What kind of scam is "Account Violation Notice"

Phishing/Scam

Also Known As: Account Violation Notice phishing scam

Damage level:

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What kind of email is "Account Violation Notice"?

We have inspected this email and determined it is a phishing scam. The message is disguised as a warning from a web administration team, falsely claiming the recipient's email account faces termination over a spam rules violation. It aims to steal email login credentials through a fraudulent website and should be ignored.

Account Violation Notice email spam campaign

More about the "Account Violation Notice" scam email

The email arrives claiming a termination request has been initiated for the recipient's email account. It states the account was reported for a spam rules violation and warns the termination process will begin shortly. Recipients are pressed to click "VALIDATE MAILBOX" or risk having their account permanently deleted.

Clicking the "VALIDATE MAILBOX" button leads to a fraudulent webpage that overlays a fake "gmail Portal" dialog in front of Gmail's real homepage. The dialog asks visitors to enter their email address and password.

Any email address or password entered on this page goes straight to the scammers. With a compromised email account in hand, cybercriminals can lock victims out, read private messages, reset passwords on linked services, and send further fraudulent emails to the victim's contacts.

The risks extend well beyond losing access to an inbox. Many online accounts, including banking portals, shopping sites, and social media profiles, use an email address for password recovery. A stolen email account can therefore be leveraged for identity theft and financial fraud.

Gmail and Google have no connection to this scam. The email uses generic "Web Admin support" branding to target email users regardless of provider. The phishing page is hosted on a Google Cloud Workstations subdomain, a legitimate hosting service being abused by fraudsters to give the site a deceptive air of credibility.

Threat Summary:
Name Account Violation Notice phishing scam
Threat Type Phishing, Scam, Social Engineering, Fraud
Fake Claim The recipient's email account has been reported for spam rules violation and is scheduled for termination
Disguise Warning from an email service's web admin support team
Related Domain 9000-firebase-verify-1781672856551.cluster-axf5tvtfjjfekvhwxwkkkzsk2y.cloudworkstations[.]dev
Threat Status (9000-firebase-verify-1781672856551.cluster-axf5tvtfjjfekvhwxwkkkzsk2y.cloudworkstations[.]dev) PCrisk Website Scanner Results
Symptoms Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer.
Distribution methods Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.
Damage Loss of sensitive private information, monetary loss, identity theft.
Malware Removal (Windows)

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Email scams in general

In conclusion, this is a credential phishing scam disguised as an urgent account-termination warning. The email pushes recipients into handing over their email login details on a fake portal and should be disregarded entirely.

In some cases, similar scam emails are also used to distribute malware. More examples of scam emails like this one are Your Domain Has Incorrect DNS Settings, Email Software Update, and WebMail Account Will Be Blocked Due To Policy Violation.

How do spam campaigns infect computers?

Cybercriminals often spread malware via email using malicious attachments or links. These files can take various forms, including executables, Microsoft Office documents, PDFs, compressed archives, and scripts. Opening them can trigger a malware infection directly.

Not every spam email carries a direct payload. Some instead link to sites that automatically push malware downloads, or present convincing pages designed to trick users into running something harmful themselves. In all cases, the malware needs some form of user interaction, such as enabling malicious macro commands, to execute.

How to avoid installation of malware?

Be cautious with any unexpected email, particularly those urging immediate action. Do not click links or open attachments in messages from unknown senders. Urgency and threat cues in emails are red flags, not reasons to act quickly.

Download software only from official websites and trusted platforms. Avoid pirated programs, cracks, and key generators, as these are common vectors for hidden malware. Keep your operating system and all applications updated to close known security gaps.

Use reputable antivirus software and decline notification permissions from unfamiliar websites. If you have already opened a malicious file, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate any infiltrated malware.

Text presented in the "Account Violation Notice" email letter:

Subject: ********: ACCOUNT VIOLATION NOTICE.

Account violation Notice

Dear user,
A termination request has been initiated for your email

REASON: Your account was reported for Spam Rules Violation. Termination process will begin shortly.

If this request was not initiated by you, you are advised to cancel this request now by validating your mailbox below.

[VALIDATE MAILBOX]

Failure to validate the mailbox would result in your account permanently deleted from server.

Web Admin support

Copyright © 2026

A fake Gmail login page used in this scam:

Account Violation Notice phishing page

Instant automatic malware removal:

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Quick menu:

Types of malicious emails:

Phishing email icon Phishing Emails

Most commonly, cybercriminals use deceptive emails to trick Internet users into giving away their sensitive private information, for example, login information for various online services, email accounts, or online banking information.

Such attacks are called phishing. In a phishing attack, cybercriminals usually send an email message with some popular service logo (for example, Microsoft, DHL, Amazon, Netflix), create urgency (wrong shipping address, expired password, etc.), and place a link which they hope their potential victims will click on.

