"Error Code 09-986-6321" removal instructions
What is "Error Code 09-986-6321"?
"Error Code 09-986-6321" is a fake error alert (notification) that pops up only on deceptive, dubious websites. Typically, scammers use websites of this type to extort money from innocent people. They attempt to make users believe that there is a problem (in this case, an error) that must be fixed immediately. They encourage them to make contact to address the issue. This is merely a scam and should be ignored. People do not generally visit websites that display fake errors or virus alerts intentionally - they are redirected to them by potentially unwanted apps (PUAs) installed on their browsers or operating systems. Most PUAs feed users with intrusive, unwanted advertisements and collect information relating to browsing activity.
Unwanted applications that open websites of this type also deliver intrusive ads such as coupons, banners, surveys, pop-ups, and so on. They display the ads through tools that enable placement of third party graphical content on any site. Therefore, they conceal underlying content of visited websites. Click them often leads to dubious web pages or having unwanted apps downloaded and installed. PUAs also perform information tracking. They collect information such as IP addresses, entered search queries, URLs of visited websites, geo-locations, and so on. Unfortunately, some of these apps target personal details. PUA developers share the data with third parties (potentially, cyber criminals) who misuse it to generate revenue. To avoid privacy, browsing safety issues, or other problems, uninstall all PUAs immediately.
|Name||"Error Code 09-986-6321" virus|
|Threat Type||Phishing, Scam, Social Engineering, Fraud.|
|Symptoms||Unauthorized online purchases, changed online account passwords, identity theft, illegal access of computer.|
|Distribution methods||Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.|
|Damage||Loss of sensitive private information, monetary loss, identity theft.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
Some examples of other scams similar to "Error Code 09-986-6321" are "Error XR01F5", "Windows Defender Alert (0x3e7)", and "Virus Support Alert". Typically, scammers use them to trick people into purchasing products or services that, according to them, will remove viruses, fix errors and solve other problems. Most PUAs are very similar and share the same purpose: to generate revenue for their developers by collecting information, causing redirects to dubious pages, and feeding users with intrusive advertisements.
How did potentially unwanted applications install on my computer?
People often install unwanted apps inadvertently through intrusive advertisements or when software developers use a deceptive marketing method called "bundling". Bundling is placement of PUAs in installation or download set-ups of other software. Developers hide them in "Advanced", "Custom" and other options, and they do not disclose information about their inclusion. Despite this, most PUAs are installed when people download and install software without checking additional options/settings (they leave them unchanged) or click ads that should not be trusted.
How to avoid installation of potentially unwanted applications?
Avoid downloading software from untrustworthy, unofficial sources, using torrent clients (and other Peer-to-Peer networks), third party downloaders and so on. Use direct links and official websites. Do not download or installation without checking "Custom", "Advanced" and other similar settings. Opt-out of additionally-included (bundled) apps, and only then proceed to the next step or finish downloading or installing software. Intrusive ads often redirect users to untrustworthy (potentially malicious) websites relating to gambling, pornography, adult dating, and so on. These ads should not be clicked. If you encounter these advertisements or unwanted redirects, check installed browser apps (extensions, add-ons, plug-ins) and remove any unknown, unwanted entries immediately. Unwanted programs installed on the operating system should also be uninstalled. If your computer is already infected with PUAs, we recommend running a scan with Malwarebytes for Windows to automatically eliminate them.
Text presented in "Error Code 09-986-6321" pop-up:
COMPUTER BLOCKED MICROSOFT
Windows firewall has detected some suspicious activities on your IP address, and your network connection has been blocked temporarily to protect other users. To get it fixed, you need to call the Microsoft Certified Technical Support Help Desk at 1-877-220-8359 (Toll-Free Number) Do Not Restart Your Device. Doing So May Cause Serious Damage To Your Computer and Your Valuable Data.
Error Code: 09-986-6321
A suspicious connection was trying to access your logins, Banking details & Tracking your Internet activities.
Your personal information may be at risk.
IMMEDIATE RESPONSE REQUIRED.
Call Us Right Now To Prevent Further Damage To Your Computer And Network.
The appearance of "Error Code 09-986-6321" pop-up (GIF):
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is "Error Code 09-986-6321"?
- STEP 1. Uninstall deceptive applications using Control Panel.
- STEP 2. Remove adware from Internet Explorer.
- STEP 3. Remove rogue extensions from Google Chrome.
- STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.
- STEP 5. Remove rogue extensions from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Removal of potentially unwanted applications:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove rogue extensions from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
If you continue to have problems with removal of the "error code 09-986-6321" virus, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.
If you continue to have problems with removal of the "error code 09-986-6321" virus, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.
Computer users who have problems with "error code 09-986-6321" virus removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
If you continue to have problems with removal of the "error code 09-986-6321" virus, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
If you are experiencing problems while trying to remove "error code 09-986-6321" virus from your computer, please ask for assistance in our malware support forum.
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