Avoid being tricked by "system is badly damaged" pop-up scam.

Also Known As: "The System Is Badly Damaged" virus
Type: Adware
Distribution: Low
Damage level: Medium

The System Is Badly Damaged removal instructions

What is The System Is Badly Damaged?

There are many various fake error, virus alert, and other similar messages online. The "Your System IS Badly Damaged" scam is similar to "Microsoft Support", "Install Java To Continue", and "Error Code :S112276". These fake messages are typically displayed when an untrustworthy, deceptive website is visited. Most users arrive at these websites unintentionally, since potentially unwanted applications (PUAs) or intrusive advertisements cause redirects to them. PUAs are usually installed without users' direct permission, deliver intrusive advertisements, and collect browsing-related data.

The System Is Badly Damaged scam

The "The System Is Badly Damaged" fake message claims that the system is damaged by viruses and that it has found four. Note that the number of "found" viruses can vary. Research shows that the message is translated into a language that corresponds to the visitor's location. This scam urges people to remove these viruses by downloading software. Scams such as "The System Is Badly Damaged" are often used to promote various apps, including Mac Cleanup ProGoPcProPC TuneUp Maestro, and many others. According to the displayed message, unless the offered software is used, system files, data, applications, and so on, might be damaged. The message window includes a Windows logo, however, Microsoft is not involved in this. Scammers use the logo just to make this fake message seem legitimate. Do not download the software offered (fake system fixing software) and ignore the fake virus alert. In most cases, developers (criminals) of these fake messages attempt to trick people into downloading and purchasing products or paying for services that will remove viruses or fix other problems. In fact, none of these will solve any problems, since the issues simply do not exist in the first place. We recommend that you ignore these claims and close the website that caused this fake virus alert. Note that some websites of this type cannot be closed in the usual way - scripts are used to prevent people from closing them. In these cases, we recommend that you use Task Manager to 'force quit' the browser. Alternatively, restart your computer. Do not restore the previously-closed session, since this will reopen the website that caused this fake virus alert (or open the website that led you there).

PUAs often redirect users to websites that display these fake virus alerts. Fake messages also deliver ads that are displayed using tools that enable placement of third party graphical content on any site. Therefore, they often conceal underlying content of visited websites and can be annoying. Furthermore, once clicked, they might lead to untrustworthy, potentially malicious websites and execute scripts designed to download and install malicious software. PUAs also perform data tracking by recording Internet Protocol (IP) addresses, URLa of visited websites, keystrokes, geo-locations, search queries, and other data that might be sensitive/personal. Developers share the details with third parties, who could also be cyber criminals. Having these apps installed can result in privacy issues or even identity theft. We strongly recommend that you uninstall all unwanted applications immediately.

Threat Summary:
Name "The System Is Badly Damaged" virus
Threat Type Phishing, Scam, Social Engineering, Fraud
Fake Claim The scam message claims that the system is damaged/infected and encourages visitor to download some questionable application.
Symptoms Fake error messages, fake system warnings, pop-up errors, hoax computer scan.
Distribution methods Compromised websites, rogue online pop-up ads, potentially unwanted applications.
Damage Loss of sensitive private information, monetary loss, identity theft, possible malware infections.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
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In summary, "The System Is Badly Damaged" is similar to most other fake messages. They claim to have found a virus, error, or other system problem on. Typically, these claims are just attempts to trick users into paying for products or services that they do not need. PUAs also have many similarities. They are promoted as useful, and capable of enabling "useful features", however, once downloaded, they provide none of the functionality promised. Most PUAs are designed only to generate revenue for their developers by causing unwanted redirects, collecting data, and delivering ads. Few are legitimate.

How did potentially unwanted applications install on my computer?

PUAs developers provide download of software from their official websites, however, most users are tricked into downloading and installing them through intrusive advertisements or a deceptive marketing method called "bundling". Bundling is stealth installation of potentially unwanted applications with regular software. PUAs are often hidden in "Advanced"/"Custom" and other similar settings/options of the installation processes. Developers trick users into downloading/installing PUAs by not disclosing information about their presence. This problem is exacerbated by users who skip installation steps or do not check the settings .

How to avoid installation of potentially unwanted applications?

Avoid downloading software (especially if it is free) from untrustworthy sources/websites, using third party downloaders, or torrents. Use only official websites and direct links. Do not skip the software installation steps. Check "Advanced", "Custom", "Manual" and other similar parts of the installation process. Deselect unwanted software and only then finish the installation. Bear in mind that intrusive ads may seem legitimate, but commonly redirect users to dubious websites (gambling, pornography, adult dating, and other similar websites). If you continually encounter these redirects, check your browser for unwanted extensions, add-ons, and plug-ins. Also check for suspicious programs installed on your computer. Uninstall/remove suspicious entries immediately. If your computer is already infected with PUAs, we recommend running a scan with Malwarebytes for Windows to automatically eliminate them.

Text presented in "The System Is Badly Damaged" pop-up:

Attention! infected operating system (4) viruses, and your system is defective. it is necessary to clean the system of viruses, as soon as possible

** Do not ignore this warning **

Screenshot of "The System Is Badly Damaged" second page:

The System Is Badly Damaged scam second page

Text presented within this page:

the system is badly damaged, virus found (4) ! 100%
We found that this is a 37.2% corrupted operating system and contains (4) viruses!
25 September 2019
Up to 90% of Computers are infected. Your computer has also been hacked!

if you don't remove the virus now, it can damage system files, data, applications, etc.
you have to do (step by step):
Step 1: press the button Download and charge for free now!
Step 2: Select and open the application to restore systems!

4 minute 48 second

DOWNLOAD >>

Appearance of "The System Is Badly Damaged" scam website:

The System Is Badly Damaged scam appearance GIF

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
▼ DOWNLOAD Malwarebytes By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Malwarebytes. 14 days free trial available.

Quick menu:

Removal of potentially unwanted applications:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

The System Is Badly Damaged adware uninstall via Control Panel

In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove rogue extensions from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing rogue extensions from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing rogue extensions from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the "the system is badly damaged" virus, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing rogue extensions from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing rogue extensions from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the "the system is badly damaged" virus, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing rogue extensions from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.

Removing rogue extensions from Mozilla Firefox step 2

Optional method:

Computer users who have problems with "the system is badly damaged" virus removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the "the system is badly damaged" virus, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove "the system is badly damaged" virus from your computer, please ask for assistance in our malware support forum.

Post a comment:
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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
The System Is Badly Damaged virus QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of "The System Is Badly Damaged" virus on your mobile device.
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