VOTRE ORDINATEUR A ÉTÉ BLOCKÉ removal instructions
What is VOTRE ORDINATEUR A ÉTÉ BLOCKÉ?
"VOTRE ORDINATEUR A ÉTÉ BLOCKÉ" is a fake error message displayed by a malicious website, which users visit inadvertently - they are redirected by various potentially unwanted programs (PUPs) distributed using a deceptive marketing method called "bundling". As well as causing redirects, PUPs deliver intrusive online advertisements and continually record various user-system information.
After visiting the aforementioned website, users are presented with a fake pop-up error message claiming that the system is infected and, for this reason, personal data (logins/passwords, banking details, etc.) is at risk. It is also stated that closing the pop-up will disable access to the computer. To resolve this issue, victims are encouraged to call a telephone number ("01 82 88 82 58") provided. They are then supposedly guided through the malware removal process. The entire text is in French (usually, these pop-ups contain English text) and, therefore, it is safe to assume that cyber criminals target users from France. Bear in mind, however, that the "VOTRE ORDINATEUR A ÉTÉ BLOCKÉ" error is fake - merely a scam. Cyber criminals attempt to scare and trick victims into calling and paying for services that are not required. Therefore, you should never call the telephone number. You can remove this error simply by closing the web browser. PUPs deliver coupon, banner, pop-up, and other similar advertisements that conceal underlying website content, thereby significantly diminishing the browsing experience. In addition, some lead to malicious websites - clicking them is risky and can result in high-risk adware or malware infections. Furthermore, PUPs gather Internet Protocol (IP) addresses, website URLs visited, pages viewed, search queries, mouse/keyboard activity, geo-locations, and other data that might contain personal details. This information is shared with third parties (potentially, cyber criminals) who misuse personal details to generate revenue. Therefore, the presence of data-tracking apps can lead to serious privacy issues or even identity theft. Remove all PUPs immediately from your system.
Although "VOTRE ORDINATEUR A ÉTÉ BLOCKÉ" is in French, it shares many similarities with dozens of other fake error messages such as, for example, Security Warning, Error Virus - Trojan Backdoor Hijack, and WARNING! Your Windows Has Been Blocked. As with VOTRE ORDINATEUR A ÉTÉ BLOCKÉ, these errors also claim that the system is damaged in certain ways, however, their purpose is identical: to generate revenue for the developers. Therefore, ignore these errors. PUPs share many similarities. By offering various 'useful features', they attempt to give the impression of legitimacy. In fact, PUPs are also designed only to generate revenue for the developers. Rather than providing any significant value for regular users, they cause unwanted redirects, display advertisements, and continually record sensitive data.
How did adware install on my computer?
Developers proliferate PUPs by employing a deceptive marketing method called "bundling" - stealth installation of third party software with regular programs. Users often rush the download/installation processes and skip steps. Aware of this, developers hide bundled apps within the "Custom" or "Advanced" settings of the download/installation processes. Therefore, skipping this section often leads to inadvertent installation of rogue programs.
How to avoid installation of potentially unwanted applications?
To prevent system infiltration by PUPs, be very cautious during the download and installation processes. Select the "Custom/Advanced" settings and carefully analyze each process. In addition, decline offers to download/install additional applications and cancel those already included.
Another variant of "VOTRE ORDINATEUR A ÉTÉ BLOCKÉ" scam:
Text presented within "VOTRE ORDINATEUR A ÉTÉ BLOCKÉ" error:
** VOTRE ORDINATEUR A ÉTÉ BLOCKÉ.
Erreur # DW6VB37.
Nous vous prions de nous appeler immédiatement au: 01 82 88 82 58 .
Ne pas ignorer cette alerte critique.
Si vous fermez cette page, votre accès à l'ordinateur sera désactivé pour éviter d'autres dommages à notre réseau.Notre ordinateur nous a alerté qu'il A été infecté par un VIRUS et un spyware. Les informations suivantes sont volées ...
>détails de carte de crédit
>compte e-mail de connexion
>Photos stockées sur cet ordinateur.
Vous devez nous contacter immédiatement afin que nos ingénieurs peuvent vous guider à travers le processus de suppression par téléphone. Veuillez nous appeler dans les 5 prochaines minutes pour éviter que votre ordinateur ne soit désactivé.
Téléphone: 01 82 88 82 58
- What is VOTRE ORDINATEUR A ÉTÉ BLOCKÉ?
- STEP 1. Uninstall deceptive applications using Control Panel.
- STEP 2. Remove adware from Internet Explorer.
- STEP 3. Remove rogue extensions from Google Chrome.
- STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.
- STEP 5. Remove rogue extension from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted program, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Download recommended remover for
"VOTRE ORDINATEUR A ÉTÉ BLOCKÉ" virus
1) Download and install 2) Run system scan 3) Enjoy your clean computer!
Remove adware from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
If you continue to have problems with removal of the "votre ordinateur a ÉtÉ blockÉ" virus, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons, select these entries and click the trash can icon.
If you continue to have problems with removal of the "votre ordinateur a ÉtÉ blockÉ" virus, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.
Computer users who have problems with "votre ordinateur a ÉtÉ blockÉ" virus removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious add-ons from Microsoft Edge:
Click the three horizontal dots icon (at the top right corner of Microsoft Edge), select "Extensions". Look for any recently-installed suspicious extensions, right click your mouse on these entries and click "Uninstall".
Click the three horizontal dots icon (at the top right corner of Microsoft Edge), and select Settings.
In the opened tab, click the "Choose what to clear" button.
Click Show more and select everything, and then click the "Clear" button.
- If this didn't help, please follow these alternative instructions explaining how to reset Microsoft Edge browser.
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
If you are experiencing problems while trying to remove "votre ordinateur a ÉtÉ blockÉ" virus from your computer, please ask for assistance in our malware support forum.
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