Wishapp Adware (Mac)

Also Known As: Ads by Wishapp
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove Wishapp from Mac?

What is Wishapp?

Wishapp is a deceptive application designed specifically for Mac OS. This app supposedly provides legitimate online messaging functionality, however, it is classed as a potentially unwanted program (PUP) and adware. There are three main reasons for these negative associations: 1) stealth installation without users' consent; 2) display of intrusive online advertisements, and; 3) tracking of Internet browsing activity.

Wishapp adware

Wishapp employs a 'virtual layer' to generate various intrusive advertisements (for example, banners, pop-ups). The virtual layer enables placement of third party graphical content on any site. The displayed advertisements often overlay underlying content of users' visited sites, thereby significantly diminishing the Internet browsing experience. Furthermore, some lead to malicious websites. Thus, clicking them is risky and can result in further computer infections. Furthermore, Wishapp continually monitors users' Internet browsing activity by gathering IP addresses, search queries, website URLs visited, and other similar data that might contain private details. This information is later shared with third parties who misuse it to generate revenue. Thus, the presence of an information-tracking app on your system might lead to serious privacy issues or even identity theft. You should uninstall Wishapp adware immediately.

There are hundreds of adware-type applications that share similarities with Wishapp including, for example, My ShopMate and MacBar. All give fake promises to provide a number of 'valuable functions'. Yet, these claims are merely attempts to trick users to install. Research shows that adware-type applications are designed only to generate revenue for the developers. These apps provide no real value for regular users. Rather than enabling the functions promised, Wishapp and other similar programs collect personally identifiable information and deliver intrusive online advertisements.

How did Wishapp install on my computer?

Developers promote Wishapp using a deceptive marketing method called "bundling" - stealth installation of PUPs with regular software. Developers know that many users do not express enough caution during the download/installation processes and often rush and skip most steps. Developers therefore conceal bundled programs within the "Custom/Advanced" section. Skipping these steps exposes the system to risk of various infections and compromises users' privacy.

How to avoid installation of potentially unwanted applications?

There are two main steps you should take to prevent this situation. Firstly, choose the "Custom/Advanced" settings and carefully analyze each step of the download and installation processes. Secondly, do not download/install third party applications and cancel those already included.

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Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

Wishapp adware removal:

Remove Wishapp-related potentially unwanted applications from your "Applications" folder:

mac adware removal from applications folder

Click the Finder icon. In the Finder window, select “Applications”. In the applications folder, look for “MPlayerX”,“NicePlayer”, or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove ads by wishapp related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar, choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware-generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example, “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Ads by Wishapp homepage and default Internet search engine removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove ads by wishapp related Safari extensions:

safari browser preferences

Open Safari browser. From the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

Change your homepage:

changing homepage in safari browser

In the "Preferences" window, select the "General" tab. To set your homepage, type the preferred website URL (for example: www.google.com) in the Homepage field. You can also click the “Set to Current Page” button if you wish to set your homepage to the website you are currently visiting.

Change your default search engine:

changing the default Internet search engine in Safari browser

In the "Preferences" window, select the "Search" tab. Here you will find a drop-down menu labelled "Search engine:" Simply select your preferred search engine from the drop-down list.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove ads by wishapp related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

Change your homepage:

changing mozilla firefox homepage

To change your homepage, click the "Open Menu" (three horizontal lines) button and choose "Preferences" from the drop-down menu. To set your homepage, type the preferred website URL (for example: www.google.com) in the Homepage Page.

Change default search engine:

mozilla firefox about config

In the URL address bar, type "about:config" and click the "I'll be careful, I promise!" button.

changing mozilla firefox default Internet search engine

In the "Search:" field, type the name of the browser hijacker. Right click on each of the found preferences and click "Reset" from the drop-down menu.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove ads by wishapp related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

Change your homepage:

changing Google Chrome homepage

Click the "Chrome menu" (three horizontal lines) button and choose "Settings". In the "On Startup" section, click the "Set pages" link near to the "Open a specific page or set of pages" option. Remove the URL of the browser hijacker (for example trovi.com) and enter your preferred URL (for example, google.com).

Change default search engine:

changing the default Internet search engine in Google Chrome

Click the "Chrome menu" (three horizontal lines) button and choose "Settings". In the "Search" section, click the "Manage search engines..." button. In the opened window, remove the unwanted Internet search engine by clicking the "X" button next to it. Select your preferred Internet search engine from the list and click the "Make default" button next to it.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by Wishapp QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Ads by Wishapp on your mobile device.
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