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System Doctor 2014

Also Known As: System Doctor 2014 Rogue
Damage level: High

What is System Doctor 2014?

System Doctor 2014 is a fake antivirus program, which imitates detection of various high-risk malware and viruses in order to trick computer users into activating a 'full version'. Cyber criminals responsible for creating this rogue antivirus program charge $99.99 for a 12-month subscription.

Note that paying for the license key of System Doctor 2014 is equivalent to sending your money to cyber criminals. Furthermore, you will divulge your credit card information, which can be used for further theft from your account. This program infiltrates users' operating systems via drive-by downloads and 'exploit kits'.

After successful infiltration, this bogus software imitates legitimate antivirus software and generates a large list of supposedly 'detected' security threats. To remove them, users are encouraged to activate this fake software by paying the bogus fine.

System Doctor 2014

PC users should be aware that information provided by this program (including security scans and security warning messages) is part of a scam created to scare unsuspecting PC users into buying a useless program. System Doctor 2014 originates from a family of rogue antivirus programs called WinWebSec.

A previous variant, using similar deceptive tactics, was called System Care Antivirus. If you observe System Doctor 2014 'scanning' your computer for security infections, you are dealing with fake antivirus software, which is attempting to trick you into paying for the non-existent 'full version'. Do not trust this program - it is a scam developed by cyber criminals.

Although System Doctor 2014 fake antivirus employs a professional-looking user interface, it has little in common with legitimate antivirus programs. The security scans and security warning pop-ups are falsely-generated and displayed with the purpose of tricking computer users.

Note that bogus security scans and warning messages are just some of the many problems caused by this rogue software. After installation, this bogus software disables the Task Manager, blocks execution of installed programs, and hijacks Internet browsers.

A common source of fake antivirus programs are 'exploit kits', which infiltrate users' computer via any security vulnerabilities detected on the system. Thus, to protect your computer, keep your software up-to-date.

Exploit kits are used to proliferate fake antivirus programs and are often found within infected email messages, hacked websites, and ad networks. If your PC is already infected with System Doctor 2014, use the removal guide provided to remove this scam.

A fake security scan performed by this rogue antivirus program in order to scare PC users into buying the useless activation key:

System Doctor 2014 fake security scan results

Fake security warning messages generated by System Doctor 2014:

Security center.
Warning! Suspicious activity detected.
Virus activity detected.
Attempt to change configuration files detected.
Rootkit embedding attempt detected.
Recommendation: You are using a limited version of System Doctor 2014. Please activate System Doctor 2014 to resist all virus threats efficiently. Suitable solution found "System Doctor 2014"

 System Doctor 2014 fake security warning pop-up

Website used by cyber criminals to collect payments for the licence key of this rogue antivirus program:

System Doctor 2014 rogue antivirus payment page

This website is used by cyber criminals to collect the payments from computer users tricked by the scam. PC users who have already paid for System Doctor 2014, should immediately contact their credit card company and dispute the charges, explaining that they have been tricked into buying a fake antivirus program.

System Doctor 2014 rogue is unique as compared to previous variants (the WinWebSec family), since cyber criminals translate it into English, German, French, Spanish, Italian, and Portuguese.

System Doctor 2014 transalted to English, German, French, Spanish, Italian, Portuguese languages

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Quick menu:

System Doctor 2014 removal:

System Doctor 2014 hijacks Internet browsers and displays fake security warning messages when users attempt to access the Internet using Internet Explorer, Google Chrome, and Mozilla FireFox.

Before downloading anti-spyware software to remove this fake antivirus software, try to enter one of these retrieved activation keys (when asked to purchase a licence key, click "manual activation" and enter one of these activation keys):

System Doctor 2014 activation

AF03E-A1B69411-5E496BEE-92A70D00-1AD697F6
or
AA39754E-715219CE

Screenshots of System Doctor 2014 after entering the retrieved activation keys:

System Doctor 2014 after entering retreived activation key

Entering one of these retrieved registry keys will trick System Doctor 2014 into behaving as though you have purchased the licence key. This allows execution of installed software and allows access to the Internet in order to download legitimate anti-spyware software.

