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Zeus Virus Detected In Your Computer POP-UP Scam

Also Known As: "Zeus Virus Detected In Your Computer" virus
Damage level: Medium

Zeus Virus Detected In Your Computer removal instructions

What is Zeus Virus Detected In Your Computer?

"Zeus Virus Detected In Your Computer" is a fake error message delivered by various malicious sites. Research shows that users typically visit these sites inadvertently - they are redirected by potentially unwanted programs (PUPs) or intrusive ads displayed on other malicious sites. In most cases, PUPs infiltrate systems without permission, generate intrusive ads, collect sensitive data, and (in some cases) run unwanted background processes.

Screenshot of "Zeus Virus Detected In Your Computer" Internet Explorer variant:

Zeus Virus Detected In Your Computer scam

Depending on the web browser used (Internet Explorer, Google Chrome, or Mozilla Firefox), the error text differs slightly. In any case, it essentially states that Windows Defender has detected a 'Zeus' virus, which steals personal data (logins/passwords, banking information, etc.) Users are advised to eliminate the malware immediately. To achieve this, they are encouraged to contact the 'Microsoft Technical Department' via a toll-free telephone number ("8888-219-2558") provided. Users are then supposedly provided with malware removal instructions. Be aware, however, that this is a scam. The "Zeus Virus Detected In Your Computer" error is fake and certainly has nothing to do with Microsoft. In fact, cyber criminals generate revenue by exploiting users' trust. All claims regarding the infection are attempts to scare and trick unsuspecting users into calling the telephone number and paying for tech support that is not required - your computer is likely to be completely virus-free. Therefore, ignore "Zeus Virus Detected In Your Computer" and never attempt to call the aforementioned telephone number. This error can be removed simply by closing the web browser. Note that in some cases rogue sites employ scripts designed to prevent users from closing browsing tabs/windows. In these cases, terminate the browser via Task Manager or simply reboot the system. After re-running, do not restore the previous session, otherwise you will re-open the malicious sites.

As mentioned above, potentially unwanted programs deliver various intrusive advertisements (coupons, banners, pop-ups and similar). These are delivered using tools that enable placement of third party graphical content on any site. Therefore, intrusive ads often conceal underlying content, thereby diminishing the browsing experience. Furthermore, intrusive ads can lead to malicious sites and execute scripts designed to download and install malware. Therefore, even a single accidental click can result in high-risk computer infections. Another important issue is information tracking. Research shows that virtually all PUPs gather information (IP addresses, Internet Service Providers [ISPs], geo-locations, websites visited, pages viewed, search queries, keystrokes, etc.) that includes personal details. Furthermore, the data is later shared with third parties (potentially, cyber criminals) who misuse private information to generate revenue. Therefore, the presence of data-tracking app(s) can lead to serious privacy issues or even identity theft. Additionally, potentially unwanted programs often mine cryptocurrencies or perform other unwanted tasks in the background without consent. By misusing resources, PUPs significantly reduce overall system performance. For these reasons, uninstall all PUPs immediately.

Threat Summary:
Name"Zeus Virus Detected In Your Computer" virus
Threat TypePhishing, Scam, Social Engineering, Fraud
SymptomsUnauthorized online purchases, changed online account passwords, identity theft, illegal access of one's computer.
Distribution methodsDeceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.
DamageLoss of sensitive private information, monetary loss, identity theft.
Malware Removal (Windows)

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"Zeus Virus Detected In Your Computer" shares many similarities with Call Microsoft Support, Google Security Warning, Windows Detected ZEUS Virus, and dozens of other fake error messages. All claim that the system is damaged (e.g., infected, missing files, and so on), however, these fake errors are designed only to extort money from unsuspecting users. Potentially unwanted programs share many similarities. By offering a wide range of "useful features", they attempt to give the impression of legitimacy, however, after successfully tricking users to install, they provide none of the functions promised. PUPs deliver intrusive advertisements, gather sensitive data, and reduce system performance.

