Apple.com-mac-booster.live POP-UP Scam (Mac)

Also Known As: "apple.com-mac-booster.live" virus
Type: Mac Virus
Distribution: Moderate
Damage level: Medium

How to remove "apple.com-mac-booster[.]live" from Mac?

What is "apple.com-mac-booster[.]live"?

Apple.com-mac-booster[.]live is a deceptive website that is designed to promote the CleanupMy-Mac application. It is deceptive because it shows fake virus alert message saying that visitor's computer is infected which is not true. It encourages its visitors to remove viruses using the aforementioned application. Typically, websites of this type are being opened by potentially unwanted apps (PUAs) that people have installed on their browsers. Redirects to deceptive pages is not the only problem, most PUAs deliver various ads and gather data as well.

apple.com-mac-booster[.]live scam

When visited, this page enables a pop-up window saying that an immediate removal of a Trojan named "e.tre456_worm_osx" is required and encourages visitors to begin the repair process. The website itself says that user's Mac is infected with more than one virus. According to this fake virus alert, it has detected two malware and one phishing/spyware infections that have already caused damage. It also says that visitor's personal and banking information is at risk too. In order to avoid any problems apple.com-mac-booster[.]live encourages to scan systems in five minutes. After clicking the "Scan Now" button this website starts a fake scanning process that, once finished, says that it has detected "Tapsnake", "CronDNS" and "Dubfishicv" viruses that can be removed by clicking the "REMOVE VIRUSES NOW" button. If clicked, it starts downloading the aforementioned CleanupMy-Mac app. We strongly recommend not to trust this website, besides, we advise not do download, install or use apps that are promoted though deceptive websites like this one.

Typically, PUAs that open deceptive pages like apple.com-mac-booster[.]live also deliver various ads and gather data related to user's browsing habits. They serve pop-up ads, coupons, banners, surveys and other intrusive advertisements. Once displayed, they conceal contents of visited websites. Clicking them usually results in redirects to questionable websites. In some cases people who click them allow these ads to run scripts designed to download and install unwanted apps. Many PUAs collect/record IP addresses, URLs of visited websites, entered search queries, geolocations and other similar information related to user's browsing activities too. Sometimes they gather personal (sensitive) details as well. PUAs developers share all obtained information with other parties who misuse it to generate revenue.

Threat Summary:
Name "apple.com-mac-booster.live" virus
Threat Type Deceptive website, scam, phishing.
Additional Information This website displays a fake error message claiming that the system is infected/damaged and encourages users to download a potentially unwanted application CleanupMy-Mac.
Detection Names Spamhaus (Phishing), Fortinet (Spam), Full List Of Detections (VirusTotal)
Serving IP Address 52.29.39.28
Sibling Domains mail.com-mac-booster.live, mx.com-mac-booster.live, webdisk.com-mac-booster.live, webmail.com-mac-booster.live, www.com-mac-booster.live
Symptoms Your Mac became slower than normal, you see unwanted pop-up ads, you get redirected to shady websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake flash player installers, torrent file downloads.
Damage Internet browsing tracking (potential privacy issues), displaying of unwanted ads, redirects to shady websites, loss of private information.
Removal

To eliminate apple.com-mac-booster.live virus our malware researchers recommend scanning your computer with Combo Cleaner.
▼ Download Combo Cleaner
Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

Apple.com-mac-booster[.]live is virtually identical to other scam websites such as macos-online-security-check[.]com, apple.com-optimize[.]live, and apple.com-clear[.]live. These pages are designed to trick people into installing questionable apps by showing fake virus alert notifications. Websites of this type should not be trusted or/and apps promoted on them downloaded/installed. Same applies to PUAs, these apps usually do not provide their users with any real value. Even if they are promoted as legitimate and handy. On the contrary, having them installed usually causes unwanted redirects, intrusive ads and allows them to gather various information.

How did potentially unwanted applications install on my computer?

Unwanted apps can be downloaded and installed through other software or various intrusive and deceptive advertisements. It is known that there are many software developers attempt to trick people into undesired downloads/installations by using a deceptive marketing method called "bundling". It means that they include PUAs in setups of other software. However, they do not disclose information about this properly. They hide it in "Custom", "Advanced" and other settings of various software download or installation setups. Developers are aware that many users do not check/change any of the aforementioned settings, that is why they often succeed in tricking them into causing unwanted downloads and installations by themselves.

How to avoid installation of potentially unwanted applications?

Download and install all software (especially if it is free) with caution. Download it from official and trustworthy websites, and using direct download links. It is not recommended to use third party downloaders/installers, torrent clients, eMule (or other Peer-to-Peer networks), unofficial/questionable pages to download any software. Furthermore, installations (and downloads) should be handled properly too. It is not recommended to complete them without checking "Advanced", "Custom" and other options/settings and dismissing proposals to download or/and install various PUAs. Furthermore, we advise to be careful with various intrusive ads. Once clicked, they might cause redirects to dubious, untrustworthy websites or run scripts designed to download/install potentially malicious apps. If unwanted ads and redirects are common problems, then they might be caused by installed PUAs. Check the web browser for unwanted, unknown extensions, add-ons, plug-ins and remove them. Uninstall programs of this kind installed on the operating system too. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Text presented in apple.com-mac-booster[.]live scam website's pop-up window:

IMMEDIATE ACTION REQUIRED

We have detected a trojan virus (e.tre456_worm_osx) on your Mac.

Press OK to begin the repair process.

Screenshot of fake scan results provided by the apple.com-mac-booster[.]live website:

apple.com-mac-booster.live fake scan results

Text presented in this page:

DOWNLOAD REQUIRED
Your Mac is heavily damaged! (33.2%)
Please download the Advanced Mac Cleaner application to remove 3 Viruses from your Mac.
VIRUS INFORMATION

Virus Name: Tapsnake; CronDNS; Dubfishicv
Risk: HIGH
Infected Files: /os/apps/hidden/os-component/X/snake.icv; /os/local/conf/keyboard/retype.icv...
REMOVE VIRUSES NOW
VIRUS REMOVAL

Application: Advanced Mac Cleaner
Rating: 9.9/10
Price: Free

Screenshot of the CleanupMy-Mac unwanted app:

cleanupmy-mac unwanted app

Appearance of the apple.com-mac-booster[.]live scam website:

appearance of apple.com-mac-booster.live scam

Instant automatic removal of apple.com-mac-booster.live virus: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of apple.com-mac-booster.live virus. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

Quick menu:

Video showing how to remove potentially unwanted applications distributed via apple.com-mac-booster.live scam website using Combo Cleaner:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove "apple.com-mac-booster.live" virus related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

"apple.com-mac-booster.live" virus removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove "apple.com-mac-booster.live" virus related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove "apple.com-mac-booster.live" virus related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove "apple.com-mac-booster.live" virus related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.