Jollywallet removal instructions
What is Jollywallet?
Jollywallet is a browser plug-in created by Radyoos Media Ltd. It promises to save users money whilst shopping online (by recouping a percentage of any money spent). This browser add-on is not technically a computer virus or related to malware infections, however, computer users have recently reported that Jollywallet was installed on their computers without their consent. Many also complain that they feel annoyed by pop-ups ads generated by this browser add-on and prefer to shop online without the imposition of these offers. Unwilling or inadvertent installations such as these may occur as a result of Jollywallet's use of a deceptive marketing method called bundling. Commonly, Internet users inadvertently install browser extensions such as these together with free software downloaded from the Internet.
Today, many download websites and freeware developers use so-called 'installers' or 'download clients' to monetize their free services - when installing free software, they offer installation of additional promoted software, browser toolbars, or plug-ins. To avoid unwilling installation of Jollywallet and other potentially unwanted software, always closely inspect each freeware installation step, opting-out of any additional installations and disallowing any suggested changes to your browser homepage, default search engine settings, etc.
Whilst Jollywallet is not malware, it can be categorized as adware due to the deceptive promotion techniques employed. If you feel that Jollywallet was installed on your Internet browsers (Internet Explorer, Google Chrome, or Mozilla FireFox) without your consent, use the removal guide provided to eliminate unwanted ads when visiting online shopping websites. To avoid adware or PUP (potentially unwanted program) installation in the future, only visit legitimate websites for your freeware downloads and always select the 'Custom Installation' option, rather than 'Typical Install', when installing any free software (this allows you to opt-out of additional software installation).
Deceptive free software installers used in Jollywallet adware distribution:
Ads generated by Jollywallet adware:
- What is Jollywallet?
- STEP 1. Uninstall Jollywallet application using Control Panel.
- STEP 2. Remove Jollywallet ads from Internet Explorer.
- STEP 3. Remove Jollywallet advertisements from Google Chrome.
- STEP 4. Remove Ads by Jollywallet from Mozilla Firefox.
- STEP 5. Remove Jollywallet extension from Safari.
Jollywallet adware removal:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for "Jollywallet", select this entry and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted program (which causes Jollywallet ads), scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove Jollywallet adware from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for "Jollywallet", select this entry and click "Remove".
If you continue to have problems with removal of the jollywallet virus, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Tools" and click on "Extensions". Locate: "jollywallet", select this entry and click the trash can icon.
If you continue to have problems with removal of the jollywallet virus, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Tools. From the opened menu, select Extensions. In the opened window, select Settings (at the left corner of the screen). Scroll down to the bottom of the screen. Click the Show advanced settings… link.
After scrolling to the bottom of the screen, click the Reset browser settings button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove "jollywallet official extention".
Computer users who have problems with jollywallet virus removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click the Open Help Menu icon,
Select Troubleshooting Information.
In the opened window, click the Reset Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Reset button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Most commonly adware or potentially unwanted applications infiltrate user's Internet browsers through free software downloads. Notice that the safest source for downloading free software is it's developers website. To avoid installation of adware be very attentive when downloading and installing free software. When installing the already downloaded free program choose custom or advanced installation options – this step will reveal all of the potentially unwanted applications that are being installed together with your chosen free program.
If you are experiencing problems while trying to remove jollywallet virus from your computer, please ask for assistance in our malware support forum.
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