed by running a full system scan with Combo Cleaner. The full manual procedure below is for cases where automatic removal failed, where you want to verify a scan caught everything, or where the threat has multiple persistence points.

Tools you'll need

Combo Cleaner Antivirus 7-days free trial

Recommended primary scanner. VB100 certified. The 7-day free trial is available.

Microsoft Defender Offline Free · built-in

Built into Windows. Boots to a clean environment to catch rootkits.

Process Explorer Free

From Microsoft Sysinternals. Better than Task Manager - shows full paths and signatures.

Autoruns Free

From Microsoft Sysinternals. Lists every place malware can persist on your system.

Microsoft Safety Scanner (MSERT) Free

Official Microsoft on-demand scanner. Always-current signatures - expires every 10 days.

Phase 1~ 5 min

Contain - limit the damage

Disconnect from the network

30 secNo tool needed

Unplug your Ethernet cable and turn off Wi-Fi. If you're on a laptop, the airplane-mode key works fastest.

Why this matters

Many trojans exfiltrate data - saved browser passwords, banking sessions, screenshots - and accept remote commands. Cutting the network stops both immediately. Keep it disconnected until Phase 4.

Boot into Safe Mode with Networking

3 min

Safe Mode loads a minimal set of drivers and stops most malware from auto-running. "With Networking" lets you download tools - re-enable Wi-Fi only after you've booted in.

Windows 11

Open Settings → System → Recovery. Click Restart now next to Advanced startup.

Your computer will restart into the "Choose an option" menu. Click Troubleshoot → Advanced options → Startup Settings → Restart. After the second reboot, press 5 or F5.

Run Windows 11 in Safe Mode with Networking

Windows 10

Click the Windows logo, hold Shift, click the Power icon and choose Restart. In the Choose an option screen, click Troubleshoot → Advanced options → Startup Settings → Restart. Press F5.

Windows 8

Go to the Start Screen, type Advanced, select Settings → Advanced startup options → Restart now → Troubleshoot → Advanced options → Startup settings → Restart → F5.

Note: Windows 8 reached end-of-life in January 2023 - running on it puts you at much higher risk of reinfection.

Windows 7

Click Start → Shut Down → Restart → OK. As the system boots, press F8 repeatedly until the Windows Advanced Options menu appears, then choose Safe Mode with Networking.

Note: Windows 7 reached end-of-life in January 2020 - running on it puts you at much higher risk of reinfection.

Phase 2~ 15 min

Identify - find what's hiding

Inspect running processes with Process Explorer

Tool: Process Explorer5 min

Download Process Explorer from Microsoft Sysinternals. Run it as Administrator. Click Options → Verify Image Signatures and View → Lower Pane View → DLLs.

Sort by "Verified Signer." Anything unsigned running from %AppData%, %LocalAppData%, %Temp%, or %ProgramData% is suspicious. Right-click → Properties to see the full image path. Right-click → "Search Online" to look up unfamiliar process names.

Why not just Task Manager

Task Manager hides full file paths, doesn't show digital signatures, and groups processes in ways that make malware easy to miss. Process Explorer is the same tool Microsoft engineers use.

Process Explorer showing a suspicious unsigned process running from %AppData%

Map every persistence point with Autoruns

Tool: Autoruns 14.x10 min

Download Autoruns. Right-click Autoruns.exe and choose Run as administrator - without elevation, Autoruns can't inspect protected registry hives.

In the menu, open Options → Hide Microsoft Entries and Options → Hide Empty Locations, then click Refresh.

Modern trojans don't just live in startup. Walk through these tabs and look for unsigned or unfamiliar entries:

Logon - classic Run/RunOnce keys
Scheduled Tasks - frequent hiding spot, especially tasks with PowerShell, MSHTA, or rundll32 actions
Services - unsigned services in non-Microsoft folders
WMI - Event Subscriptions are a stealthy persistence mechanism (MITRE T1546.003)
Image Hijacks - Image File Execution Options "Debugger" abuse
AppInit - DLLs loaded into every GUI process
Browser plug-ins - unsigned add-ons across all installed browsers

Pro tip

Right-click any suspicious entry → "Jump to Image" to see the actual file. Right-click → "Search Online" opens VirusTotal for the file hash. Don't delete yet - just write down the file paths and entry names. We'll remove them after the scans.

