Track Your Transit Info browser hijacker removal instructions
What is Track Your Transit Info?
Track Your Transit Info is the name of an application that supposedly gives free access to public transit routes. It is presented as a useful app, however, Track Your Transit Info is a browser hijacker that changes browser settings (promotes a fake search engine) and might also gather data relating to its users. Additionally, the developers of Track Your Transit Info distribute it with another similar app called Hide My Searches. Typically, people download and install apps of this type unintentionally. They are also known as potentially unwanted applications (PUAs).
When a browser hijacker is installed, it changes settings such as the homepage, default search engine, and new tab URL. Track Your Transit Info assigns them to the address of a fake search engine (in this case, search.htrackyourtransitinfo.com). These apps can generally be installed on browsers such as Google Chrome, Mozilla Firefox, and Internet Explorer and prevent users from undoing or changing any of the modified settings, unless the apps are uninstalled. Therefore, people who have Track Your Transit Info installed on their browsers (and computers) are forced to visit search.htrackyourtransitinfo.com when they open a browser/new window, new tab, or enter search queries into the URL bar. Typically, search engines such as search.htrackyourtransitinfo.com are fake, since they do not generate any unique results (they simply open another, legitimate search engine that displays associated results). If used, search.htrackyourtransitinfo.com redirects to search.yahoo.com (the Yahoo search engine). Additionally, most browser hijackers and fake search engines gather information relating to users' browsing habits. Developers design them to collect IP addresses, URLs of opened web pages, entered search queries, and geolocations. These apps might also be designed to collect personal details. Developers share the information with other parties (potentially cyber criminals) who misuse it to generate revenue.
|Name||Track Your Transit Info|
|Threat Type||Browser Hijacker, Redirect, Search Hijacker, Toolbar, Unwanted New Tab|
|Detection Names (EasyMapsAccess-24000109.exe)||Emsisoft (Application.Toolbar (A)), ESET-NOD32 (A Variant Of Win32/WinWrapper.V Potentially Unwanted), Kaspersky (Not-a-virus:HEUR:AdWare.Win32.WebSearch.gen), Microsoft (PUA:Win32/WinWrapper), Full List Of Detections (VirusTotal)|
|Browser Extension(s)||Track Your Transit Info|
|Supposed Functionality||This app supposedly provides access to free public transit routes.|
|Serving IP Address (search.htrackyourtransitinfo.com)||18.104.22.168|
|Affected Browser Settings||Homepage, new tab URL, default search engine|
|Symptoms||Manipulated Internet browser settings (homepage, default Internet search engine, new tab settings). Users are forced to visit the hijacker's website and search the Internet using their search engines.|
|Distribution methods||Deceptive pop-up ads, free software installers (bundling), fake flash player installers.|
|Additional Information||This browser hijacker is often installed together with another app of this type named Hide My Searches.|
|Damage||Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
More examples of browser hijackers are Find My Route and Simple Package Tracker. These are usually installed with the aforementioned Hide My Searches app. Typically, developers advertise these apps as useful, legitimate, etc., however, few operate as promised. People who use them risk problems with browsing safety, privacy, or even more serious issues such as identity theft. For these reasons, you are advised to uninstall all browser hijackers immediately.
How did Track Your Transit Info install on my computer?
Generally, people download and install PUAs by clicking intrusive advertisements or together with other (usually free) programs. In many cases, PUAs are hidden in "Custom", "Advanced", and other parts of the software download or installation set-ups. Developers use this method to trick people into downloading and/or installing unwanted apps with regular software. These unwanted downloads and installations occur when people leave available setup options unchanged or they click deceptive ads that lead to unwanted downloads/installations by running certain scripts.
How to avoid installation of potentially unwanted applications?
Download software and files from official and trustworthy websites. Do not trust unofficial websites, Peer-to-Peer networks (torrent clients, eMule), various downloaders, installers, or other such tools/sources. Download and install all programs correctly. Dismiss all options and offers to download or install unwanted software. Do not click intrusive ads, especially if they are displayed on dubious pages. They might cause unwanted downloads, installations, or open dubious web pages. To prevent the browser from opening unwanted web pages or showing ads, remove all unwanted, unknown or suspicious extensions, add-ons, and plug-ins. The same applies to software of this type installed on the operating system. If your computer is already infected with Track Your Transit Info, we recommend running a scan with Malwarebytes for Windows to automatically eliminate this browser hijacker.
Track Your Transit Info browser hijacker installer set-up:
Website promoting Track Your Transit Info browser hijacker:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is Track Your Transit Info?
- STEP 1. Uninstall Track Your Transit Info application using Control Panel.
- STEP 2. Remove search.htrackyourtransitinfo.com redirect from Internet Explorer.
- STEP 3. Remove Track Your Transit Info browser hijacker from Google Chrome.
- STEP 4. Remove search.htrackyourtransitinfo.com homepage and default search engine from Mozilla Firefox.
- STEP 5. Remove search.htrackyourtransitinfo.com redirect from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Track Your Transit Info browser hijacker removal:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window: look for any recently installed suspicious applications (for example, "Track Your Transit Info"), select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted applications that cause browser redirects to the search.htrackyourtransitinfo.com website, scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.
Track Your Transit Info browser hijacker removal from Internet browsers:
Video showing how to remove browser redirects (Windows OS):
Video showing how to remove Track Your Transit Info browser hijacker using Combo Cleaner (MacOS):
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently installed suspicious extensions, select these entries and click "Remove".
Change your homepage:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window, remove hxxp://search.htrackyourtransitinfo.com and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.
Change your default search engine:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "Track Your Transit Info".
If you continue to have problems with removal of the search.htrackyourtransitinfo.com redirect, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate "Track Your Transit Info" (or Hide My Searches") and other recently-installed suspicious browser add-ons, and remove them.
Change your homepage:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, disable "Track Your Transit Info" (and "Hide My Searches") look for a browser hijacker URL (hxxp://www.search.htrackyourtransitinfo.com and/or hidemysearches.com) below the “Open a specific or set of pages” option. If present, click on the three vertical dots icon and select “Remove”.
Change your default search engine:
To change your default search engine in Google Chrome: Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list, look for "search.htrackyourtransitinfo.com" and "hidemysearches.com", and when located, click the three vertical dots near this URL and select "Remove from list".
If you continue to have problems with removal of the search.htrackyourtransitinfo.com redirect, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions" and remove "Track Your Transit Info", as well as all other recently installed browser plug-ins.
Change your homepage:
To reset your homepage, click the Firefox menu (at the top right corner of the main window), then select "Options", in the opened window, disable "Track Your Transit Info", remove hxxp://search.htrackyourtransitinfo.com and enter your preferred domain, which will open each time you start Mozilla Firefox.
Change your default search engine:
In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "moz-extension"
Right-click on the found preferences and select "Reset" to restore default values.
Computer users who have problems with search.htrackyourtransitinfo.com redirect removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active and click Safari menu, then select Preferences...
In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.
In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.
In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.
Change your homepage and new tab settings:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".
Change your default Internet search engine:
To change your default search engine in Microsoft Edge: Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon near it and select "Disable".
If you continue to have problems with removal of the search.htrackyourtransitinfo.com redirect, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
A browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.
If you are experiencing problems while trying to remove search.htrackyourtransitinfo.com redirect from your Internet browsers, please ask for assistance in our malware support forum.
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