How did potentially unwanted programs install on my computer?

In some cases, potentially unwanted programs have official download/promotion websites, however, due to the lack of knowledge and careless behavior of many users, PUPs infiltrate systems without permission. Developers proliferate PUPs using "bundling" and intrusive advertising methods. "Bundling" is essentially stealth installation of third party software with regular apps. Developers do not disclose "bundled" PUP installations properly - they hide this information within sections (usually "Advanced" or "Custom" settings) of the download/installation processes. Furthermore, many users click various "tempting" (yet suspicious) advertisements and skip download/installation steps. In doing so, they expose their systems to risk of various infections and compromise their privacy.

How to avoid installation of potentially unwanted applications?

The main reasons for computer infections are poor knowledge and careless behavior. The key to safety is caution. Therefore, pay close attention when browsing the Internet and, especially when downloading/installing software. Intrusive advertisements typically seem legitimate. Once clicked, however, they redirect to gambling, adult dating, pornography, and other dubious sites. If you encounter these advertisements, immediately eliminate all dubious applications and browser plug-ins. Furthermore, carefully analyze each step of the download/installation processes and opt-out of all additionally-included programs. You are also advised to avoid using third party downloaders/installers, since these are commonly monetized by promoting PUPs. Software should be downloaded from official sources only, using direct download links.

Text presented in "Zeus Virus Detected In Your Computer" Internet Explorer variant:

Windows Defender Alert: Zeus Virus Detected In Your Computer!!!

RDN/YahLover.worm!055BCCAC9FEC Infection
Windows Defender Alert: Zeus Virus Detected In Your Computer!! Please Do Not Shut Down or Reset Your Computer.
The following data will be compromised if you continue:
1. Passwords
2. Browser History
3. Credit Card Information
4. Local Hard Disk Files.

The virus is well known for complete identity and credit card theft. Further action through the computer or any computer on the network will reveal private information and involve serious risks.
Call Microsoft Technical Department: 8888-219-2558

The appearance of "Zeus Virus Detected In Your Computer" pop-up in Internet Explorer (GIF):

Zeus Virus Detected In Your Computer scam gif

Screenshot of "Zeus Virus Detected In Your Computer" Google Chrome variant:

Zeus Virus Detected In Your Computer Chrome Variant

Text presented in "Zeus Virus Detected In Your Computer" Google Chrome variant:

Windows Warning Alert
Malicious Spyware/Riskware Detected
Error # 0x80072ee7
Please call us immediately at: 8888-219-2558
Do not ignore this critical alert.
If you close this page, your computer access will be disabled to prevent further damage to our network.
Your computer alerted us that it has been infected with a Spyware and risk ware. You must contact us immediately so that our expert
engineers can walk you through the removal process over the phone to protect your identity. Please call us within the next 5 minutes to
prevent your computer from being disabled or from any information loss.
Toll Free: 8888-219-2558

Screenshot of "Zeus Virus Detected In Your Computer" Mozilla Firefox variant:

Zeus Virus Detected In Your Computer Firefox Variant

Text presented in "Zeus Virus Detected In Your Computer" Mozilla Firefox variant:

Security Update Error 0xB1983959 Help Desk: 8888-291-2558 (TOLL-FREE)

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Quick menu:

Removal of potentially unwanted programs:

Windows 10 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

Zeus Virus Detected In Your Computer adware uninstall via Control Panel

In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted program, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove rogue extensions from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing rogue extensions from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing rogue extensions from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the "zeus virus detected in your computer" virus, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing rogue extensions from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing rogue extensions from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the "zeus virus detected in your computer" virus, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing rogue extensions from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.

Removing rogue extensions from Mozilla Firefox step 2

Optional method:

Computer users who have problems with "zeus virus detected in your computer" virus removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the "zeus virus detected in your computer" virus, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove "zeus virus detected in your computer" virus from your computer, please ask for assistance in our malware support forum.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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Zeus Virus Detected In Your Computer virus QR code
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