Error # 0xx90025ee9 POP-UP Scam

Also Known As: "Error # 0xx90025ee9" virus
Distribution: Low
Damage level: Medium

Error # 0xx90025ee9 removal instructions

What is Error # 0xx90025ee9?

"Error # 0xx90025ee9" is a fake error message, a security warning similar to many other fake messages such as Error Code :S112276, MS-SYSINFO32, System Firewall Has Blocked Some Features, etc. Typically, fake error messages (or others) appear on untrustworthy, deceptive web pages. In most cases, users visit these sites unintentionally - they are redirected to them by potentially unwanted applications (PUAs) or intrusive ads. Users often install PUAs inadvertently. The apps can lead to deceptive/untrustworthy websites, deliver ads, and record data relating to users' browsing activity.

Error # 0xx90025ee9 scam

The "Error # 0xx90025ee9" fake message states that there is a critical error on your Windows Operating System and the system is infected with spyware and other viruses. Scammers deploying this error message claim that your Facebook logins, credit card details, email account logins, and photos have been stolen. To prevent further damage and fix the existing problems, you are encouraged to contact "Microsoft Support" via the telephone number (844-545-5419) provided. They also urge people not to close the security alert (Error # 0xx90025ee9) window, since this might cause even more problems. Note that Microsoft and its support team has nothing to do with the "Error # 0xx90025ee9" pop-up or "Microsoft Warning Alert". Scammers claim to be Microsoft representatives to trick users into contacting them and paying for products and services that will supposedly fix the error (and solve other problems). We strongly recommend that you ignore this fake message and simply close it. If the website prevents this, use Task Manager and end the browser process, or simply restart the computer. Do not restore the previously-closed session, since this will result in being redirected to the same website that caused "Error # 0xx90025ee9" in the first place.

Potentially unwanted applications responsible for these redirects also deliver intrusive ads. The ads are displayed through tools that enable placement of third party graphical content on any site, and thus often conceal underlying content of any visited website. They can be very annoying and often redirect to untrustworthy/potentially malicious websites that can execute scripts that download and install malware. Many PUAs collect browsing-related data including IP addresses, keystrokes, URLs of visited websites, search queries, geo-locations, and so on. The data might also include private information that is shared with third parties (potentially, cyber criminals) and misused to generate revenue. Information tracking apps can cause privacy/browsing safety issues or even lead to identity theft. We recommend that you uninstall all installed PUAs immediately.

Threat Summary:
Name"Error # 0xx90025ee9" virus
Threat TypePhishing, Scam, Social Engineering, Fraud
SymptomsUnauthorized online purchases, changed online account passwords, identity theft, illegal access of one's computer.
Distribution methodsDeceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.
DamageLoss of sensitive private information, monetary loss, identity theft.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
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Most fake error, virus alert, and other messages are identical. They are used to inform people of problems with their computers or operating systems, however, these statements are false and used only to trick people into paying for products or services that they do not need. Most PUAs are designed to generate revenue for their developers. They are promoted as 'useful' apps, but this is merely an attempt to trick people into downloading them. Few of these applications deliver the functionality promised or any other value.

How did potentially unwanted applications install on my computer?

Some potentially unwanted applications can be downloaded from their official websites, however, most users install them inadvertently when software developers use a deceptive marketing method called "bundling" or through intrusive advertisements. "Bundling" is stealth installation of PUAs with regular software that is typically ad-supportive or free. Developers hide bundled apps in "Custom", "Advanced" and other options/settings of the installation processes. Information about the presence of PUAs within the installation set-ups is often not properly disclosed. In this way, users are tricked into installing them inadvertently. In some cases, potentially unwanted applications are installed when a third party software downloaders and installers are used.

How to avoid installation of potentially unwanted applications?

Avoid using third party software downloaders/installers and torrents. Download software using official and trustworthy sources only. Do not skip installations steps without first checking "Custom"/"Advanced" settings. Deselect unwanted offers of additional software (in this case, potentially unwanted applications) and only then finish the installation or proceed to the next installation step. Be cautious when browsing the web - avoid clicking untrustworthy ads, especially when visiting suspicious web pages. Malicious developers invest time and money into ad design and it can be difficult to determine if the intrusive ads are legitimate. If you are continually redirected to untrustworthy websites (gambling, pornography, adult dating, etc.), check your browser and computer for unwanted software. Look for unknown/unwanted extensions, plug-ins, and add-ons, and uninstall them immediately. The same applies to programs installed on your computer. If your computer is already infected with PUAs, we recommend running a scan with Malwarebytes for Windows to automatically eliminate them.

Text presented in "Error # 0xx90025ee9" website and pop-up window:

Security Warning:

** Microsoft Alert **


Error # 0xx90025ee9


Please call us immediately at: 844-545-5419
Do not ignore this critical alert.
If you close this page, your computer access will be disabled to prevent further damage to our network.
Your computer has alerted us that it has been infected with a Pornographic Spyware and riskware. The following information is being stolen...

> Facebook Logins
> Credit Card Details
> Email Account Logins
> Photos stored on this computer

You must contact us immediately so that our expert engineers can walk you through the removal process over the phone to protect your identity. Please call us within the next 5 minutes to prevent your computer from being disabled or from any information loss.

Toll Free: 844-545-5419

Prevent this page from creating additional dialogues.

Deceptive website displaying "Error # 0xx90025ee9" pop-up:

Error # 0xx90025ee9 error-displaying website

The appearance of "Error # 0xx90025ee9" pop-up (GIF):

Error # 0xx90025ee9 scam gif

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
▼ DOWNLOAD Malwarebytes By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Malwarebytes. 14 days free trial available.

Quick menu:

Removal of potentially unwanted applications:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

Error # 0xx90025ee9 adware uninstall via Control Panel

In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove rogue extensions from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing rogue extensions from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing rogue extensions from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the "error # 0xx90025ee9" virus, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing rogue extensions from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing rogue extensions from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the "error # 0xx90025ee9" virus, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing rogue extensions from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.

Removing rogue extensions from Mozilla Firefox step 2

Optional method:

Computer users who have problems with "error # 0xx90025ee9" virus removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the "error # 0xx90025ee9" virus, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove "error # 0xx90025ee9" virus from your computer, please ask for assistance in our malware support forum.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Error # 0xx90025ee9 virus QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of "Error # 0xx90025ee9" virus on your mobile device.
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