How to avoid scam like "CryptoNex ETH Voucher"

Phishing/Scam

Also Known As: Fake CryptoNex ETH voucher

Damage level:

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What is the "CryptoNex ETH Voucher" scam?

We have inspected the page (walletsuppport[.]com) and discovered that it is a fake crypto analytics platform. The scammers behind it offer crypto vouchers to lure users into connecting their wallets. Their goal is to steal cryptocurrency from unsuspecting individuals. Thus, this site should be avoided.

CryptoNex ETH Voucher scam

IMPORTANT NOTE: We do not review crypto projects, please do your own research when investing money.

Federal Trade Comission (FTC) states that since the start of 2021, more than 46,000 people have reported losing over $1 billion in crypto to scams – that's about one out of every four dollars reported lost, more than any other payment method.

"CryptoNex ETH Voucher" scam in detail

This fake website claims to offer a $200 ETH voucher to the first 1,000 people who sign up, presenting it as an exclusive deal for early adopters. It also promotes features such as real-time cryptocurrency market data and 24/7 customer support. The site encourages visitors to connect their wallets to "claim tokens".

Connecting a wallet leads to the execution of a cryptocurrency drainer, a malicious tool designed to pilfer cryptocurrency holdings. The drainer transfers cryptocurrency from the victim's wallet to the scammer's. Because blockchain transactions cannot be reversed, the stolen funds are gone permanently once transferred.

Therefore, it is strongly recommended to examine cryptocurrency platforms, particularly those advertising airdrops or giveaways, offering rewards, etc. If a website seems suspicious, it is highly advisable to avoid connecting a wallet, making transactions, or entering personal information.

Threat Summary:
Name Fake CryptoNex ETH voucher
Threat Type Scam, Social Engineering, Fraud
Fake Claim Users can claim tokens/receive $200 ETH vouchers
Disguise Legitimate crypto analytics platform
Related Domain walletsuppport[.]com
Detection Names alphaMountain.ai (Phishing), Combo Cleaner (Phishing), ESET (Phishing), Fortinet (Phishing), Sophos (Phishing), Full List Of Detections (VirusTotal)
Symptoms Unofficial domain, lack of official verification, unrealistic claims, too good-to-be-true promises
Distribution methods Fake social media accounts, deceptive websites, rogue online advertisements
Damage Cryptocurrency theft
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.

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Similar scams in general

The purpose of these scams is to persuade unsuspecting users to connect their wallets. After the connection is made, malicious tools can steal the funds, and the stolen assets often cannot be recovered because blockchain transactions are permanent. Being able to identify such schemes is essential to protect against financial loss and other risks.

More examples of similar scams are "$ERA Airdrop", "$REKT Airdrop", and "SetLayer ($SLAY) Airdrop".

How did I open a scam website?

Websites designed to steal cryptocurrency using drainers are often promoted via fake or compromised social media accounts on platforms such as X (formerly Twitter) and Facebook. Stolen/hijacked WordPress sites are also used to deceive users. Victims are usually directed to these scams through fraudulent links.

Such scams can also be pushed via malicious advertising networks, commonly found on sites offering torrent downloads, adult content, or illegal streaming. Additionally, users may open pages through adware, deceptive emails with links or attachments, push notifications from unreliable websites, and misleading pop-ups or advertisements on questionable sites.

How to avoid visiting scam pages?

Avoid opening files or links in irrelevant or unexpected emails or messages from unknown senders. Do not interact with pop-ups, ads, buttons, links, or other elements on suspicious websites. Download software and files from reputable sources, such as official websites or verified app stores.

Do not accept notifications from dubious websites. Keep your operating system and applications up to date, and perform regular scans with reliable security software. If your computer is already infected with unwanted apps, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate them.

The appearance of "CryptoNex ETH Voucher" scam (GIF):

Appearance of CryptoNex ETH Voucher scam

Instant automatic malware removal:

Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:

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How to identify a pop-up scam?