Autoruns 14.x with Hide Microsoft Entries enabled showing the Logon and Scheduled Tasks tabs

Check the hosts file and DNS settings

3 minBuilt into Windows

Trojans often redirect bank, antivirus, and update domains to attacker-controlled servers by editing the hosts file or DNS settings.

Hosts file: Open Notepad as Administrator and open C:\Windows\System32\drivers\etc\hosts. Legitimate entries are commented with #. Any uncommented IP-to-domain mapping is suspicious - especially redirects for microsoft.com, windowsupdate, or your bank.

DNS settings: Open Command Prompt as Administrator and run ipconfig /all. Confirm your DNS servers point to your ISP, your router, or a known public resolver (Cloudflare 1.1.1.1, Google 8.8.8.8). Then open Settings → Network & internet → [your adapter] → DNS server assignment and verify both DNS and DNS over HTTPS (DoH) settings haven't been hijacked.

Why this matters

A clean PC with hijacked DNS is still a compromised PC. You'll think you're at chase.com and you'll be at the attacker's clone.

Phase 3~ 60-90 min

Remove - three scans, one cleanup

No single antivirus catches everything. The order below is intentional: offline scan first (catches rootkits before Windows fully loads), then on-demand scanners on the running system, then manual cleanup of anything they missed.

Run Microsoft Defender Offline

Tool: Built into Windows15 min

Reboot to normal Windows. Open Windows Security → Virus & threat protection → Scan options. Select Microsoft Defender Antivirus (offline scan) and click Scan now. Your computer will restart into a stripped-down environment and scan before the full operating system loads.

Why this comes first

Rootkits and bootkits hide from any scanner running on the same Windows session that's already infected. A pre-boot offline scan sees the disk before the malware can hide itself.

Recommended antivirus

Combo Cleaner

VB100 certified. Includes anti-trojan, registry/persistence scanning, anti-spyware in one pass. The 7-day free trial is available.

Download Combo Cleaner

Run Combo Cleaner full system scan

Tool: Combo Cleaner20-40 min

Install Combo Cleaner and run a full system scan (not the quick scan). Let it complete fully, review the detected threats, and apply the recommended actions. Combo Cleaner will quarantine known trojans and registry persistence.

Combo Cleaner full scan results showing detected threats

Run Microsoft Safety Scanner as a second-opinion scan

Tool: Microsoft Safety Scanner15 min

Download Microsoft Safety Scanner (MSERT.exe), Microsoft's free on-demand tool. The binary expires every 10 days, which means every download has the latest signatures. Run a full scan after Combo Cleaner to catch anything one engine alone might miss.

Why a second scan

Different scanning engines catch different threats. Running an additional Microsoft scan after Combo Cleaner is the single most underused verification step in malware removal.

Manually remove anything still listed in Autoruns

Tool: Autoruns10 min

Reopen Autoruns. Anything you flagged in Step 4 that's still present hasn't been caught by the automated scans. For each remaining suspicious entry: right-click → Delete in Autoruns (this removes the persistence registration), then navigate to the file path and delete the actual file. Empty the Recycle Bin.

Important

Some malware files reappear after deletion because something else on the system recreates them. If you delete a file and it returns within minutes, you have a remaining persistence point that Autoruns didn't show - usually a service or scheduled task running under SYSTEM. Re-run the scans from Steps 6-8 or proceed to a clean install (see end of guide).

Phase 4~ 15 min

Recover - restore browsers and security

Reset browsers and clear notification permissions

5 min

Trojans and adware frequently hijack browsers - change the default search engine, install rogue extensions, or grant themselves notification permissions to keep displaying scam pop-ups even after the malware is gone.

Chrome: visit chrome://settings/reset and click "Restore settings to their original defaults." Then visit chrome://settings/content/notifications and remove any unfamiliar sites.
Edge: visit edge://settings/reset. Then check edge://settings/content/notifications.
Firefox: open about:support and click Refresh Firefox (Firefox uses "Refresh," not "Reset"). Then check Settings → Privacy & Security → Permissions → Notifications.

