How to remove ads displayed by Related-Offers from Mac?

Also Known As: Ads by Related-Offers
Type: Mac Virus
Distribution: Moderate
Damage level: Medium

How to remove Related-Offers from Mac?

What is Related-Offers?

Related-Offers is an application that supposed to be a messaging application. However, its installation setup contains potentially unwanted applications (PUAs) such as adware and browser hijackers. This app belongs to Bundlore adware family. When installed, it displays unwanted advertisements and possibly gathers various browsing data. It is not recommend to use apps like Related-Offers, we suggest uninstalling them as soon as possible.

Related-Offers adware

This adware-type app promotes other apps of this type through its installer (installation setup). Adware is software that shows various advertisements that usually are really annoying (they cover contents of opened pages). MyShopcoupon, PathBrand and SimpleProExtension are apps that are categorized as adware too. Some examples of ads that are shown by apps of this type are coupons, banners, surveys, pop-ups, etc. People who click them usually get redirected to shady pages, for example, deceptive sites that are used to advertise unwanted applications such as Advanced Mac Cleaner, Smart Mac Booster, Auto Mac Booster, and so on. There are cases where these ads are designed to run scripts that download and install PUAs. Furthermore, installation setup of Related-Offers is used to distribute various browser hijackers as well. Browser hijackers are designed to collect data and change browser settings/promote questionable search engines like searchmine[.]net, go-search[.]me and my-search[.]site. They modify settings such as homepage, search engine and URL of a new tab, and gather data such as IP addresses, geolocations, URLs of visited pages, entered search queries and so on. People who create these apps share all recorded data with more people, sometimes even cyber criminals. One way or another, collected information is used to generate revenue. It could lead to problems with browsing safety, privacy and so on. If there are any adware-type apps, browser hijackers or other PUAs installed on a computer or browser, they should be eliminated immediately.

Threat Summary:
Name Ads by Related-Offers
Threat Type Mac malware, Mac virus
Detection Names Avast (MacOS:Agent-EN [Drp]), BitDefender (Adware.MAC.Bundlore.DMM), Emsisoft (Adware.MAC.Bundlore.DMM (B)), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Bnodlero.q), Full List (VirusTotal)
Symptoms Your Mac became slower than normal, you see unwanted pop-up ads, you get redirected to shady websites.
Payload Advanced Mac Cleaner, MyShopcoupon, searchmine.net, and many others.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake flash player installers, torrent file downloads.
Damage Internet browsing tracking (potential privacy issues), displaying of unwanted ads, redirects to shady websites, loss of private information.
Removal

To eliminate Ads by Related-Offers our malware researchers recommend scanning your computer with Combo Cleaner.
▼ Download Combo Cleaner
Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

To sum up, adware is software that has one goal: to serve ads that often lead to unwanted downloads/installations or simply open untrustworthy pages. People who download apps of this type intentionally, usually do it because they believe that they are legitimate apps. However, developers promote them as such only to trick people into downloading and installing them.

How did Related-Offers install on my computer?

As a rule, people end up having unwanted apps installed because they click untrustworthy advertisements or download/install programs without checking their setups. There are many cases where some unwanted app is bundled into software setup but information about it is not disclosed properly. It is usually hidden in "Custom", "Advanced" and other similar parts that many people do not check (leave unchanged). This is one of the most common ways how unwanted downloads/installations happen.

How to avoid installation of potentially unwanted applications?

Always download software from official, trustworthy websites. Avoid downloading it through third party software downloaders, Peer-to-Peer networks like torrent clients, eMule, unofficial websites and other questionable sources. Furthermore, it is important to analyze every download or installation setup by checking "Advanced", "Custom" and other similar settings. More precisely, to deselect suggested unwanted apps. Additionally, untrustworthy ads often look legitimate however, they often redirect people to  untrustworthy websites related to adult dating, pornography, gambling etc. If you encounter unwanted ads or browser opens shady pages, then see if there are any suspicious apps installed on a browser (extensions, plug-ins, add-ons etc.) or/and programs the operating system and remove them. If your computer is already infected with Related-Offers, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Related-Offers installer that contains bundled apps (adware):

Related-Offers installer promoting adware

Screenshot of a window that pops up after installation of Related-Offers:

window that gets opened after Related-Offers installation

Instant automatic removal of Ads by Related-Offers: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Ads by Related-Offers. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

Quick menu:

Video showing how to remove Related-Offers adware using Combo Cleaner:

Related-Offers adware removal:

Remove Related-Offers-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove ads by related-offers related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Ads by Related-Offers removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove ads by related-offers related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove ads by related-offers related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove ads by related-offers related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global virus and spyware activity level today:

Medium threat activity
Medium

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by Related-Offers QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Ads by Related-Offers on your mobile device.
We Recommend:

Get rid of Ads by Related-Offers today:

▼ REMOVE IT NOW with Combo Cleaner for Mac

Platform: macOS

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Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.