REOptimizer removal instructions
What is REOptimizer?
The REOptimizer application is developed by AltoCloudMedia and offers metadata analysis and fraud control features. It claims to be a digital marketing-oriented app. Although it may seem useful, REOptimizer is classed as potentially unwanted application (PUA), as is distributed using the "bundling" method and is often installed unintentionally.
As with most applications of this type, REOptimizer is free to download and might provide minor 'free' features, but more advanced features require users to purchase the paid 'full' version. The app then displays supposedly useful stats or other data. In many cases, these are simply attempts to trick users into purchasing bogus products. Furthermore, the products often do not provide the features promised, tools, etc. It is possible that REOptimizer is one of these rogue apps, since it usually is installed inadvertently due to the "bundling" method. Furthermore, other adware-type or browser-hijacking apps might also have been installed as part of the 'bundle'. Most of these additional apps deliver intrusive ads, collect information, and cause unwanted redirects. Therefore, we advise you to uninstall REOptimizer and check for other unknown/unwanted programs or applications installed on your computer and browser.
|Name||REOptimizer potentially unwanted application|
|Threat Type||PUP (potentially unwanted program), PUA (potentially unwanted application)|
|Symptoms||A program that you don't recall installing suddenly appeared on your computer. New application is performing computer scans and displays warning messages about found issues. Asks for payment in order to eliminate the supposedly found errors.|
|Distribution methods||Deceptive pop-up ads, free software installers (bundling), fake flash player installers.|
|Damage||Monetary loss (unnecessary purchase of fake software), unwanted warning pop-ups, slow computer performance.|
|Malware Removal (Windows)|
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
The internet is full of potentially unwanted applications with different functionality. Example of these apps include SweepTools PC Cleaner, Cosmos System Care, and Swift PC Optimizer. There are often installed unintentionally and provide no real value. Furthermore, some PUAs generate revenue by collecting data, delivering ads, etc.
How did potentially unwanted applications install on my computer?
Although REOptimizer is available for download on its official website, most PUAs are installed when software developers employ the "bundling" method - stealth installation of potentially unwanted applications with other third party software. Developers hide these apps in "Custom", "Advanced" and other similar options of the installation processes. Therefore, information regarding bundled apps is not properly disclosed and they can easily go unnoticed (especially if the installation process is hurried, without carefully checking settings).
How to avoid installation of potentially unwanted applications?
Pay attention when browsing the internet and installing or downloading software. Avoid downloading software from unofficial websites/sources, using third party software downloaders, and installers. Check all available "Custom", "Advanced" and other settings/options of the installation processes and opt-out of unwanted software/offers. Only then finish the installation. Bear in mind that most ads appear legitimate, however, some (especially intrusive ads) redirect users to unwanted/untrustworthy websites (gambling, pornography, adult dating, etc.). If you encounter these ads and redirects, check your browsers for unwanted/unknown extensions, add-ons, and plug-ins (depending on the browser). If you find any suspicious entries installed on your browser or computer, uninstall them immediately. If your computer is already infected with PUAs, we recommend running a scan with Malwarebytes for Windows to automatically eliminate them.
Screenshot of third party installer promoting REOptimizer app:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is REOptimizer?
- STEP 1. Uninstall deceptive applications using Control Panel.
- STEP 2. Remove malicious plug-ins from Internet Explorer.
- STEP 3. Remove rogue extensions from Google Chrome.
- STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.
- STEP 5. Remove rogue extensions from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Removal of potentially unwanted applications:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for "REOptimizer" and other suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove rogue extensions from Internet browsers:
At time of research, REOptimizer did not install any unwanted browser extensions, however, some unwanted applications are installed together with adware and browser hijackers. If you see unwanted ads or experience unwanted redirects when browsing the internet, continue with the removal guide below.
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
If you continue to have problems with removal of the reoptimizer potentially unwanted application, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.
If you continue to have problems with removal of the reoptimizer potentially unwanted application, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.
Computer users who have problems with reoptimizer potentially unwanted application removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
If you continue to have problems with removal of the reoptimizer potentially unwanted application, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
If you are experiencing problems while trying to remove reoptimizer potentially unwanted application from your computer, please ask for assistance in our malware support forum.
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