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Hard Case Adware

Also Known As: Ads by Hard Case
Type: Adware
Damage level: Medium

What is Hard Case?

Created by SuperWeb LLC, Hard Case claims to improve the Internet browsing experience by enabling various features such as comparison shopping and coupons - "We're passionate about improving web by providing the best tools to enhance the browsing experience, from searching the web to comparing online deals to find the best prices. We've combined all of our great ideas into the Hard Case product suite, a FREE set of tools that work to make your browsing experience... better!".

This may seem legitimate and useful functionality, however, be aware that hard case is categorized as adware or a potentially unwanted program (PUP). This rogue add-on is distributed using a deceptive software marketing method called 'bundling' (stealth installation together with other software).

After installation on Internet browsers (Internet Explorer, Google Chrome, and Mozilla Firefox) without users' permission, Hard Case tracks users' Internet browsing activity and delivers intrusive advertisements.

hard case adware

Information recorded by this adware includes (but is not limited to) Internet Protocol (IP) addresses, website URLs visited, pages viewed, search queries entered into search engines, unique identifier numbers, and so on.

Be aware that this collected data may be personally identifiable, and therefore, the presence of Hard Case on your system can lead to serious privacy issues or identity theft. Furthermore, advertisements delivered (banner, pop-up, interstitial, transitional, search, coupon, etc.) often lead to websites containing infectious content, and thus, your computer might become infected.

Hard Case is just one of many applications developed by SuperWeb LLC. This company has released hundreds of identical applications under different names (for example, Metal Maker, New App, and Simple for You) to prevent detection by legitimate anti-spyware and anti-virus suites.

None of these applications are useful to the user - their purpose is to generate revenue by the display of advertisements and sharing collected data with third parties. You are strongly advised to remove Hard Case adware from your system.

Hard Case Privacy Policy statement regarding data collection:

We only share or sell your non-public personal information with non-affiliated third parties when we believe doing so is permitted by you or authorized by this Privacy Policy. In addition, the Company may share your personal information with our parent, subsidiary or affiliate companies without restriction.

Research shows that Hard Case, and other applications developed by SuperWeb LLC, are distributed on freeware download websites such as instance, soft32.com, softonic.com, and download.com.

These websites employ small programs called 'download managers', which are supposed to ease the download process, however, they are developed to monetize these websites' free services and traffic by including additional applications together with the users' chosen free software.

This situation can be avoided by closely analysing each step of the freeware download procedure and unchecking all additionally-included applications.

Furthermore, install downloaded applications using the 'Custom' or 'Advanced' installation options, rather than 'Quick' or 'Typical' - this will reveal any bundled applications listed for installation and allow you to cancel them.

If you have installed Hard Case, and you observe intrusive online advertisements while surfing the Internet, the following removal guide will help you to remove this adware from your system.

Hard Case adware installer set-up:

Official Hard Case adware installation setup

Hard Case adware generating intrusive online ads (marked as 'Ads by Hard Case'):

hard case ads

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Quick menu:

Hard Case adware removal:

Windows 11 users:

Accessing Apps and Features in Windows 11

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

Hard Case adware uninstall via Control Panel

In the uninstall programs window, look for "Hard Case", select this entry and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted program (which causes Hard Case ads), scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove Hard Case adware from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing Hard Case ads from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for "Hard Case", select this entry and click "Remove".

Removing Hard Case ads from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the ads by hard case, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing Hard Case  ads from Google Chrome step 1

Click the Chrome menu icon Google Chrome options icon (at the top right corner of Google Chrome), select "Tools" and click "Extensions". Locate: "Hard Case", select this entry and click the trash can icon.

Removing Hard Case ads from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the ads by hard case, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plugins from Mozilla Firefox:

Removing Hard Case ads from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove "Hard Case".

Removing Hard Case ads from Mozilla Firefox step 2

Optional method:

Computer users who have problems with ads by hard case removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the ads by hard case, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Post a comment:
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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by Hard Case QR code
Scan this QR code to have an easy access removal guide of Ads by Hard Case on your mobile device.
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