Internet Security Alert removal instructions
What is Internet Security Alert?
"Internet Security Alert" is a fake error message similar to Microsoft Warning Alert, Ransomware Detected, Warning: Hyper-V Manager, and many others. This error is displayed by malicious websites that users often visit inadvertently - they are redirected by potentially unwanted programs (PUPs) that infiltrate systems without consent. As well as causing redirects, PUPs stealthily run unwanted processes, deliver malicious ads, and record various user-system information.
"Internet Security Alert" claims that the system is infected with a number of viruses and, for this reason, private information (banking details, logins/passwords, stored data, etc.) is at risk. It goes on to state that these viruses must be eliminated immediately. Victims are encouraged to contact Windows Technical Support via a toll-free telephone number ("(866) 564-0233") provided. They are then supposedly guided through the malware removal process. As mentioned above, "Internet Security Alert" error is fake. It is a scam and has nothing to do with Microsoft. Criminals attempt to generate revenue by claiming to be certified technicians and demanding payment for support. Furthermore, these people often demand remote access to the caller's computer then install malware and/or change system settings. Criminals then claim to "find" even more issues and offer their help for additional fees. For these reasons, never attempt to call the aforementioned telephone number. The "Internet Security Alert" error can be removed simply by closing the web browser or rebooting the system (some websites use scripts that prevent users from closing the browser). As mentioned above, potentially unwanted programs (and malicious websites) stealthily perform various background tasks (such as mining cryptocurrency). This misuse of system resources can result in a significant reduction in overall performance. In addition, PUPs often deliver various malvertising ads that conceal underlying content (thereby significantly diminishing the browsing experience), and might also redirect to malicious websites, or even execute scripts that download and install malware. Therefore, clicking them risks serious computer infections. Potentially unwanted programs also record various data that might contain personal details. This data is sold to third parties for marketing purposes. These actions are performed only to generate revenue. PUPs pose a direct threat to your privacy and especially Internet browsing safety. Therefore, we strongly recommend that you uninstall them immediately.
The Internet is full of potentially unwanted programs that share many similarities. All claim to provide "useful features" (such as VPN services, image optimization, media play, etc.), however, these false claims are merely attempts to give the impression of legitimacy. In fact, only a small fraction of PUPs provide the functions promised. Most are useless for regular users. They are designed only to generate revenue for the developers. Rather than providing the functions promised, these rogue programs promote suspicious websites (by causing unwanted redirects), diminish system performance, deliver malicious ads (via the "Pay Per Click" advertising model), and gather user-system information.
How did adware install on my computer?
Research shows that some PUPs have official download/promotion websites, however, criminals also proliferate them via a deceptive marketing method called "bundling" (stealth installation of third party programs together with regular software/apps), and via the aforementioned malicious ads. Developers do not reveal details of bundled program installation - they conceal this information within various sections (usually the "Custom/Advanced" settings) of the download/installation processes. Rushing the download/installation processes (by skipping steps) and clicking ads exposes systems to risk of various infections and compromises your privacy.
How to avoid installation of potentially unwanted applications?
The key to computer safety is caution. Therefore, pay close attention when downloading/installing software and browsing the Internet in general. Carefully analyze each window of the download/installation dialogs to opt-out of all additionally-included programs. Bear in mind that cyber criminals monetize third party download/installation tools using bundling (they promote third party software). Therefore, we strongly advise you to avoid using such tools - your software should be downloaded only from official/certified sources, using a direct download link. Criminals invest a great deal of time and resources into designing malicious ads. Therefore, most appear genuine, however, they often redirect to survey, adult dating, gambling, pornography, and other suspicious sites. If you encounter such ads, immediately check the list of installed apps/browser plug-ins and removeany suspicious entries. Poor knowledge of these threats and rushing steps are the main reasons for computer infections.
Another variant of this scam with a red background, cyber criminals are using +61-1800-431-245 phone number:
Text presented within Internet Security Alert error:
Internet Security Alert! Code: 055BCCAC9FEC
Internet Security Alert: Your Computer Might Be Infected by Harmful Viruses.
Please Do Not Shut Down or Reset Your Computer.
The following data will be compromised if you continue:
2. Browser History
3. Credit Card Information
4. Local Hard Disk Files.
This virus is well known for complete identity and credit card theft. Further action through this computer or any computer on this network will reveal private information and involve serious risks.
Call Windows Technical Support: (866) 564-0233 (Toll Free)
- What is Internet Security Alert?
- STEP 1. Uninstall deceptive applications using Control Panel.
- STEP 2. Remove adware from Internet Explorer.
- STEP 3. Remove rogue extensions from Google Chrome.
- STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.
- STEP 5. Remove rogue extensions from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted program, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Download remover for "Internet Security Alert" virus
1) Download and install 2) Run system scan 3) Enjoy your clean computer!
Remove adware from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
If you continue to have problems with removal of the "internet security alert" virus, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons, select these entries and click the trash can icon.
If you continue to have problems with removal of the "internet security alert" virus, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.
Computer users who have problems with "internet security alert" virus removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious add-ons from Microsoft Edge:
Click the three horizontal dots icon (at the top right corner of Microsoft Edge), select "Extensions". Look for any recently-installed suspicious extensions, right click your mouse on these entries and click "Uninstall".
Click the three horizontal dots icon (at the top right corner of Microsoft Edge), and select Settings.
In the opened tab, click the "Choose what to clear" button.
Click Show more and select everything, and then click the "Clear" button.
- If this didn't help, please follow these alternative instructions explaining how to reset Microsoft Edge browser.
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
If you are experiencing problems while trying to remove "internet security alert" virus from your computer, please ask for assistance in our malware support forum.
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