Avoid getting scammed by fake Trust Wallet websites

Also Known As: "Trust Wallet Connect" scam website
Damage level: Medium

What kind of scam is "Trust Wallet Connect"?

"Trust Wallet Connect" is a scam that imitates the official Trust Wallet website. It operates as a phishing page and targets cryptowallet log-in credentials by claiming bogus connection issues.

Trust Wallet Connect scam

"Trust Wallet Connect" scam overview

Webpages running this scam are presented as the Trust Wallet site (trustwallet.com). The scheme claims that "Trustwallet failed to connect to your wallet." and instructs to press the "Continue" button to recover the cryptocurrency wallet. Afterward, the user is requested to provide their log-in credentials.

It must be emphasized that this information is false, and the scam is not associated with Trust Wallet or any other legitimate services or entities.

Seed phrases/ private keys entered into this phishing site are recorded and sent to scammers. Hence, attempts to connect a digital wallet can enable cyber criminals to steal it.

Victims of scams like "Trust Wallet Connect" risk having their funds stolen from their cryptowallets. The scope of the financial loss depends on the value of the digital assets therein. It is pertinent to mention that due to the practically untraceable nature of these transactions – they cannot be reversed.

Threat Summary:
Name "Trust Wallet Connect" scam website
Threat Type Phishing, Scam, Social Engineering, Fraud
Disguise Trust Wallet
Related Domains trust-wallet-connect[.]com
Detection Names Webroot (Malicious), Fortinet (Spam), Full List Of Detections (VirusTotal)
Serving IP Address
Distribution methods Compromised websites, social media spam, rogue online pop-up ads, potentially unwanted applications.
Damage Monetary loss
Malware Removal (Windows)

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Cryptocurrency-centered scam examples

We have researched thousands of online scams; "Connect Collab Land", "Nibiru Chain Engagement Airdrop", "CLAIM FREE $TOSHI", and "Telegram Giveaway TON" are merely some examples of cryptocurrency-specific ones.

Schemes of this kind can operate in one of three ways – by targeting cryptowallet log-in credentials, utilizing cryptocurrency-draining mechanisms, or deceiving victims into transferring funds to scammer-owned wallets. Online scams can be plain and riddled with mistakes. However, some are particularly convincing and even perfectly mimic legitimate sites.

How did I open a scam website?

In general, online scams are promoted via spam (e.g., social media posts, DMs/PMs, emails, SMSes, browser notifications, etc.), malvertising (malicious ads), websites using rogue advertising networks, typosquatting (misspelled URLs), and adware.

To expand upon the prevalent methods in cryptocurrency-centered scam promotion, social media spam is common. The posts and PMs/DMs are often made using hacked accounts (i.e., ones stolen from companies, organizations, celebrities, influencers, etc.). Crypto scams have been observed being actively spread in this manner on the X (formerly Twitter) social media platform.

Additionally, these scams are endorsed through intrusive advertisements (pop-ups). Some of the ads include functional cryptocurrency-draining mechanisms; they entice users into "connecting" digital wallets by promising various benefits. These pop-ups can even be encountered on genuine sites that have been compromised.

How to avoid visiting scam websites?

The Internet is rife with deceptive and malicious content that often appears innocuous. For example, while intrusive ads and spam browser notifications may look ordinary/harmless – they redirect to unreliable and dubious sites (e.g., scam-promoting, pornography, gambling, adult dating, etc.).

Therefore, we strongly advise vigilance while browsing. Be selective about which websites are allowed to display browser notifications. Do not permit suspicious pages to deliver these ads, and instead ignore or deny such requests (i.e., by pressing "Block", "Block Notifications", etc.). Additionally, pay attention to URLs and enter them carefully.

Be cautious with incoming emails/messages, and do not open attachments or links found in suspect mail. Do not use sites offering pirated software/media or other questionable services (e.g., illegal streaming or downloading, Torrenting, etc.), as these webpages typically employ rogue advertising networks.

Download only from official/trustworthy sources and treat installations with care (e.g., study terms and options, use "Custom/Advanced" settings, and opt out of supplementary apps, extensions, tools, etc.) – to prevent bundled/harmful programs (like adware) from infiltrating the device.

If your computer is already infected, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate all threats.

The appearance of "Trust Wallet Connect" scam (GIF):

Appearance of Trust Wallet Connect scam (GIF)

Screenshot of the real Trust Wallet website (trustwallet.com):

Appearance of the official Trust Wallet website (trustwallet.com)

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Quick menu:

How to identify a pop-up scam?

Pop-up windows with various fake messages are a common type of lures cybercriminals use. They collect sensitive personal data, trick Internet users into calling fake tech support numbers, subscribe to useless online services, invest in shady cryptocurrency schemes, etc.

