Search.ask.com Toolbar

Also Known As: Ask.com Redirect
Type: Utilities
Distribution: Low
Damage level: Low

Ask Toolbar - how to remove browser redirects to search.ask.com?

What is Search.ask.com?

The Ask toolbar is a browser add-on promising to enhance Internet users' browsing experience by adding quick links to social networks, radio stations, local weather forecasts, news, etc. This browser toolbar is developed by a legitimate company (a question answering-focused web search engine) and is not a virus or malware. The downside of using this browser add-on is that it alters Internet browsers settings - changing the homepage to ask.com and default search engine to search.ask.com Note that in most cases, users can opt-out of these modifications during the installation phase of this toolbar. Many users, however, do not pay close enough attention to the installation steps, thus resulting in unwanted changes being made to their Internet browsers (Internet Explorer, Google Chrome, Mozilla Firefox).

search.ask.com redirect homepage

Computer users should be aware of a popular software distribution method called 'bundling'. Many download websites and freeware developers use this method to monetize their downloads, and therefore, users should express caution when downloading and installing free software downloaded from the Internet. To avoid installation of adware or unwanted browser toolbars, always choose the 'Custom Installation' option when installing freeware and disallow any suggested changes to the Internet browser settings. The Ask toolbar is a potentially unwanted program (PUP), and if installed unwillingly, should be removed.

The Ask toolbar causes redirect issues and potentially diminished Internet browser performance. If you feel that this toolbar was installed on your Internet browser/s without your consent, use the removal guide provided to eliminate it. Note that some devious download websites use 'silent installers' and may install the Ask toolbar without permission. The best way to avoid unwanted browser toolbars is to download software from legitimate sources only and pay close attention to the installation steps.

Deceptive free software installers used in Ask toolbar distribution:

search.ask.com toolbar installer sample 5 ask toolbar installer sample 4 search.ask.com browser hijacker installer sample 3 ask toolbar (browser hijacker) installer sample 2 ask toolbar (browser hijacker) installer

Instant automatic removal of Ask.com Redirect: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of Ask.com Redirect. Download it by clicking the button below:
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Quick menu:

Ask Toolbar removal:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

search.ask.com application uninstall via Control Panel

In the uninstall programs window, look for "Search App by Ask", select this entry and click " Uninstall" or "Remove"

After uninstalling Ask Toolbar, which causes browser redirects to ask.com and search.ask.com, scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.

Ask Toolbar removal from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

search.ask.com toolbar removal from Internet Explorer extensions

Click on the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer) select "Manage Add-ons". Look for Ask.com related entries (for example "Social Search App by Ask") and disable them.

search.ask.com url removal from Internet Explorer homepage

To change your homepage from ask.com to your preferred domain, click on the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer) select "Internet Options", in the opened window remove hxxp://www.search.ask.com and enter your preferred domain, which will open each time you launch Internet Explorer.

Change default search engine:

Removing search.ask.com from Internet Explorer default Internet search engine

Click on the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer) select "Manage Add-ons". In the opened window select "Search Providers", set "Google", "Bing" or any other preferred search engine as your default and then remove "Ask Search".

Optional method:

If you continue to have problems with removal of the ask.com redirect, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

removing search.ask.com related Google Chrome extensions

Click the Chrome menu icon Google Chrome options icon (at the top right corner of Google Chrome) select "Tools" and click on "Extensions".  Locate "Ask Toolbar", select it and click on the trash can icon.

removing search.ask.com from Google Chrome homepage

To change your homepage from ask.com to you preferred domain, click the Chrome menu icon Google Chrome options icon (at the top right corner of Google Chrome) select "Settings". In "On startup" section click "set pages", hover your mouse over ask.com and click the x symbol. Now you can add your preferred website as your homepage.

Change default search engine:

removing search.ask.com from Google Chrome default Internet search engine

To change your default search engine in Google Chrome: Click the Chrome menu icon Google Chrome options icon (at the top right corner of Google Chrome) select "Settings", in "Search" section click "Manage Search Engines...", remove "Ask Search" and add or select your preferred domain.

Optional method:

If you continue to have problems with removal of the ask.com redirect, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plugins from Mozilla Firefox:

removing search.ask.com related Mozilla Firefox extensions

Click on the Firefox menu firefox menu icon (at the top right corner of the main window) select "Add-ons". Click on "Extensions" and remove "Ask Toolbar".

removing search.ask.com from Mozilla Firefox homepage

To reset your homepage click on the Firefox menu firefox menu icon (at the top right corner of the main window) then select "Options", in the opened window, remove ask.com  and enter your preferred domain.

Change default search engine:

remove search.ask.com from Mozilla Firefox default Internet search engine

In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "ask.com"
Right-click on the found preferences and select "Reset" to restore default values.

Optional method:

Computer users who have problems with ask.com redirect removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

Removing browser hijackers from safari step 1 - accessing preferences

Make sure your Safari browser is active and click Safari menu, then select Preferences...

removing browser hijacker from safari step 2 - removing extensions

In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.

Removing browser hijackers from safari step 3 - changing homepage

In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.

removing browser hijackers from safari step 4 - changing the default Internet search engine

In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge logoRemove malicious add-ons from Microsoft Edge:

Removing browser hijackers from Microsoft Edge step 1

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), select "Extensions". Look for any recently-installed suspicious extensions, right click your mouse on these entries and click "Uninstall".

Removing browser hijackers from Microsoft Edge step 2

Change your homepage:

Changing homepage in Microsoft Edge

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), select "Settings", in the opened tab, click the "+ Add new page" link, after entering your preferred URL, remove the link of browser hijackers by clicking the "X" button next to the associated URL.

Change your default search engine:

Changing default Internet search engine in Microsoft Edge

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), select "Settings". Click the "View advanced settings" button and select "Change search engine". In the opened tab, select your preferred Internet search engine and click "Set as default".

Optional method:

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), and select Settings.

Resetting Microsoft Edge settings step 1

In the opened tab, click the "Choose what to clear" button.

Resetting Microsoft Edge settings step 2

Click Show more and select everything, and then click the "Clear" button.

Resetting Microsoft Edge settings step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.