Coupon Genie Adware

What is Coupon Genie?

Coupon Genie is a browser add-on created by 215 Apps (Innovative Apps). This browser extension displays coupon ads when Internet users visit online shopping websites such as Best Buy, Walmart, Zappos, Dick's Sporting Goods, Expedia, Staples, GameStop, etc.

This plug-in installs on Internet Explorer, Google Chrome, and Mozilla FireFox. Computer users should be aware that, whilst on initial inspection Discount Genie may seem legitimate, in fact this browser add-on is categorized as adware.

Many Internet users report that this plug-in was installed on their Internet browsers without their consent, and moreover, they experienced diminished browser performance as a result.

Browser extensions created by 215 Apps (Innovative Apps) are known to cause privacy issues, and furthermore, this company is related to the Yontoo and "Ads not by this site" adware programs. Commonly, Internet users install Discount Genie together with free software downloaded from the Internet.

Computer users should be aware that many popular download websites use a software marketing method called 'bundling' whereby users are forced into using 'download clients' offering additional software during the freeware installation phase. Discount Genie is a potentially unwanted program (PUP), and we recommend that it is eliminated from Internet browsers.

Coupon Genie is just one of many unwanted browser extensions developed by 215 Apps. Further examples of similar adware include Discount Dragon, Savings Assistant, and many others. To avoid installation of these PUPs, Internet users should express caution when downloading and installing free software.

Always choose the 'Custom installation' option, rather than 'Typical' during the installation phase, and disallow installation of any additional software or browser add-ons. If you observe Coupon Genie coupon ads when visiting online shopping websites, use the removal guide provided to resolve these issues.

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Quick menu:

• What is Coupon Genie?
• STEP 1. Uninstall Coupon Genie application using Control Panel.
• STEP 2. Remove Coupon Genie add-on and homepage from Internet Explorer.
• STEP 3. Remove Coupon Genie plugin and homepage from Google Chrome.
• STEP 4. Remove Coupon Genie extension and homepage from Mozilla Firefox.
• STEP 5. Remove Coupon Genie extension from Safari.
• STEP 6. Remove rogue plug-ins from Microsoft Edge.

Coupon Genie removal:

Windows 11 users:

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

In the uninstall programs window: look for "Coupon Genie", select this entry and click " Uninstall" or "Remove"

After uninstalling Coupon Genie, scan your computer for any remaining unwanted components or possible malware infections. Recommended malware removal software.

Remove Coupon Genie from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Remove malicious add-ons from Internet Explorer:

Click on the "gear" icon (at the top right corner of Internet Explorer) select "Manage Add-ons". Look for Innovative Apps related entries ("Coupon Genie") and disable them.

Optional method:

If you continue to have problems with removal of the coupon genie virus, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

In the opened window, select the Advanced tab.

Click the Reset button.

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Remove malicious extensions from Google Chrome:

Click the Chrome menu icon (at the top right corner of Google Chrome) select "Tools" and click on "Extensions".  Locate: "Coupon Genie" select it and click on the trash can icon.

Optional method:

If you continue to have problems with removal of the coupon genie virus, reset your Google Chrome browser settings. Click the Chrome menu icon  (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

If Coupon Genie extension is greyed-out and you cannot remove it ("This extension is managed and cannot be removed of disabled"), please follow this removal guide - how to remove a managed Google Chrome extension?

Remove malicious plugins from Mozilla Firefox:

Click on the Firefox menu (at the top right corner of the main window) select "Add-ons". Click on "Extensions" and disable this add-on: "Coupon Genie".

Optional method:

Computer users who have problems with coupon genie virus removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.

Select Troubleshooting Information.

In the opened window, click the Refresh Firefox button.

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Remove malicious extensions from Safari:

Make sure your Safari browser is active, click Safari menu, and select Preferences....

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

In the opened window select all history and click the Clear History button.

Remove malicious extensions from Microsoft Edge:

Click the Edge menu icon  (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Optional method:

If you continue to have problems with removal of the coupon genie virus, reset your Microsoft Edge browser settings. Click the Edge menu icon  (at the top right corner of Microsoft Edge) and select Settings.

In the opened settings menu select Reset settings.

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

• If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

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