High Stairs removal instructions
What is High Stairs?
High Stairs is a deceptive application claiming to enhance the Internet browsing experience by enabling a wide range of 'useful features' - "We're passionate about improving web by providing the best tools to enhance the browsing experience, from searching the web to comparing online deals to find the best prices. We've combined all of our great ideas into the High Stairs product suite, a FREE set of tools that work to make your browsing experience... better!" Some users may believe that that this application is legitimate and useful, however, High Stairs is classed as adware and a potentially unwanted program (PUP). One of the main reasons for these negative associations is stealth installation of this app without users' consent. Following successful infiltration, intrusive online advertisements are displayed and Internet browsing activity is tracked.
This dubious add-on is developed to generate search, pop-up, interstitial, transitional, banner, coupon, in-text, and full-page ads. This is achieved using a virtual layer, which enables placement of any graphical content on visited websites. Note that the displayed advertisements do not originate from the visited sites, and by overlaying underlying web content, they diminish the Internet browsing experience. Most of these ads redirect to online stores and other similar e-commerce websites, however, others can redirect to untrusted sites. Therefore, there is a chance that clicking them will lead to high-risk computer infections. In addition, users' Internet browsing is continually tracked. High Stairs monitors and gathers various types of information including Internet Protocol (IP) addresses (to determine geographic locations), website URLs visited, pages viewed, search queries entered into search engines, unique identifier numbers, and other collected details - these details might be personally identifiable and later shared with third parties. Thus, having High Stairs installed on your system can lead to serious privacy issues or even identity theft. If you are concerned with your privacy and Internet browsing safety, we strongly recommend that you uninstall High Stairs from your system.
High Stairs is developed by SuperWeb LLC. Note that High Stairs is not the only browser extension developed by this company. SuperWeb LLC has released several hundred identical PUPs including, for example, Travel Output, SnapSearch, and Super Great. All apps developed by this company offer identical features. Neither High Stairs, nor any other of the aforementioned apps, provide any significant value for the user - their purpose is to generate revenue by displaying advertisements and collecting personally identifiable information.
How did High Stairs install on my computer?
SuperWeb LLC distributes its products using a deceptive software marketing method called 'bundling' (stealth installation of additional programs with the chosen software/apps). Thus, High Stairs usually infiltrates the system without users' consent. Many users are unaware that rogue applications are often hidden within the 'Custom' or 'Advanced' settings. By rushing the download and installation processes, users inadvertently install rogue apps.
How to avoid installation of potentially unwanted applications?
Download and install all software with caution. Closely analyze the download and installation processes, follow each step, and decline all offers to install additional programs. In addition, select the 'Custom' or 'Advanced' options, rather than 'Quick' or 'Typical' - this will reveal any bundled software listed for installation and allow you to opt-out.
Deceptive free software installer used in High Stairs adware distribution:
Intrusive online advertisements generated by High Stairs adware:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is High Stairs?
- STEP 1. Uninstall High Stairs application using Control Panel.
- STEP 2. Remove High Stairs adware from Internet Explorer.
- STEP 3. Remove High Stairs ads from Google Chrome.
- STEP 4. Remove 'Ads by High Stairs' from Mozilla Firefox.
- STEP 5. Remove High Stairs ads from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
High Stairs adware removal:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for "High Stairs", select this entry and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted program that causes High Stairs ads, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove High Stairs adware from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for "High Stairs", select this entry and click "Remove".
If you continue to have problems with removal of the high stairs adware, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Tools" and click "Extensions". Locate "High Stairs", select this entry and click the trash can icon.
If you continue to have problems with removal of the high stairs adware, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove "High Stairs".
Computer users who have problems with high stairs adware removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
If you continue to have problems with removal of the high stairs adware, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
If you are experiencing problems while trying to remove high stairs adware from your computer, please ask for assistance in our malware support forum.
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