SmileBox Redirect

Also Known As: Search.smilebox.com Virus
Distribution: Low
Damage level: Moderate

SmileBox - how to remove mystart.smilebox.com and search.smilebox.com?

What is SmileBox?

SmileBox is a popular application used to make collages, scrapbooks, and slide shows. Whilst the application itself is not malware or a virus, the creators of this app use some deceptive methods to monetize their free program. If you download and install this program without closely checking each installation progress window, you will inadvertently install a browser toolbar and your homepage will be changed to mystart.smilebox.com

Smilebox  home page

Furthermore, SmileBox may be installed on your PC whilst installing free software downloaded from the Internet. Some software developers bundle these third party apps in order to monetize their own programs. As mentioned, SmileBox is not a computer security threat, though having this type of software installed on your PC could place your privacy and PC security at risk.

Why should you uninstall SmileBox from your computer?

  • Smilebox changes your default search engine (most commonly Google, Bing, etc.) provider to search.smilebox.com
  • This app changes your default homepage to mystart.smilebox.com
  • SmileBox is sometimes bundled with third party free software and can install on your computer without your knowledge

If you have willingly installed SmileBox on your computer and you are happy with the services received, then no action is necessary. Bear in mind, however, that this app employs deceptive monetization methods, which could place your privacy at risk, thus clearly presenting a case for removing it from your PC - the choice is yours. If you have not willingly installed this program, and your Internet browsers are being redirected to mystart.smilebox.com and search.smilebox.com, use the removal instructions provided to eliminate this software and associated toolbars from your PC.

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Quick menu:

SmileBox removal:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

smilebox uninstall

In the uninstall programs window, look for "Smilebox, SmileBox EN Toolbar, Web Assistant", select these entries and click " Uninstall" or "Remove"

After uninstalling SmileBox app and toolbar, it is recommended that you scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software. Remove the entries that this programs detects to ensure your PC is clean from any possible spyware and malware infections.

SmileBox Toolbar removal from browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

smilebox internet explorer

Click on the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer) select "Manage Add-ons". Look for SmileBox Toolbar related entries (SmileBox EN Toolbar, SmileBox EN Toolbar, Web Assistant) and disable them.

Optional method:

If you continue to have problems with removal of the search.smilebox.com virus, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

smilebox Google Chrome

Click the Chrome menu icon Google Chrome options icon (at the top right corner of Google Chrome) select "Tools" and click on "Extensions".  Locate "SmileBox EN" and "Web Assistant", select them and click on the trash can icon.

Optional method:

If you continue to have problems with removal of the search.smilebox.com virus, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plugins from Mozilla Firefox:

smilebox toolbar mozilla firefox

Click on the Firefox menu firefox menu icon (at the top right corner of the main window) select "Add-ons". Click on "Extensions" and disable "SmileBox EN" and "Web Assistant".

Optional method:

Computer users who have problems with search.smilebox.com virus removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

Removing browser hijackers from safari step 1 - accessing preferences

Make sure your Safari browser is active and click Safari menu, then select Preferences...

removing browser hijacker from safari step 2 - removing extensions

In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.

Removing browser hijackers from safari step 3 - changing homepage

In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.

removing browser hijackers from safari step 4 - changing the default Internet search engine

In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing browser hijackers from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.

Change your homepage and new tab settings:

Removing browser hijackers from Microsoft Edge step 2

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".

Change your default Internet search engine:

Removing browser hijackers from Microsoft Edge step 3

To change your default search engine in Microsoft Edge: Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon Microsoft Edge (Chromium) puzzle icon near it and select "Disable".

Optional method:

If you continue to have problems with removal of the search.smilebox.com virus, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Manual SmileBox removal:

If you were unable to remove SmileBox using the steps above, you can use this manual removal instruction. Use it at your own risk, since if you do not have strong computer knowledge, you could harm your operating system. Be careful and use it only if you are an experienced computer user. (Instructions on how to end processes, remove registry entries...)

End these SmileBox processes:

[random].exe

Remove these SmileBox registry entries:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UACd.sys
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\4DW4R3
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\_VOIDd.sys
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\_VOID

Summary:

declining installation of browser hijackers while downloading free software sampleA browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.

Removal assistance:
If you are experiencing problems while trying to remove search.smilebox.com virus from your Internet browsers, please ask for assistance in our malware support forum.

Post a comment:
If you have additional information on search.smilebox.com virus or it's removal please share your knowledge in the comments section below.

Dorra

this was so irritating :( thanks to u i got everything fixed!

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Search.smilebox.com Virus QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Search.smilebox.com Virus on your mobile device.
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