After clicking the link presented in such email message, victims are redirected to a fake website that looks identical or extremely similar to the original one. Victims are then asked to enter their password, credit card details, or some other information that gets stolen by cybercriminals.

Email-virus icon Emails with Malicious Attachments

Another popular attack vector is email spam with malicious attachments that infect users' computers with malware. Malicious attachments usually carry trojans that are capable of stealing passwords, banking information, and other sensitive information.

In such attacks, cybercriminals' main goal is to trick their potential victims into opening an infected email attachment. To achieve this goal, email messages usually talk about recently received invoices, faxes, or voice messages.

If a potential victim falls for the lure and opens the attachment, their computers get infected, and cybercriminals can collect a lot of sensitive information.

While it's a more complicated method to steal personal information (spam filters and antivirus programs usually detect such attempts), if successful, cybercriminals can get a much wider array of data and can collect information for a long period of time.

Sextortion email icon Sextortion Emails

This is a type of phishing. In this case, users receive an email claiming that a cybercriminal could access the webcam of the potential victim and has a video recording of one's masturbation.

To get rid of the video, victims are asked to pay a ransom (usually using Bitcoin or another cryptocurrency). Nevertheless, all of these claims are false - users who receive such emails should ignore and delete them.

How to spot a malicious email?

While cyber criminals try to make their lure emails look trustworthy, here are some things that you should look for when trying to spot a phishing email:

  • Check the sender's ("from") email address: Hover your mouse over the "from" address and check if it's legitimate. For example, if you received an email from Microsoft, be sure to check if the email address is @microsoft.com and not something suspicious like @m1crosoft.com, @microsfot.com, @account-security-noreply.com, etc.
  • Check for generic greetings: If the greeting in the email is "Dear user", "Dear @youremail.com", "Dear valued customer", this should raise suspiciousness. Most commonly, companies call you by your name. Lack of this information could signal a phishing attempt.
  • Check the links in the email: Hover your mouse over the link presented in the email, if the link that appears seems suspicious, don't click it. For example, if you received an email from Microsoft and the link in the email shows that it will go to firebasestorage.googleapis.com/v0... you shouldn't trust it. It's best not to click any links in the emails but to visit the company website that sent you the email in the first place.
  • Don't blindly trust email attachments: Most commonly, legitimate companies will ask you to log in to their website and to view any documents there; if you received an email with an attachment, it's a good idea to scan it with an antivirus application. Infected email attachments are a common attack vector used by cybercriminals.

To minimise the risk of opening phishing and malicious emails we recommend using Combo Cleaner Antivirus for Windows

Example of a spam email:

Example of an email spam

What to do if you fell for an email scam?

  • If you clicked on a link in a phishing email and entered your password - be sure to change your password as soon as possible. Usually, cybercriminals collect stolen credentials and then sell them to other groups that use them for malicious purposes. If you change your password in a timely manner, there's a chance that criminals won't have enough time to do any damage.
  • If you entered your credit card information - contact your bank as soon as possible and explain the situation. There's a good chance that you will need to cancel your compromised credit card and get a new one.
  • If you see any signs of identity theft - you should immediately contact the Federal Trade Commission. This institution will collect information about your situation and create a personal recovery plan.
  • If you opened a malicious attachment - your computer is probably infected, you should scan it with a reputable antivirus application. For this purpose, we recommend using  Combo Cleaner Antivirus for Windows.
  • Help other Internet users - report phishing emails to Anti-Phishing Working Group, FBI’s Internet Crime Complaint Center, National Fraud Information Center and U.S. Department of Justice.

Frequently Asked Questions (FAQ)

Why did I receive this email?

These messages are sent in bulk to large numbers of recipients. Scammers collect email addresses through data breaches, fake sign-up pages, and similar methods. The email is not personally targeted at you.

I have provided my personal information when tricked by this email, what should I do?

Change the password of any account that may have been compromised immediately. If the same credentials were used elsewhere, update those too. Contact the relevant service's official support to report the incident and seek further guidance.

I have downloaded and opened a malicious file attached to an email, is my computer infected?

Executable files can compromise a system as soon as they are opened. Document types such as PDFs or Office files may require additional interaction, like enabling macros, before malware activates. The risk depends on the file format and how you interacted with it.

I have read the email but did not open the attachment, is my computer infected?

Simply reading or viewing an email is harmless. Malware can only execute if you click a malicious link or open a harmful attachment. If you did neither, your computer is not at risk from this email.

Will Combo Cleaner remove malware infections that were present in email attachment?

Combo Cleaner is capable of detecting and removing a wide range of known malware. However, sophisticated threats can sometimes evade detection. Running a full system scan is the best way to ensure all infections are found and eliminated.

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Tomas Meskauskas

Tomas Meskauskas

Expert security researcher, professional malware analyst

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats.

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