Avoid getting scammed by "Please Confirm Your Account" phishing email
Written by Tomas Meskauskas on (updated)
What kind of email is "Please Confirm Your Account"?
"Please Confirm Your Account" is a spam email. Our inspection revealed that this letter operates as a phishing scam. It makes false claims about an email account filtering process that will eliminate inactive ones. Hence, the fake notification urges recipients to confirm their email accounts by logging in through the promoted phishing website.
"Please Confirm Your Account" email scam overview
The email with the subject "Server Clustered Please confirm your account" (may vary) informs recipients about a filtering process to eliminate inactive email accounts in compliance with the latest regulations concerning online safety. This spam letter encourages recipients to click the "Confirm [recipient's_email_address]" and sign into their account.
When we clicked this button, it resulted in a redirect to a phishing site. It was presented as an email account sign-in page. The log-in credentials (passwords) entered into this webpage will be revealed to the scammers behind the spam campaign.
In addition to stealing the exposed email account, the cyber criminals may be able to hijack content registered through it.
To elaborate, scammers can use stolen communication platforms (e.g., emails, social media, messengers, etc.) to ask the contacts/friends for loans or proliferate malware by sharing malicious files/links - under the guise of the account's real owner. Finance-related accounts (e.g., online banking, e-commerce, digital wallets, etc.) can be used to make fraudulent transactions or online purchases.
To summarize, by trusting emails like "Please Confirm Your Account" - users can experience system infections, serious privacy issues, financial losses, and even identity theft.
If you have already provided your account credentials to a phishing website - immediately change the passwords of all potentially exposed accounts and contact their official support.
|Name||"Please Confirm Your Account" phishing email|
|Threat Type||Phishing, Scam, Social Engineering, Fraud|
|Fake Claim||Inactive email account removal process is taking place.|
|Symptoms||Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer.|
|Distribution methods||Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.|
|Damage||Loss of sensitive private information, monetary loss, identity theft.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
Phishing spam campaign examples
We have analyzed countless spam emails; "Pending Messages On Our Remote Server", "Your PayPal Account Is Temporarily Limited", "Request To Terminate/Disable Your Email", "Blocked (Important) Incoming Messages" - are just some examples of ones used for phishing.
In addition to various scams, these letters are also used to spread trojans, ransomware, and other malware. Therefore, we highly recommend exercising caution with incoming emails and messages.
How do spam campaigns infect computers?
How to avoid installation of malware?
We highly recommend being cautious with incoming emails, PMs/DMs, SMSes, and other messages. The attachments and links present in suspect/irrelevant mail must not be opened, as they can be malicious and cause system infections. It is important to use Microsoft Office versions released after 2010 since they have the "Protected View" mode that prevents automatic macro execution.
However, malware is not spread exclusively via spam mail. Therefore, we advise downloading only from official and verified sources. Additionally, it is crucial to activate and update programs using legitimate functions/tools, as illegal activation tools ("cracks") and fake updates may contain malicious software.
Another recommendation is to be careful when browsing since fraudulent and dangerous content usually appears ordinary and harmless.
We must stress the importance of having a dependable anti-virus installed and kept up-to-date. Security programs must be used to run regular system scans and to remove detected threats/issues. If you've already opened malicious attachments, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.
Text presented in the "Please Confirm Your Account" email letter:
Subject: Server Clustered Please confirm your account
Please confirm your account
Due to the latest regulations concerning online safety and KYC procedures ( Know your Customer), we are sending this notice to all Email Administrator users, in order to filter real and active accounts.
In order to avoid your ******** address from being closed , please sign in to your account and verify. :
By logging in you are confirming that you are still using our services and that the person registered is the person using them.
Screenshot of the phishing website promoted by the "Please Confirm Your Account" spam campaign:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is "Please Confirm Your Account" phishing email?
- Types of malicious emails.
- How to spot a malicious email?
- What to do if you fell for an email scam?
Types of malicious emails:
Most commonly, cybercriminals use deceptive emails to trick Internet users into giving away their sensitive private information, for example, login information for various online services, email accounts, or online banking information.
Such attacks are called phishing. In a phishing attack, cybercriminals usually send an email message with some popular service logo (for example, Microsoft, DHL, Amazon, Netflix), create urgency (wrong shipping address, expired password, etc.), and place a link which they hope their potential victims will click on.
After clicking the link presented in such email message, victims are redirected to a fake website that looks identical or extremely similar to the original one. Victims are then asked to enter their password, credit card details, or some other information that gets stolen by cybercriminals.