Note that entering these licence keys does not remove this rogue antivirus program from your computer - it simply makes the removal process less complicated. In order to completely eliminate System Doctor 2014, download recommended malware removal software and run a full system scan:

If you cannot execute the downloaded anti-spyware software, try downloading an alternate installer (it is renamed to iexplore.exe, since most fake antivirus programs does not block execution of files with this name)

Optional method:

If you cannot access your Internet browsers: Click Start then click Run. (Click Windows logo in Windows 7 and Windows Vista)

In Windows XP, When the Run dialogue appears, enter this text: www.pcrisk.com/download-spyware-remover and then press ENTER. In Windows 7 and Windows Vista you can type this text directly into the search field and then press ENTER.

download remover using run dialog windows xp
download remover using run dialog windows 7

Windows 8 users: On your keyboard press Windows key + R, The Run window will pop up. In the opened "Run" window type:  www.pcrisk.com/installer.com and then press ENTER

Windows 8 Run Dialog

After pressing enter, the "File Download" dialogue of the recommended malware removal software will appear. Click Run and follow the on-screen instructions.

System Doctor 2014 removal using Safe Mode with Networking:

1. Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer starting process press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, then select Safe Mode with Networking from the list.

safe mode with networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 in Safe Mode with Networking: Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click on Advanced startup options, in the opened "General PC Settings" window select Advanced startup. Click on "Restart now" button.

Your computer will now restart into "Advanced Startup options menu". Click on the "Troubleshoot" button, then click on "Advanced options" button. In the advanced option screen click on "Startup settings". Click on the "Restart" button. Your PC will restart into Startup Settings screen. Press "5" to boot in Safe Mode with Networking.

Windows 8 Safe Mode with Networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

2. System Doctor 2014  modifies system Hosts file. The Hosts file is used to resolve canonical names of websites to IP addresses. When it is changed, the user may be redirected to malicious sites, despite seeing legitimate URLs in address bar. It is difficult to determine sites are genuine when the Hosts file is modified.

To fix this, please download the Microsoft Fix It tool, that restores your Hosts file to the Windows default. Run this tool when downloaded and follow the on-screen instructions. Download link below:

3. Download and install the recommended malware removal software to completely remove this fake antivirus program from your computer.

NOTE: Rogue antivirus programs can block download of legitimate anti-spyware software. If you cannot download it using the default location, try one of the alternative download locations below:

  • Location 1 (the file is renamed to "iexplore.exe", since most rogue antivirus programs do not block execution of programs with this file name)
  • Location 2

Other tools, known to remove System Doctor 2014:

Summary:

The fake antivirus programs (also known as "rogue antivirus programs" or "scareware") are applications that tries to lure computer users into paying for their non-existent full versions to remove the supposedly detected security infections (although the computer is actually clean). These bogus programs are created by cyber criminals who design them to look as legitimate antivirus software. Most commonly rogue antivirus programs infiltrate user's computer using poop-up windows or alerts which appear when users surf the Internet. These deceptive messages trick users into downloading a rogue antivirus program on their computers. Other known tactics used to spread scareware include exploit kits, infected email messages, online ad networks, drive-by downloads, or even direct calls to user's offering free support.

A computer that is infected with a fake antivirus program might also have other malware installed on it as rogue antivirus programs often are bundled with Trojans and exploit kits. Noteworthy that additional malware that infiltrates user's operating system remains on victim's computer regardless of whether a payment for a non-existent full version of a fake antivirus program is made. Here are some examples of fake security warning messages that are used in fake antivirus distribution:

Fake pop-up used in rogue antivirus distribution example 1

Fake pop-up used in rogue antivirus distribution example 2

Computer users who are dealing with a rogue security software shouldn't buy it's full version. By paying for a license key of a fake antivirus program users would send their money and banking information to cyber criminals. Users who have already entered their credit card number (or other sensitive information) when asked by such bogus software should inform their credit card company that they have been tricked into buying a rogue security software. Screenshot of a web page used to lure computer users into paying for a non-existent full version of system doctor 2014 rogue and other rogue antivirus programs:

example of a webpage used to collect payments for fake antivirus programs

To protect your computer from system doctor 2014 rogue and other rogue antivirus programs users should:

  • Keep their operating system and all of the installed programs up-to-date.
  • Use legitimate antivirus and anti-spyware programs.
  • Use caution when clicking on links in social networking websites and email messages.
  • Don't trust online pop-up messages which state that your computer is infected and offers you to download security software.

Symptoms indicating that your operating system is infected with a fake antivirus program:

  • Intrusive security warning pop-up messages.
  • Alerts asking to upgrade to a paid version of a program to remove the supposedly detected malware.
  • Slow computer performance.
  • Disabled Windows updates.
  • Blocked Task Manager.
  • Blocked Internet browsers or inability to visit legitimate antivirus vendor websites.

If you have additional information on system doctor 2014 rogue or it's removal please share your knowledge in the comments section below.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
System Doctor 2014 Rogue QR code
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