While in the majority of cases these pop-ups don't infect users' devices with malware, they can cause direct monetary loss or could result in identity theft.

Cybercriminals strive to create their rogue pop-up windows to look trustworthy, however, scams typically have the following characteristics:

  • Spelling mistakes and non-professional images - Closely inspect the information displayed in a pop-up. Spelling mistakes and unprofessional images could be a sign of a scam.
  • Sense of urgency - Countdown timer with a couple of minutes on it, asking you to enter your personal information or subscribe to some online service.
  • Statements that you won something - If you haven't participated in a lottery, online competition, etc., and you see a pop-up window stating that you won.
  • Computer or mobile device scan - A pop-up window that scans your device and informs of detected issues - is undoubtedly a scam; webpages cannot perform such actions.
  • Exclusivity - Pop-up windows stating that only you are given secret access to a financial scheme that can quickly make you rich.

Example of a pop-up scam:

Example of a pop-up scam

How do pop-up scams work?

Cybercriminals and deceptive marketers usually use various advertising networks, search engine poisoning techniques, and shady websites to generate traffic to their pop-ups. Users land on their online lures after clicking on fake download buttons, using a torrent website, or simply clicking on an Internet search engine result.

Based on users' location and device information, they are presented with a scam pop-up. Lures presented in such pop-ups range from get-rich-quick schemes to fake virus scans.

How to remove fake pop-ups?

In most cases, pop-up scams do not infect users' devices with malware. If you encountered a scam pop-up, simply closing it should be enough. In some cases scam, pop-ups may be hard to close; in such cases - close your Internet browser and restart it.

In extremely rare cases, you might need to reset your Internet browser. For this, use our instructions explaining how to reset Internet browser settings.

How to prevent fake pop-ups?

To prevent seeing pop-up scams, you should visit only reputable websites. Torrent, Crack, free online movie streaming, YouTube video download, and other websites of similar reputation commonly redirect Internet users to pop-up scams.

To minimize the risk of encountering pop-up scams, you should keep your Internet browsers up-to-date and use reputable anti-malware application. For this purpose, we recommend Combo Cleaner Antivirus for Windows.

What to do if you fell for a pop-up scam?

This depends on the type of scam that you fell for. Most commonly, pop-up scams try to trick users into sending money, giving away personal information, or giving access to one's device.

  • If you sent money to scammers: You should contact your financial institution and explain that you were scammed. If informed promptly, there's a chance to get your money back.
  • If you gave away your personal information: You should change your passwords and enable two-factor authentication in all online services that you use. Visit Federal Trade Commission to report identity theft and get personalized recovery steps.
  • If you let scammers connect to your device: You should scan your computer with reputable anti-malware (we recommend Combo Cleaner Antivirus for Windows) - cyber criminals could have planted trojans, keyloggers, and other malware, don't use your computer until removing possible threats.
  • Help other Internet users: report Internet scams to Federal Trade Commission.

Frequently Asked Questions (FAQ)

What is an online scam?

An online scam is a type of scheme/fraud that is hosted on the Web; its purpose is to trick users into performing specific actions. For example, victims may be enticed/scared into disclosing sensitive information (e.g., log-in credentials, personally identifiable details, finance-related data, etc.), connecting digital wallets to cryptocurrency drainers, making monetary transactions, downloading/installing software, purchasing products, and so forth.

What is the purpose of online scams?

Online scams aim to generate revenue for their designers. Scammers predominantly profit by abusing/selling private data, obtaining funds through deception, promoting content (e.g., websites, software, products, services, etc.), and spreading malware.

I have provided my personal information when tricked by an online scam, what should I do?

If you have already disclosed your log-in credentials – immediately change the passwords/passphrases of all possibly exposed accounts and inform their official support. And if the provided information was of a different personal nature (e.g., ID card details, passport scans/photos, credit card numbers, etc.) – contact the appropriate authorities without delay.

I have lost cryptocurrency to the "Trust Wallet Connect" scam, can I get my money back?

No, cryptocurrency transactions are irreversible because of their practically untraceable nature. Therefore, victims of scams like "Trust Wallet Connect" cannot retrieve their assets.

Why do I encounter online scams?

The most widely used promotional methods include: websites using rogue advertising networks, spam (e.g., social media posts, DMs/PMs, emails, SMSes, browser notifications, etc.), typosquatting (mistyped URLs), malvertising (intrusive advertisements), and adware.

Will Combo Cleaner protect me from online scams?

Combo Cleaner can scan visited sites and detect deceptive/malicious pages. Therefore, if you enter such a website – you will be warned immediately, and further access to it will be restricted.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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