Apple.com-mac-booster.live POP-UP Scam (Mac)

Also Known As: "apple.com-mac-booster.live" virus
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove "apple.com-mac-booster[.]live" from Mac?

What is "apple.com-mac-booster[.]live"?

apple.com-mac-booster[.]live is a deceptive website that is designed to promote the CleanupMy-Mac application. It is deceptive, since it displays a fake virus alert message stating that the visitor's computer is infected (this is false). It encourages visitors to remove viruses using the aforementioned application. Typically, websites of this type are opened by potentially unwanted apps (PUAs) installed on browsers. As well as redirects to deceptive web pages, most PUAs deliver ads and gather data.

apple.com-mac-booster[.]live scam

When visited, this page enables a pop-up window stating that immediate removal of a Trojan called "e.tre456_worm_osx" is required, and it encourages users to begin the 'repair process'. The website itself states that the Mac is infected with more than one virus. According to this fake virus alert, it has detected two malware infections and one phishing/spyware infection that have already caused damage. It also states that the visitor's personal and banking information is at risk. To avoid problems, apple.com-mac-booster[.]live encourages people to scan their systems within five minutes. After clicking the "Scan Now" button, this website starts a fake scanning process that, once finished, states that it has detected the "Tapsnake", "CronDNS" and "Dubfishicv" viruses, which can be removed by clicking the "REMOVE VIRUSES NOW" button. If clicked, the program then starts downloading the aforementioned CleanupMy-Mac app. Do not trust this website or download/install or use apps that are promoted though deceptive websites such as this.

Typically, PUAs that open deceptive pages such as apple.com-mac-booster[.]live also deliver ads and gather data relating to users' browsing habits. They serve pop-up ads, coupons, banners, surveys, and other intrusive advertisements. These conceal underlying content of visited websites. Clicking them usually results in redirects to dubious websites. In some cases, people who click them allow these ads to run scripts designed to download and install unwanted apps. Many PUAs collect/record IP addresses, URLs of visited websites, entered search queries, geolocations, and other similar information relating to users' browsing activities. They also gather personal (sensitive) details. PUA developers share obtained information with other parties who misuse it to generate revenue.

Threat Summary:
Name "apple.com-mac-booster.live" virus
Threat Type Deceptive website, scam, phishing.
Additional Information This website displays a fake error message claiming that the system is infected/damaged and encourages users to download a potentially unwanted application called CleanupMy-Mac.
Detection Names Spamhaus (Phishing), Fortinet (Spam), Full List Of Detections (VirusTotal)
Serving IP Address 52.29.39.28
Sibling Domains mail.com-mac-booster.live, mx.com-mac-booster.live, webdisk.com-mac-booster.live, webmail.com-mac-booster.live, www.com-mac-booster.live
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Removal

To eliminate apple.com-mac-booster.live virus our malware researchers recommend scanning your computer with Combo Cleaner.
▼ Download Combo Cleaner
Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

apple.com-mac-booster[.]live is virtually identical to other scam websites such as macos-online-security-check[.]com, apple.com-optimize[.]live, and apple.com-clear[.]live. These pages trick people into installing dubious apps by showing fake virus alert notifications. These websites should not be trusted, and the apps promoted on them should not be downloaded or installed. The same applies to PUAs. These apps provide no real value, even if they are promoted as legitimate and useful. On the contrary, having them installed usually causes unwanted redirects, intrusive ads, and allows them to gather various information.

How did potentially unwanted applications install on my computer?

Unwanted apps can be downloaded and installed through other software or various intrusive and deceptive advertisements. Many software developers attempt to trick people into unwanted downloads/installations using a deceptive marketing method called "bundling". They include PUAs in set-ups of other software and do not disclose the information. They hide details of these additional PUAs  in "Custom", "Advanced" and other settings of software download or installation set-ups. Developers are aware that many users do not check/change the aforementioned settings, and thus often succeed in tricking people into causing unwanted downloads and installations.

How to avoid installation of potentially unwanted applications?

Download and install all software (especially freeware) with caution. Download from official and trustworthy websites, and using direct download links. Do not use third party downloaders/installers, torrent clients, eMule (or other Peer-to-Peer networks), unofficial/dubious pages to download software. Handle installations and downloads properly and check "Advanced", "Custom", and other options/settings. Dismiss offers to download and install various PUAs. Furthermore, be careful with intrusive ads. Once clicked, they might cause redirects to dubious, untrustworthy websites or run scripts designed to download/install potentially malicious apps. If unwanted ads and redirects are common problems, this might be caused by installed PUAs. Check your browser for unwanted, unknown extensions, add-ons, and plug-ins, and remove them. Also uninstall programs of this kind installed on the operating system. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Text presented in apple.com-mac-booster[.]live scam website pop-up window:

IMMEDIATE ACTION REQUIRED

We have detected a trojan virus (e.tre456_worm_osx) on your Mac.

Press OK to begin the repair process.

Screenshot of fake scan results provided by the apple.com-mac-booster[.]live website:

apple.com-mac-booster.live fake scan results

Text presented in this page:

DOWNLOAD REQUIRED
Your Mac is heavily damaged! (33.2%)
Please download the Advanced Mac Cleaner application to remove 3 Viruses from your Mac.
VIRUS INFORMATION

Virus Name: Tapsnake; CronDNS; Dubfishicv
Risk: HIGH
Infected Files: /os/apps/hidden/os-component/X/snake.icv; /os/local/conf/keyboard/retype.icv...
REMOVE VIRUSES NOW
VIRUS REMOVAL

Application: Advanced Mac Cleaner
Rating: 9.9/10
Price: Free

Screenshot of the CleanupMy-Mac unwanted app:

cleanupmy-mac unwanted app

Appearance of the apple.com-mac-booster[.]live scam website:

appearance of apple.com-mac-booster.live scam

Instant automatic removal of apple.com-mac-booster.live virus: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of apple.com-mac-booster.live virus. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

Quick menu:

Video showing how to remove potentially unwanted applications distributed via apple.com-mac-booster.live scam website using Combo Cleaner:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove "apple.com-mac-booster.live" virus related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

"apple.com-mac-booster.live" virus removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove "apple.com-mac-booster.live" virus related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove "apple.com-mac-booster.live" virus related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove "apple.com-mac-booster.live" virus related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global virus and spyware activity level today:

Medium threat activity
Medium

Increased attack rate of infections detected within the last 24 hours.

QR Code
apple.com-mac-booster.live virus QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of "apple.com-mac-booster.live" virus on your mobile device.
We Recommend:

Get rid of apple.com-mac-booster.live virus today:

▼ REMOVE IT NOW with Combo Cleaner for Mac

Platform: macOS

Editors' Rating for Combo Cleaner:
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Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.