Written by Tomas Meskauskas on
BasicScan.com - how to remove this browser redirect virus?
What is BasicScan.com?
The BasicScan.com website is promoted using browser redirects and other deceptive methods. Computer users entering this website are presented with a search bar - using this is not recommended. The BasicScan search bar is deceptive and may lead to the installation of unwanted browser add-ons and malware on your computer. Whilst legitimate search engines (Google, Bing, Yahoo etc.) present users with organic search results, BasicScan.com displays only sponsored results. Do not click on any links displayed by this search engine. Google and other major search engine companies spend a lot of time and money to prevent malicious and deceptive sponsored results, whereas BasicScan is related to malware and created with the sole purpose to make money.
If your Internet browser redirects you to the BasicScan.com website, this is a clear indication that your computer is infected with Trojans and malware. Your Internet browser settings and Hosts file may have been modified without your consent. Using BasicScan.com for your Internet searches is not recommended and holds a high probability of leading to computer security problems.
BasicScan.com is not a legitimate website and related to malware infections. If your Internet browser redirects you to this site, it is a clear indication that your PC is infected. Take immediate action. Scan your computer with legitimate antivirus and antispyware programs. Do not trust this site or use it for your daily Internet searches. BasicScan.com collects your private information and may sell it to third parties, leading to potential identity theft and privacy issues. Use the removal guide provided to eliminate this destructive redirect from your Internet browsers.
Quick menu: Quick solution to remove BasicScan Virus
- What is BasicScan.com?
- STEP 1. Uninstall BasicScan.com application using Control Panel.
- STEP 2. Remove BasicScan.com redirect from Internet Explorer.
- STEP 3. Remove BasicScan.com browser hijacker from Google Chrome.
- STEP 4. Remove BasicScan.com homepage and default search engine from Mozilla Firefox.
- STEP 5. Remove BasicScan.com redirect from Safari.
BasicScan.com redirect removal:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window: look for “BasicScan.com”, select this entry and click "Uninstall" or "Remove".
The Hosts file is used to resolve canonical names of websites to IP addresses. When it is changed, the user may be redirected to malicious sites, despite seeing legitimate URLs in address bar. It is difficult to determine sites are genuine when the Hosts file is modified. To fix this, please download the Microsoft Fix It tool, that restores your Hosts file to the Windows default. Run this tool when downloaded and follow the on-screen instructions. Download link below:
After removing BasicScan.com redirect, scan your computer for any remaining unwanted components or possible malware infections. Recommended malware removal software.
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Check for BasicScan.com related extensions: Click on the "gear" icon (at the top right corner of Internet Explorer) select "Manage Add-ons".Look for BasicScan.com related entries and disable them.
To change your homepage from BasicScan.com to your preferred domain: Click on the "gear" icon (at the top right corner of Internet Explorer) select "Internet Options", in the opened window, remove BasicScan.com and enter your preferred domain, which will open each time you launch Internet Explorer.
If you continue to have problems with removal of the basicscan.com , reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome) select "Tools" and click on "Extensions". Locate entries related to BasicScan.com select them and click on the trash can icon.
To change your homepage from BasicScan.com to your preferred domain - click the Chrome menu icon (at the top right corner of Google Chrome) select "Settings". In "On startup" section click "set pages", hover your mouse over the unwanted URL and click the x symbol. Now you can add your preferred website as your homepage.
If you continue to have problems with removal of the basicscan.com , reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Tools. From the opened menu, select Extensions. In the opened window, select Settings (at the left corner of the screen). Scroll down to the bottom of the screen. Click the Show advanced settings… link.
After scrolling to the bottom of the screen, click the Reset browser settings button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click on the Firefox menu (at the top right corner of the main window) select "Add-ons". Click on "Extensions" and disable any entries related to BasicScan.com.
To reset your homepage click on the Firefox menu (at the top right corner of the main window) then select "Options", in the opened window, remove BasicScan.com and enter your preferred domain.
Computer users who have problems with basicscan.com removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click the Open Help Menu icon,
Select Troubleshooting Information.
In the opened window, click the Reset Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Reset button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active and click Safari menu, then select Preferences...
In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.
In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.
In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
A browser hijacker is a type of adware that alters user's Internet browser settings by changing one's homepage and default Internet search engine to some unwanted website. Most commonly this type of adware infiltrates user's operating system through free software downloads. While browser redirects might seem as a low risk security infection, computer users should know that the websites to which they are being redirected to commonly contain deceptive online advertisements and the Internet search engine that is presented in such websites might return shady Internet search results. Using such websites for one's daily Internet searches might easily end up in privacy issues, identity theft or malware infections.
A computer that is affected by a browser hijacker is exposed to high risk security infections. To prevent further privacy and security issues it's recommended removing any Internet browser settings altering adware as soon as possible. To avoid installation of basicscan virus be very attentive when downloading and installing free software.
If your download is managed by a download client be sure to opt out of installing advertised toolbars or applications that seek to change your homepage and default Internet search engine. Some of the mentioned free software download clients don't allow downloading the chosen free program if user decides to decline installation of it's offered toolbars, in such cases it's recommended to cancel the installation and look for an alternative download source.
Symptoms indicating that your Internet browsers are affected by a browser hijacker: your homepage and/or default Internet search engine is changed, appearance of new toolbars, slow performance of Internet browsers, new Bookmarks or Favorites added, you can't change your homepage or default search engine, you see online ads on your screen that are not served by the website, you get redirected to pages you never intended to visit.
If you are experiencing problems while trying to remove basicscan virus from your Internet browsers, please ask for assistance in our malware removal forum.
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