Ransomware Detected Scam

Also Known As: "Ransomware Detected" virus
Type: Adware
Distribution: Low
Damage level: Medium

Ransomware Detected removal instructions

What is Ransomware Detected?

"Ransomware Detected" is a fake pop-up error message displayed by a malicious website that users often visit inadvertently - they are redirected by potentially unwanted programs (PUPs) that infiltrate systems without consent. Many PUPs also deliver intrusive online advertisements and record information relating to users' Internet browsing activity.

Ransomware Detected adware

The pop-up message states that the system has been infected with a ransomware-type virus and, therefore, private details (logins/passwords, banking information, etc.) are at risk. It goes on to state that the malware must be eliminated immediately by contacting the "Microsoft Help Desk" via a toll-free telephone number ("61-(08) 9677 5482") provided. These "certified technicians" then supposedly guide users through the malware removal process. Bear in mind, however, that the people behind the "Ransomware Detected" pop-up are cyber criminals. This error is a scam. They attempt to scare and trick users into calling and paying for technical support that is not required. The error message is fake. Therefore, never attempt to contact these people. As mentioned above, PUPs are also likely to deliver various ads such as banners, coupons, pop-ups, etc. These often conceal underlying website content, thereby significantly diminishing the browsing experience. In addition, the ads often lead to malicious websites and even accidental clicks can result in high-risk adware or malware infections. PUPs also monitor web browsing activity by gathering IP addresses, URLs visited, pages viewed, queries entered into search engines, and other similar information. The collected data is later shared with third parties (potentially, cyber criminals) who misuse private information to generate revenue. Therefore, the presence of information-tracking applications can lead to serious privacy issues or even identity theft.

There are numerous fake errors that share similarities with "Ransomware Detected" including Your Windows Is Infected, Error Virus - Trojan Backdoor Hijack, and Windows 10 Technical Support, etc. These pop-ups also claim that the system is damaged in some way, however, they have an identical purpose: to generate revenue for the developers. These errors are fake and should be ignored. You can remove them simply by closing the web browser. All claims to provide 'useful features' are merely attempts to give the impression of legitimacy. In fact, these PUPs cause unwanted redirects, deliver intrusive ads, and continually record private information.

How did adware install on my computer?

Cyber criminals proliferate PUPs by employing a deceptive marketing method called "bundling". Research shows that users often rush when downloading and installing software. Aware of this, developers hide bundled programs within the "Custom" or "Advanced" settings. Rushing and skipping this section often leads to inadvertent installation of rogue software.

How to avoid installation of potentially unwanted applications?

There are two simple steps you should take to prevent system infiltration by PUPs: 1) closely analyze each download/installation step using the "Custom" or "Advanced" settings, and; 2) opt-out of all additionally-included programs. The key to computer safety is caution.

Another variant of this scam (scammers are using +45 32-725-473 phone number):

ransomware detected scam pop-up variant 2

Text presented within "Ransomware Detected" pop-up:

Object:
Error #268D3 (Unauthorised access)
Region:
Russia, China, Vietnam
Compromised Information:
1) Facebook Logins
2) Credit Card Detail
3) Email Account login
Action:
Do Not Shut down or Reset Your Computer, Call Security Expert & Scan Your Device & Network Now.
+61-(08) 9677 5482 (Toll Free)


The server reports that it is from Internet Security Damaged !!! WanaCry Ransomware Threat Detected !! Call Microsoft Help Desk: +61-(08) 9677 5482 (TOLL-FREE) for Free Checkup.

Warning: Your user name and password will be sent using basic authentication on a connection that isn’t secure.

Quick menu:

Adware removal:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

Ransomware Detected adware uninstall via Control Panel

In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted program, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.


Download remover for "Ransomware Detected" virus
1) Download and install   2) Run system scan   3) Enjoy your clean computer!

By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Reimage.

Remove adware from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing Ransomware Detected ads from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing Ransomware Detected ads from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the "ransomware detected" virus, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing Ransomware Detected  ads from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons, select these entries and click the trash can icon.

Removing Ransomware Detected ads from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the "ransomware detected" virus, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing Ransomware Detected ads from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.

Removing Ransomware Detected ads from Mozilla Firefox step 2

Optional method:

Computer users who have problems with "ransomware detected" virus removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge logoRemove malicious add-ons from Microsoft Edge:

Removing browser hijackers from Microsoft Edge step 1

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), select "Extensions". Look for any recently-installed suspicious extensions, right click your mouse on these entries and click "Uninstall".

Removing browser hijackers from Microsoft Edge step 2

Optional method:

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), and select Settings.

Resetting Microsoft Edge settings step 1

In the opened tab, click the "Choose what to clear" button.

Resetting Microsoft Edge settings step 2

Click Show more and select everything, and then click the "Clear" button.

Resetting Microsoft Edge settings step 3

  • If this didn't help, please follow these alternative instructions explaining how to reset Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove "ransomware detected" virus from your computer, please ask for assistance in our malware support forum.

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