Emails with Malicious Attachments
Another popular attack vector is email spam with malicious attachments that infect users' computers with malware. Malicious attachments usually carry trojans that are capable of stealing passwords, banking information, and other sensitive information.
In such attacks, cybercriminals' main goal is to trick their potential victims into opening an infected email attachment. To achieve this goal, email messages usually talk about recently received invoices, faxes, or voice messages.
If a potential victim falls for the lure and opens the attachment, their computers get infected, and cybercriminals can collect a lot of sensitive information.
While it's a more complicated method to steal personal information (spam filters and antivirus programs usually detect such attempts), if successful, cybercriminals can get a much wider array of data and can collect information for a long period of time.
This is a type of phishing. In this case, users receive an email claiming that a cybercriminal could access the webcam of the potential victim and has a video recording of one's masturbation.
To get rid of the video, victims are asked to pay a ransom (usually using Bitcoin or another cryptocurrency). Nevertheless, all of these claims are false - users who receive such emails should ignore and delete them.
How to spot a malicious email?
While cyber criminals try to make their lure emails look trustworthy, here are some things that you should look for when trying to spot a phishing email:
- Check the sender's ("from") email address: Hover your mouse over the "from" address and check if it's legitimate. For example, if you received an email from Microsoft, be sure to check if the email address is @microsoft.com and not something suspicious like @m1crosoft.com, @microsfot.com, @account-security-noreply.com, etc.
- Check for generic greetings: If the greeting in the email is "Dear user", "Dear @youremail.com", "Dear valued customer", this should raise suspiciousness. Most commonly, companies call you by your name. Lack of this information could signal a phishing attempt.
- Check the links in the email: Hover your mouse over the link presented in the email, if the link that appears seems suspicious, don't click it. For example, if you received an email from Microsoft and the link in the email shows that it will go to firebasestorage.googleapis.com/v0... you shouldn't trust it. It's best not to click any links in the emails but to visit the company website that sent you the email in the first place.
- Don't blindly trust email attachments: Most commonly, legitimate companies will ask you to log in to their website and to view any documents there; if you received an email with an attachment, it's a good idea to scan it with an antivirus application. Infected email attachments are a common attack vector used by cybercriminals.
To minimise the risk of opening phishing and malicious emails we recommend using Combo Cleaner Antivirus for Windows.
Example of a spam email:
What to do if you fell for an email scam?
- If you clicked on a link in a phishing email and entered your password - be sure to change your password as soon as possible. Usually, cybercriminals collect stolen credentials and then sell them to other groups that use them for malicious purposes. If you change your password in a timely manner, there's a chance that criminals won't have enough time to do any damage.
- If you entered your credit card information - contact your bank as soon as possible and explain the situation. There's a good chance that you will need to cancel your compromised credit card and get a new one.
- If you see any signs of identity theft - you should immediately contact the Federal Trade Commission. This institution will collect information about your situation and create a personal recovery plan.
- If you opened a malicious attachment - your computer is probably infected, you should scan it with a reputable antivirus application. For this purpose, we recommend using Combo Cleaner Antivirus for Windows.
- Help other Internet users - report phishing emails to Anti-Phishing Working Group, FBI’s Internet Crime Complaint Center, National Fraud Information Center and U.S. Department of Justice.
Frequently Asked Questions (FAQ)
Why did I receive this email?
Spam emails are not personal. Cyber criminals distribute them by the thousand with the hopes that at least some recipients will fall for their scams.
I have provided my personal information when tricked by this spam email, what should I do?
If you have provided account credentials - change the passwords of all potentially compromised accounts and inform their official support. And if you've disclosed other private data (e.g., ID card details, credit card numbers, etc.) - contact the appropriate authorities without delay.
I have read a spam email but didn't open the attachment, is my computer infected?
No, opening a spam email will not initiate any malware download/installation processes. Devices are infected when the attachments or links present in spam mail are opened/clicked.
I have downloaded and opened a file attached to a spam email, is my computer infected?
If the file was an executable - most likely, yes - your system was infected. However, document formats may need additional actions (e.g., enabling macro commands) to start downloading/installing malware.
Will Combo Cleaner remove malware infections present in email attachments?
Yes, Combo Cleaner can detect and eliminate most of the known malware infections. It is noteworthy that since sophisticated malicious software typically hides deep within systems - running a full system scan is essential.
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