Your Computer Has Been Infected With Virus Scam

Also Known As: "Your Computer Has Been Infected With Virus" pop-up
Type: Adware
Distribution: Moderate
Damage level: Medium

Your Computer Has Been Infected With Virus removal instructions

What is Your Computer Has Been Infected With Virus?

"Your Computer Has Been Infected With Virus" is a deceptive pop-up claiming that the computer has been infected. This pop-up is displayed by a malicious website, which users often visit inadvertently - they are redirected by potentially unwanted programs (PUPs). Be aware that PUPs infiltrate systems without users' consent. As well as causing unwanted redirects, these applications deliver intrusive online advertisements and continually record various information relating to users' Internet browsing activity.

Your Computer Has Been Infected With Virus adware

The "Your Computer Has Been Infected With Virus" error states that the system has been infected and that malware must be uninstalled immediately by contacting certified technicians via the telephone number ("08000868518") provided. Users are then supposedly guided through the removal process. Be aware, however, that the "Your Computer Has Been Infected With Virus" error message is fake - merely an attempt to trick victims into calling and paying for services that are not required. Therefore, you should never attempt to contact these people. You can remove this error by simply closing the web browser. Be aware that PUPs employ a "virtual layer" to deliver pop-up, coupon, banner, and other similar ads. The virtual layer enables placement of third party graphical content on any site. Therefore, displayed ads often conceal underlying web content, thereby significantly diminishing the web browsing experience. In addition, some lead to malicious websites and even accidental clicks might result in high-risk adware or malware infections. Another downside is information tracking. Potentially unwanted programs continually gather website URLs visited, pages viewed, queries entered into search engines, Internet Protocol (IP) addresses, geo-locations, and other similar information. The collected data might contain personal details that developers share with third parties (potentially, cyber criminals) who generate revenue by misusing private data. Thus, the presence of information-tracking apps on your system can result in serious privacy issues or even identity theft. All PUPs must be uninstalled immediately.

There are dozens of fake error messages similar to "Your Computer Has Been Infected With Virus". A list of examples includes (but is not limited to) CRITICAL ALERT FROM WINDOWS, Don't Restart Your Computer, Your System Might Be Infected, and Microsoft Alert. All claim that the system has been damaged in certain ways, however, as with "Your Computer Has Been Infected With Virus", these errors are designed only to trick victims into calling. Potentially unwanted programs have an identical purpose - to generate revenue for the developers. By offering various so-called 'useful features', PUPs attempt to give the impression of legitimacy, however, these applications provide no value for regular users. They cause unwanted browser redirects, deliver intrusive online advertisements, and continually track personal information.

How did adware install on my computer?

PUPs are distributed using a deceptive marketing method called "bundling" - stealth installation of third party applications with regular software. Users often install PUPs inadvertently, without their consent, since they often rush the download/installation processes and skip most steps. Bundled programs are hidden within the "Custom/Advanced" settings of these procedures and, therefore, skipping this section can lead to inadvertent installation of rogue applications.

How to avoid installation of potentially unwanted applications?

There are two simple steps you should take to prevent this situation. Firstly, closely analyze each download/installation step using the "Custom" or "Advanced" settings. Secondly, decline offers to download/install additional applications and opt-out of those already included. The key to computer safety is caution.

Screenshot of "Your Computer Has Been Infected With Virus" pop-up (GIF):

Your Computer Has Been Infected With Virus GIF

Text presented within "Your Computer Has Been Infected With Virus" pop-up:

IMPORTANT SECURITY ALERT FROM WINDOWS: YOUR COMPUTER HAS BEEN INFECTED WITH VIRUS
Windows has detected some suspicious activity from your IP address. Some virus and spyware have caused a security breach at your network location. Please call us immediately at the toll-free number listed so that our engineers can walk you through the removal process over the phone. Call Microsoft immediately on our Toll Free 08000868518 for Technical Assistance.
Microsoft Toll Free 08000868518
Please do not use any Internet based service to avoid any identity thefts.
PLEASE DO NOT SHUT DOWN OR RESTART YOUR COMPUTER. DOING THAT LEAD TO DATA LOSS AND FAILURE OF OPERATING SYSTEM HENCE NON BOOTABLE SITUATION RESULTING COMPLETE DATA LOSS.

Instant automatic removal of Your Computer Has Been Infected With Virus pop-up: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of Your Computer Has Been Infected With Virus pop-up. Download it by clicking the button below:
▼ DOWNLOAD Spyhunter By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

Quick menu:

Adware removal:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

Your Computer Has Been Infected With Virus adware uninstall via Control Panel

In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted program, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove adware from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing Your Computer Has Been Infected With Virus ads from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing Your Computer Has Been Infected With Virus ads from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the "your computer has been infected with virus" pop-up, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing Your Computer Has Been Infected With Virus  ads from Google Chrome step 1

Click the Chrome menu icon Google Chrome options icon (at the top right corner of Google Chrome), select "Tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons, select these entries and click the trash can icon.

Removing Your Computer Has Been Infected With Virus ads from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the "your computer has been infected with virus" pop-up, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing Your Computer Has Been Infected With Virus ads from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.

Removing Your Computer Has Been Infected With Virus ads from Mozilla Firefox step 2

Optional method:

Computer users who have problems with "your computer has been infected with virus" pop-up removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge logoRemove malicious add-ons from Microsoft Edge:

Removing browser hijackers from Microsoft Edge step 1

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), select "Extensions". Look for any recently-installed suspicious extensions, right click your mouse on these entries and click "Uninstall".

Removing browser hijackers from Microsoft Edge step 2

Optional method:

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), and select Settings.

Resetting Microsoft Edge settings step 1

In the opened tab, click the "Choose what to clear" button.

Resetting Microsoft Edge settings step 2

Click Show more and select everything, and then click the "Clear" button.

Resetting Microsoft Edge settings step 3

  • If this didn't help, please follow these alternative instructions explaining how to reset Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove "your computer has been infected with virus" pop-up from your computer, please ask for assistance in our malware support forum.

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