Review installed extensions in each browser and remove anything you don't recognize, especially extensions you didn't install yourself.

Re-enable Defender, Tamper Protection, and update everything

10 min

Many trojans disable security software. Open Windows Security → Virus & threat protection → Manage settings and confirm Real-time protection, Cloud-delivered protection, and Tamper Protection are all turned on. Tamper Protection prevents malware from disabling Defender silently.

Then run Windows Update (Settings → Windows Update → Check for updates) and update your browsers and applications. The infection vector that let the trojan in originally usually involves outdated software.

Phase 5~ 15 min + 7 days

Verify & secure

Change passwords from a clean device

20 min⚠ Critical

If the trojan was an info-stealer (Lumma, RedLine, Vidar, and similar are extremely common), assume every password saved in your browser is compromised. Change them from a different, known-clean device - your phone is fine if it's not infected.

Recommended order:

Primary email first - it's the recovery hub for everything else
Banking and financial accounts
Password manager master password (if you use one)
Social media, shopping, and remaining accounts

Where available, enable phishing-resistant multi-factor authentication (passkeys / FIDO2 hardware keys / authenticator apps) - SMS-based MFA is bypassable by sophisticated attackers.

Verify the clean and monitor for 7 days

5 min + 1 week monitoring

Reconnect to the network and run one final full scan with Combo Cleaner. Open Task Manager (Ctrl + Shift + Esc) and switch to the Startup apps tab - confirm nothing suspicious has reappeared.

Over the next 7 days, watch for symptom recurrence: unexpected high CPU usage, unknown processes returning, browser redirects, or pop-ups. If anything returns, you missed a persistence point and the procedure needs to be repeated - or you may have a deeper compromise that requires a clean install.

Verifying malware removal in the Windows 11 Task Manager Startup apps tab

When to clean install Windows instead

Manual removal isn't always the right answer. Reinstalling Windows from scratch is the only way to be 100% certain when:

The malware reappears after every removal attempt
A bootkit or UEFI rootkit was detected (this class of threat sits below the operating system and survives a normal Windows reinstall)
A confirmed credential-theft trojan ran with administrator privileges (Lumma, RedLine, Vidar) - the system likely has multiple unknown payloads
The PC is used for online banking, business email, or anything where partial doubt isn't acceptable

A clean install is a 30-60 minute process: Windows 11 reinstall via Settings → System → Recovery → Reset this PC → Remove everything → Cloud download. Back up documents to external storage first, scan the backup with Combo Cleaner before restoring it, and reinstall applications fresh - never restore them from a backup of the infected system.

Important: Manual removal requires advanced computer skills. If you're not confident identifying system files from malicious files, run an automated scan with Combo Cleaner and Windows Defender and stop there - that path catches the vast majority of consumer trojans without the risk of breaking Windows by deleting the wrong file.

Frequently Asked Questions (FAQ)

My computer is infected with Whisper Stealer malware, should I format my storage device to get rid of it?

No, malware like Whisper Stealer can be removed without formatting the storage device. Our malware removal guide is provided above.

What are the biggest issues that malware can cause?

Malware can encrypt files, steal sensitive information, add a computer to a botnet, mine cryptocurrency using the installed hardware, infect a computer with other malware, and more. It depends on the type of malware a computer is infected with.

What is the purpose of Whisper Stealer?

Whisper Stealer is an information stealer capable of gathering passwords, cookies, autofill data, and credit card details from Chrome and Gecko browsers. Also, it can steal data from cryptocurrency wallets, Telegram sessions, and Discord data.

How did a malware infiltrate my computer?

Typically, computers get infected through emails (attachments or links in emails), drive-by downloads, cracked software websites, and other unreliable sources for downloading files/programs. In some cases, threat actors use fake software updating tools to distribute malware.

Will Combo Cleaner protect me from malware?

Yes, Combo Cleaner will scan your computer and remove detected malware. It can detect almost all known malware. It is important to know that high-end malware usually hides deep in the system. Therefore, infected computers must be scanned using a full scan option.

How to remove Whisper Stealer from the operating system