Call Technical Support Immediately Scam
Written by Tomas Meskauskas on (updated)
What is Call Technical Support Immediately?
"Call Technical Support Immediately" is a fake error message displayed by a malicious website. Users are redirected to this website by rogue adware-type applications, which usually infiltrate systems during installation of other (often free) software (via the bundling method).
Most offer various 'useful features', and yet, none provide any real value. As well as causing redirects, adware-type apps also deliver intrusive online advertisements and collect information that might be personally identifiable.
The website itself contains text stating that the operating system's activation key has expired, the system is infected, and private information (passwords, banking details, etc.) have been stolen. It also displays a pop-up message that contains a similar message. Users are encouraged to immediately contact "Technical Support" via a telephone number (0800-433-7682) provided.
They will then supposedly receive help in solving these issues. Be aware, however, that the "Call Technical Support Immediately" error is a scam. None of the listed problems exist - cyber criminals attempt to scare and trick victims into calling and paying for services that are not needed. Therefore, you should ignore this error and never attempt to contact these people.
Adware-type applications employ a 'virtual layer' to generate pop-up, banner, coupon, and other similar ads. The virtual layer enables placement of third party graphical content on any site. The displayed ads often conceal underlying website content and might redirect to malicious websites - clicking them is risky and can lead to various computer infections.
Another downside is data tracking. Adware monitors users' Internet browsing activity by gathering various information that might be personally identifiable (for example, IP addresses, geo-locations, websites visited, search queries, pages viewed, etc.) The data is shared with third parties who misuse personal details to generate revenue.
Therefore, the presence of data-tracking apps on your system can lead to serious privacy issues or even identity theft. For these reasons, adware-type apps should be uninstalled immediately.
There are dozens of fake error messages similar to "Call Technical Support Immediately". Examples include Your Windows Computer Has Been Blocked, Your Computer is locked !, Windows Firewall Security Damaged, and many others. All claim that the computer is damaged in some way, however, these statements are false.
Cyber criminals attempt to extort money from unsuspecting users. Most adware-type applications offer various 'useful features', however, claims to enhance the Internet browsing experience are merely attempts to trick users to install. Adware-type apps are designed only to generate revenue for the developers.
They deliver intrusive online advertisements, track private data and, in this case, cause unwanted browser redirects.
How did adware install on my computer?
Cyber criminals often proliferate adware-type applications by employing a deceptive marketing method called "bundling", since they know that users often rush the download/installation processes and skip most steps. Therefore, bundled programs are hidden within the "Custom/Advanced" settings of these procedures.
Skipping this section often leads to inadvertent installation of bogus programs, exposes systems to risk of various infections, and puts users' privacy at risk.
How to avoid installation of potentially unwanted applications?
There are two simple steps you should take to prevent this situation. Firstly, never rush when downloading and installing software. Select the "Custom/Advanced" settings and carefully analyze each step. Secondly, decline offers to download/install additional applications and cancel those already included. The key to computer safety is caution.
Text presented within the website:
Your computer has been Locked
Your computer with the IP address - has been infected by the Virus RDN/YahLover.worm!055BCCAC9FEC - Because System Activation KEY has expired & Your information (for example, passwords, messages, and credit cards) have been stolen. Call Technical Support number +0800-433-7682 to protect your files and identity from further damage.
Screenshot of "Call Technical Support Immediately" scam pop-up:
Text presented within the pop-up:
Call Technical Support Immediately at 0800-433-7682
The following data will be compromised if your continue:
2. Browser History
3. Credit Card Information
This virus is well known for a complete identity and credit card theft.
Further action through this computer or any computer on the network will reveal private information and involve serious risks.
Call Technical Support Immediately at 0800-433-7682
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is Call Technical Support Immediately?
- STEP 1. Uninstall deceptive applications using Control Panel.
- STEP 2. Remove adware from Internet Explorer.
- STEP 3. Remove rogue extensions from Google Chrome.
- STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.
- STEP 5. Remove rogue extension from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Windows 11 users:
Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted program, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove adware from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
If you continue to have problems with removal of the call technical support immediately virus, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons, select these entries and click the trash can icon.
If you continue to have problems with removal of the call technical support immediately virus, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.
Computer users who have problems with call technical support immediately virus removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
If you continue to have problems with removal of the call technical support immediately virus, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
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