What is hp.myway.com?
FromDocToPDF is a deceptive application developed by Mindspark Interactive Network (also known as IAC Applications). By offering a feature that allows conversion of .doc files to .pdf (and vice versa), FromDocToPDF attempts to give the impression of legitimacy.
In fact, this app is categorized as a potentially unwanted program (PUP) and a browser hijacker. There are two main reasons for these negative associations: 1) installation without users' consent, and; 2) stealth modification of web browser options.
This application also provides a fake web search engine (hp.myway.com). Following infiltration, FromDocToPDF hijacks Internet Explorer, Google Chrome, and Mozilla Firefox and stealthily assigns the new tab URL, default search engine, and homepage options to hp.myway.com These changes may seem significant, however, users are unable to revert the changes - FromDocToPDF reassigns browser settings when attempts are made to change them.
Therefore, as long as FromDocToPDF is present, returning browser settings to their previous states is impossible and users are encouraged to visit hp.myway.com when they open a new browser tab or search via the URL bar. This significantly diminishes the web browsing experience.
In addition, although FromDocToPDF is not confirmed to record information, many browser hijackers do. These programs typically record IP addresses, website URLs visited, pages viewed, search queries, and other similar data that includes personal details.
Developers later share the details with third parties (potentially, cyber criminals) who generate revenue by misusing private information. Therefore, data tracking can lead to serious privacy issues or even identity theft. Browser-hijacking applications such as FromDocToPDF should be uninstalled immediately.
|Name||FromDocToPDF browser hijacker|
|Threat Type||Browser Hijacker, Redirect, Search Hijacker, Toolbar, Unwanted New Tab|
|Symptoms||Manipulated Internet browser(s) settings (homepage, default Internet search engine, new tab settings). User's are forced to visit hijacker's website and search the Internet using their search engines.|
|Distribution methods||Deceptive pop-up ads, free software installers (bundling), fake flash player installers.|
|Damage||Internet browsing tracking (potential privacy issues), displaying of unwanted ads, redirects to shady websites.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
FromDocToPDF's developers have released dozens of identical browser-hijacking applications. Note that QuickFlightTracker, SmartEasyMaps, TaxInfoHelp, and other Mindspark Interactive Network products offer completely different functionality. Despite this, their behavior is identical to that of FromDocToPDF.
By offering various "useful functions", PUPs such as FromDocToPDF simply attempt to trick users to install, however, their only purpose is to generate revenue for the developers. Rather than giving any real value for regular users, browser-hijacking applications cause unwanted redirects and, in some cases, gather personal information.
How did FromDocToPDF install on my computer?
FromDocToPDF is free for anyone to download on its official website, however, due to the lack of knowledge and careless behavior of many users, this PUP often infiltrates systems without permission. Be aware that developers promote browser hijackers using a deceptive marketing method called "bundling" and intrusive advertisements.
"Bundling" is essentially stealth installation of potentially unwanted programs together with regular software/apps. Developers do not disclose "bundled" app installations properly. All are hidden within "Custom/Advanced" settings (or other sections) of the download/installation processes.
Intrusive advertisements redirect to malicious sites or execute scripts that stealthily download and install malware.
Many users are likely to skip download/installation steps and click various advertisements - behavior that often leads to inadvertent installation of PUPs such as FromDocToPDF. In this way, they expose their systems to risk of various infections and compromise their privacy.
How to avoid installation of potentially unwanted applications?
Lack of knowledge and careless behavior are the main reasons for computer infections. The key to safety is caution. Therefore, pay close attention when browsing the Internet and downloading/installing software. Bear in mind that intrusive ads often seem legitimate, but once clicked, redirect to dubious websites (gambling, adult dating, pornography, and so on).
Most are delivered by adware-type PUPs. Therefore, if you experience suspicious redirects, check the list of suspicious applications/browser plug-ins and eliminate any suspicious entries. Furthermore, carefully analyze each download/installation step using the "Custom" or "Advanced" settings.
During the process, opt-out of all additionally-included programs and decline offers to download/install them. Software should be downloaded from official sources only, using direct download links. Third party downloaders/installers often include rogue apps, and thus, these tools should never be used.
If your computer is already infected with FromDocToPDF, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate this browser hijacker.
Website promoting FromDocToPDF browser hijacker:
Another website promoting FromDocToPDF browser hijacker:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is hp.myway.com?
- STEP 1. Uninstall FromDocToPDF application using Control Panel.
- STEP 2. Remove hp.myway.com redirect from Internet Explorer.
- STEP 3. Remove FromDocToPDF browser hijacker from Google Chrome.
- STEP 4. Remove hp.myway.com homepage and default search engine from Mozilla Firefox.
- STEP 5. Remove hp.myway.com redirect from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
FromDocToPDF browser hijacker removal:
Windows 11 users:
Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window: look for any recently installed suspicious applications (for example, "FromDocToPDF Internet Explorer..."), select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted programs that cause browser redirects to the hp.myway.com website, scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.
FromDocToPDF browser hijacker removal from Internet browsers:
Video showing how to remove browser redirects:
Video showing how to remove FromDocToPDF using Combo Cleaner (MacOS):
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently installed suspicious extensions, select these entries and click "Remove".
Change your homepage:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window, remove hxxp://hp.myway.com and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.
Change your default search engine:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "hp.myway".
If you continue to have problems with removal of the fromdoctopdf browser hijacker, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate "FromDocToPDF" and other recently-installed suspicious browser add-ons, and remove them.
Change your homepage:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, disable "FromDocToPDF", look for a browser hijacker URL (hp.myway.com) below the “Open a specific or set of pages” option. If present, click on the three vertical dots icon and select “Remove”.
Change your default search engine:
To change your default search engine in Google Chrome: Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list, look for "Ask Web Search", and when located, click the three vertical dots near this URL and select "Remove from list".
If you continue to have problems with removal of the fromdoctopdf browser hijacker, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions" and remove "FromDocToPDF", as well as all other recently installed browser plug-ins.
Change your homepage:
To reset your homepage, click the Firefox menu (at the top right corner of the main window), then select "Options", in the opened window, disable "FromDocToPDF", remove hxxp://hp.myway.com and enter your preferred domain, which will open each time you start Mozilla Firefox.
Change your default search engine:
In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "myway"
Right-click on the found preferences and select "Reset" to restore default values.
Computer users who have problems with fromdoctopdf browser hijacker removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active and click Safari menu, then select Preferences...
In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.
In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.
In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.
Change your homepage and new tab settings:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".
Change your default Internet search engine:
To change your default search engine in Microsoft Edge: Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon near it and select "Disable".
If you continue to have problems with removal of the fromdoctopdf browser hijacker, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
A browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.
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