Pop-up windows with various fake messages are a common type of lures cybercriminals use. They collect sensitive personal data, trick Internet users into calling fake tech support numbers, subscribe to useless online services, invest in shady cryptocurrency schemes, etc.

While in the majority of cases these pop-ups don't infect users' devices with malware, they can cause direct monetary loss or could result in identity theft.

Cybercriminals strive to create their rogue pop-up windows to look trustworthy, however, scams typically have the following characteristics:

  • Spelling mistakes and non-professional images - Closely inspect the information displayed in a pop-up. Spelling mistakes and unprofessional images could be a sign of a scam.
  • Sense of urgency - Countdown timer with a couple of minutes on it, asking you to enter your personal information or subscribe to some online service.
  • Statements that you won something - If you haven't participated in a lottery, online competition, etc., and you see a pop-up window stating that you won.
  • Computer or mobile device scan - A pop-up window that scans your device and informs of detected issues - is undoubtedly a scam; webpages cannot perform such actions.
  • Exclusivity - Pop-up windows stating that only you are given secret access to a financial scheme that can quickly make you rich.

Example of a pop-up scam:

Example of a pop-up scam

How do pop-up scams work?

Cybercriminals and deceptive marketers usually use various advertising networks, search engine poisoning techniques, and shady websites to generate traffic to their pop-ups. Users land on their online lures after clicking on fake download buttons, using a torrent website, or simply clicking on an Internet search engine result.

Based on users' location and device information, they are presented with a scam pop-up. Lures presented in such pop-ups range from get-rich-quick schemes to fake virus scans.

How to remove fake pop-ups?

In most cases, pop-up scams do not infect users' devices with malware. If you encountered a scam pop-up, simply closing it should be enough. In some cases scam, pop-ups may be hard to close; in such cases - close your Internet browser and restart it.

In extremely rare cases, you might need to reset your Internet browser. For this, use our instructions explaining how to reset Internet browser settings.

How to prevent fake pop-ups?

To prevent seeing pop-up scams, you should visit only reputable websites. Torrent, Crack, free online movie streaming, YouTube video download, and other websites of similar reputation commonly redirect Internet users to pop-up scams.

To minimize the risk of encountering pop-up scams, you should keep your Internet browsers up-to-date and use reputable anti-malware application. For this purpose, we recommend Combo Cleaner Antivirus for Windows.

What to do if you fell for a pop-up scam?

This depends on the type of scam that you fell for. Most commonly, pop-up scams try to trick users into sending money, giving away personal information, or giving access to one's device.

  • If you sent money to scammers: You should contact your financial institution and explain that you were scammed. If informed promptly, there's a chance to get your money back.
  • If you gave away your personal information: You should change your passwords and enable two-factor authentication in all online services that you use. Visit Federal Trade Commission to report identity theft and get personalized recovery steps.
  • If you let scammers connect to your device: You should scan your computer with reputable anti-malware (we recommend Combo Cleaner Antivirus for Windows) - cyber criminals could have planted trojans, keyloggers, and other malware, don't use your computer until removing possible threats.
  • Help other Internet users: report Internet scams to Federal Trade Commission.

Frequently Asked Questions (FAQ)

What is a crypto scam?

Common types of crypto scams include fake exchanges, wallets, and airdrops. These scams often promise high returns, free tokens, or investment opportunities.

What is the purpose of a crypto scam?

Typically, scammers attempt to trick people into sending funds, revealing private keys, or connecting their wallets. Their goal is to steal cryptocurrency.

Why do I encounter scams?

Scams are promoted through fake or hacked social media accounts, compromised websites, unreliable ads, adware, deceptive emails, push notifications, and misleading pop-ups. Rogue advertising networks (often used on torrent sites and similar pages) can also direct users to scams.

Will Combo Cleaner protect me from scams?

Combo Cleaner can scan websites to identify malicious or scam pages, alert users, and prevent access to unsafe sites.

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Tomas Meskauskas

Tomas Meskauskas

Expert security researcher, professional malware analyst

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats.

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