Written by Tomas Meskauskas on
SmileBox - how to remove mystart.smilebox.com and search.smilebox.com?
What is SmileBox?
SmileBox is a popular application used to make collages, scrapbooks, and slide shows. Whilst the application itself is not malware or a virus, the creators of this app use some deceptive methods to monetize their free program. If you download and install this program without closely checking each installation progress window, you will inadvertently install a browser toolbar and your homepage will be changed to mystart.smilebox.com
Furthermore, SmileBox may be installed on your PC whilst installing free software downloaded from the Internet. Some software developers bundle these third party apps in order to monetize their own programs. As mentioned, SmileBox is not a computer security threat, though having this type of software installed on your PC could place your privacy and PC security at risk.
Why should you uninstall SmileBox from your computer?
- Smilebox changes your default search engine (most commonly Google, Bing, etc.) provider to search.smilebox.com
- This app changes your default homepage to mystart.smilebox.com
- SmileBox is sometimes bundled with third party free software and can install on your computer without your knowledge
If you have willingly installed SmileBox on your computer and you are happy with the services received, then no action is necessary. Bear in mind, however, that this app employs deceptive monetization methods, which could place your privacy at risk, thus clearly presenting a case for removing it from your PC - the choice is yours. If you have not willingly installed this program, and your Internet browsers are being redirected to mystart.smilebox.com and search.smilebox.com, use the removal instructions provided to eliminate this software and associated toolbars from your PC.
- What is SmileBox?
- STEP 1. Uninstall Smilebox, SmileBox EN Toolbar, Web Assistant applications using Control Panel.
- STEP 2. Remove SmileBox redirect from Internet Explorer.
- STEP 3. Remove SmileBox browser hijacker from Google Chrome.
- STEP 4. Remove SmileBox homepage and default search engine from Mozilla Firefox.
- STEP 5. Remove SmileBox redirect from Safari.
- STEP 6. Remove SmileBox manually by deleting registry entries.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for "Smilebox, SmileBox EN Toolbar, Web Assistant", select these entries and click " Uninstall" or "Remove"
After uninstalling SmileBox app and toolbar, it is recommended that you scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software. Remove the entries that this programs detects to ensure your PC is clean from any possible spyware and malware infections.
SmileBox Toolbar removal from browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click on the "gear" icon (at the top right corner of Internet Explorer) select "Manage Add-ons". Look for SmileBox Toolbar related entries (SmileBox EN Toolbar, SmileBox EN Toolbar, Web Assistant) and disable them.
If you continue to have problems with removal of the smilebox , reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome) select "Tools" and click on "Extensions". Locate "SmileBox EN" and "Web Assistant", select them and click on the trash can icon.
If you continue to have problems with removal of the smilebox , reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Tools. From the opened menu, select Extensions. In the opened window, select Settings (at the left corner of the screen). Scroll down to the bottom of the screen. Click the Show advanced settings… link.
After scrolling to the bottom of the screen, click the Reset browser settings button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click on the Firefox menu (at the top right corner of the main window) select "Add-ons". Click on "Extensions" and disable "SmileBox EN" and "Web Assistant".
Computer users who have problems with smilebox removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click the Open Help Menu icon,
Select Troubleshooting Information.
In the opened window, click the Reset Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Reset button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active and click Safari menu, then select Preferences...
In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.
In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.
In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Manual SmileBox removal:
If you were unable to remove SmileBox using the steps above, you can use this manual removal instruction. Use it at your own risk, since if you do not have strong computer knowledge, you could harm your operating system. Be careful and use it only if you are an experienced computer user. (Instructions on how to end processes, remove registry entries...)
End these SmileBox processes:
Remove these SmileBox registry entries:
A browser hijacker is a type of adware that alters user's Internet browser settings by changing one's homepage and default Internet search engine to some unwanted website. Most commonly this type of adware infiltrates user's operating system through free software downloads. While browser redirects might seem as a low risk security infection, computer users should know that the websites to which they are being redirected to commonly contain deceptive online advertisements and the Internet search engine that is presented in such websites might return shady Internet search results. Using such websites for one's daily Internet searches might easily end up in privacy issues, identity theft or malware infections.
A computer that is affected by a browser hijacker is exposed to high risk security infections. To prevent further privacy and security issues it's recommended removing any Internet browser settings altering adware as soon as possible. To avoid installation of search.smilebox.com virus be very attentive when downloading and installing free software.
If your download is managed by a download client be sure to opt out of installing advertised toolbars or applications that seek to change your homepage and default Internet search engine. Some of the mentioned free software download clients don't allow downloading the chosen free program if user decides to decline installation of it's offered toolbars, in such cases it's recommended to cancel the installation and look for an alternative download source.
Symptoms indicating that your Internet browsers are affected by a browser hijacker: your homepage and/or default Internet search engine is changed, appearance of new toolbars, slow performance of Internet browsers, new Bookmarks or Favorites added, you can't change your homepage or default search engine, you see online ads on your screen that are not served by the website, you get redirected to pages you never intended to visit.
If you are experiencing problems while trying to remove search.smilebox.com virus from your Internet browsers, please ask for assistance in our malware removal forum.
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