How to remove ads displayed by Related-Offers from Mac

Also Known As: Ads by Related-Offers
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove Related-Offers from Mac?

What is Related-Offers?

Related-Offers is supposedly a messaging application, however, its installation setup contains potentially unwanted applications (PUAs) such as adware and browser hijackers. This app belongs to the Bundlore adware family. When installed, it displays unwanted advertisements and might also gather browsing data. You are advised against using apps such as Related-Offers - uninstall them immediately.

Related-Offers adware

This adware-type app promotes other similar apps through its installer (installation setup). Adware displays various advertisements, which are usually annoying, since they conceal underlying content of opened web pages. MyShopcoupon, PathBrand, and SimpleProExtension are examples of apps also categorized as adware. These often display coupons, banners, surveys, pop-ups, etc. People who click these ads are usually redirected to dubious web pages. For example, deceptive sites used to advertise unwanted applications such as Advanced Mac Cleaner, Smart Mac Booster, Auto Mac Booster, and so on. In some cases, these ads are designed to run scripts that download and install PUAs. Furthermore, the installation setup of Related-Offers is used to distribute various browser hijackers, which are designed to collect data, change browser settings, and promote dubious search engines such as searchmine[.]net, go-search[.]me and my-search[.]site. They modify browser settings including the homepage, search engine, and new tab URL, and they gather data such as IP addresses, geolocations, URLs of visited pages, entered search queries, and so on. People who create these apps share all recorded data with other people (sometimes, cyber criminals). The information is used to generate revenue. This could lead to problems with browsing safety, privacy, and so on. If there are any adware-type apps, browser hijackers or other PUAs installed on your computer or browser, eliminate them immediately.

Threat Summary:
Name Ads by Related-Offers
Threat Type Mac malware, Mac virus
Detection Names Avast (MacOS:Agent-EN [Drp]), BitDefender (Adware.MAC.Bundlore.DMM), Emsisoft (Adware.MAC.Bundlore.DMM (B)), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Bnodlero.q), Full List (VirusTotal)
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Payload Advanced Mac Cleaner, MyShopcoupon, searchmine.net, and many others.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake flash player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Removal

To eliminate Ads by Related-Offers our malware researchers recommend scanning your computer with Combo Cleaner.
▼ Download Combo Cleaner
Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

Adware serves ads that often lead to unwanted downloads/installations or simply open untrustworthy websites. People sometimes download these apps intentionally, since they believe that they are legitimate. In fact, developers promote PUAs in this way simply to trick people into downloading and installing them.

How did Related-Offers install on my computer?

Generally, people end up having unwanted apps installed when they click untrustworthy advertisements or download/install programs without checking the set-ups. In many cases, PUAs are bundled into software setups and related information is not properly disclosed - it is usually hidden in "Custom", "Advanced" and other similar parts, which many people do not check and leave unchanged. This commonly leads to unwanted downloads and installations.

How to avoid installation of potentially unwanted applications?

Download software from official, trustworthy websites. Avoid downloading through third party software downloaders, Peer-to-Peer networks such as torrent clients, eMule, unofficial websites, and other dubious sources. Study each download and installation setup by checking "Advanced", "Custom" and other similar settings. Deselect any suggested additional, unwanted apps. Note that untrustworthy ads often seem legitimate, however, they can redirect people to untrustworthy websites relating to adult dating, pornography, gambling, etc. If you encounter unwanted ads or your browser opens dubious sites, check for suspicious apps installed on the browser (extensions, plug-ins, add-ons, etc.) and programs installed on the operating system, and remove them. If your computer is already infected with Related-Offers, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Related-Offers installer that contains bundled apps (adware):

Related-Offers installer promoting adware

Screenshot of a window that pops up after installation of Related-Offers:

window that gets opened after Related-Offers installation

Instant automatic removal of Ads by Related-Offers: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Ads by Related-Offers. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

Quick menu:

Video showing how to remove Related-Offers adware using Combo Cleaner:

Related-Offers adware removal:

Remove Related-Offers-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove ads by related-offers related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Ads by Related-Offers removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove ads by related-offers related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove ads by related-offers related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove ads by related-offers related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

Our malware removal guides are free. However, if you want to support us you can send us a donation.

Removal Instructions in other languages
Malware activity

Global virus and spyware activity level today:

Medium threat activity
Medium

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by Related-Offers QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Ads by Related-Offers on your mobile device.
We Recommend:

Get rid of Ads by Related-Offers today:

▼ REMOVE IT NOW with Combo Cleaner for Mac

Platform: macOS

Editors' Rating for Combo Cleaner:
Editors ratingOutstanding!

[Back to Top]

Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.